Meritz Hotel
Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Shared kitchen
- Wheelchair accessible
- On-site parking
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Malay
- Convenience Store
- Non-Smoking Rooms Available
- taxi service
- Shops on site
- Kids' pool
- Exterior Corridor
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Food delivery
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Spa services
- Toiletries provided
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Cleaning products available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
BALACHANDRAN (Couple)
stayed in April, 2026
Guest Score 5 out of 10
Fair
The hotel connected to Shopping Mall and allocated one parking lot.
Areas for Improvement:
1. Cockroaches were observed in the room, making it unsuitable to leave food items exposed.
2. The hot water supply in the shower room was inconsistent and requires proper regulation.
3. The toilet water temperature was excessively hot, whereas it should be normal cold water.
4. Water drainage in the bathroom was poor, causing water to stagnate in certain areas.
5. The room carpet appears worn out and requires replacement or refurbishment.
6. The breakfast selection was very limited and did not meet expectations considering the hotel standard and price paid.
7. The staff service was not satisfactory; some front desk staff appeared unfriendly, and continuous mask usage at the reception counter affected communication and guest interaction.
Nur H. (Family with young children)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
location
room not clean, full with cockroaches, hotel corridor not clean, old furniture,
joseph (Solo Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Its a old local hotel , The room is acceptable , Its big spacious, corner room with windows.
The shower head is spoiled.
Diana (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
access to shopping mall.
worst experience ever. as a firt time comer, i hate it. the airconditioner in my room is hot. the toilet is not clean.
akam (Family with young children)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
many cockroaches
high humid room
Yusarini (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
I like the room, the location and the parking.
The TV channel, base on internet TV channel but the internet is not fantastic.
Nurul A. (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Its located inside shopping mall.
Salleh M. (Couple)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Internet good, cool room and shower great
The safety door is not good, and after the cleaner service does not lock properly because you have to smash the door harder. Some light does not light up properly. Safety box does not function at all
Siew L. (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
The room itself is very comfortable, location is excellent, bathroom is spacious.
Breakfast is cheap and delicious.
The staff is friendly and well trained.
Air-conditioning was not really good. The room was a bit warm even after adjusting the temperature to the lowest.
WiFi was available but a bit slow.
Siti M. (Couple)
stayed in January, 2026
Guest Score 2 out of 10
Poor
I like the location as it is a mall.
The aircond in the room was hot. No wonder the hotel installed something like a fan in the room. I called up the receptionist to complain regarding the A/C and she said she will relay the matter to The technician but NO technician turned up. I slept without the comforter as it is too hot.
The sink corners had some algae.
The elevator is so slow. Waiting to go up to the room or down the lobby would take so long.
Hm (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location is very strategic with many restaurants around the hotel area. Staffs are friendly and room is clean.
The tv is not functioning, maybe the battery of the tv remote control is dead.
Nur L. S. (Couple)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Just nearby the shopping mall
The room its not clean, very hot and have some cockroaches
Mohamad A. B. L. (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Good nice
Nil
Mohamad A. (Couple)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
There some cockroach at my family in law stay
Cockroach
hamran (Couple)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Breakfast is fantastic and most of the staff are friendly.
Facilities are very poor especially the room...I get a room that have problem door sometimes cannot close n cannot open need to go complain so many times...Tv has no channel and wifi sometimes have no connection...toilet facilities are broken...the most worse is check in I need to wait so many hours although I already came in the morning and need to wait nearly until 5pm although the real check in time suppose to be at 3pm...they keep telling me cleaning is still in progress although the guest before me already check out around 12pm...
Hj (Family with young children)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location was nice
We ware given a damage doorlock room, unforturantely.
Hajah H. (Couple)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Connect to shopping mall & in the city
Parking area problem, lights in the room and bathroom & unpleasant smelly like smoking everywhere in the room
alif (Family with young children)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
The parking and facilities
The aircond, hygiene of the room, incomplete toiletries, the tv/facilities not up to date
Latifah H. (Group Traveler)
stayed in December, 2025
Guest Score 5 out of 10
Fair
- Bellboy was really helpful! 100/100
- receptionist on the night shift when we arrived is really nice eventho its almost midnight 100/100
- room cleanliness 10/10
1. The air conditioning in both rooms was not functioning properly. The rooms felt extremely warm, to the extent that we were unable to use the blankets due to the heat.
2. According to the booking confirmation, the reservation was for 4 guests, and breakfast was clearly stated as included in the price. However, upon arrival, we were informed that for a family room with 2 rooms, breakfast was only provided for 2 persons. This was both confusing and disappointing, as we specifically chose this room package because breakfast was included for all of us.
3. The booking confirmation stated that the room would be equipped with 2 king beds. In reality, only one room had a king bed, while the other room had a super single bed, which made it very uncomfortable for two adults to share.
Please ensure that the information stated in the booking confirmation accurately reflects the actual services and facilities provided. I have stayed here many times before and have always been understanding of minor shortcomings. However, on this occasion, the experience was truly disappointing.
Syukriah (Family with young children)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Its inside a shopping mall
The bed was like laying on crooked wire, very uncomfortable,
Thank you for your information!
Area information
- Miri Airport - 5.00 mi
- Marudi Airport - 27.76 mi
- Grand Old Lady and the Petroleum Museum - 29.80 mi
- Eastwood Valley Golf & Country Club - 15.49 mi
- Lambir Hills National Park - 25.57 mi
- Imperial Mall & Court - 29.82 mi
- Esplanade Beach - 30.94 mi
- Lutong Airfield - 4.82 mi
- San Qing Tien Taoist Temple - 10.11 mi
- Marudi Airfield - 27.07 mi
- Bintang Plaza - 29.76 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Golf Courses Show all on map »
National Parks Show all on map »
Shopping Center Show all on map »
Beaches Show all on map »
Other Show all on map »
Meritz Hotel
Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia