Meritz Hotel
Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia
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Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia
At Meritz Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Meritz Hotel simplify the organization of your excursions, tourist activities, and other adventures in Miri.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Meritz Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Meritz Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Meritz Hotel also include unique design elements like a separate living room. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Meritz Hotel, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Meritz Hotel, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Meritz Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to salon and spa for ultimate relaxation. At Meritz Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Malay
  • Convenience Store
  • Non-Smoking Rooms Available
  • taxi service
  • Shops on site
  • Kids' pool
  • Exterior Corridor
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Food delivery
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Spa services
  • Toiletries provided
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Cleaning products available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 5 out of 10
Fair
The hotel connected to Shopping Mall and allocated one parking lot.
Areas for Improvement: 1. Cockroaches were observed in the room, making it unsuitable to leave food items exposed. 2. The hot water supply in the shower room was inconsistent and requires proper regulation. 3. The toilet water temperature was excessively hot, whereas it should be normal cold water. 4. Water drainage in the bathroom was poor, causing water to stagnate in certain areas. 5. The room carpet appears worn out and requires replacement or refurbishment. 6. The breakfast selection was very limited and did not meet expectations considering the hotel standard and price paid. 7. The staff service was not satisfactory; some front desk staff appeared unfriendly, and continuous mask usage at the reception counter affected communication and guest interaction.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
location
room not clean, full with cockroaches, hotel corridor not clean, old furniture,
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Its a old local hotel , The room is acceptable , Its big spacious, corner room with windows.
The shower head is spoiled.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
access to shopping mall.
worst experience ever. as a firt time comer, i hate it. the airconditioner in my room is hot. the toilet is not clean.
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
many cockroaches high humid room
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
I like the room, the location and the parking.
The TV channel, base on internet TV channel but the internet is not fantastic.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Its located inside shopping mall.
stayed in March, 2026
Guest Score 5 out of 10
Fair
Internet good, cool room and shower great
The safety door is not good, and after the cleaner service does not lock properly because you have to smash the door harder. Some light does not light up properly. Safety box does not function at all
stayed in January, 2026
Guest Score 7 out of 10
Good
The room itself is very comfortable, location is excellent, bathroom is spacious. Breakfast is cheap and delicious. The staff is friendly and well trained.
Air-conditioning was not really good. The room was a bit warm even after adjusting the temperature to the lowest. WiFi was available but a bit slow.
stayed in January, 2026
Guest Score 2 out of 10
Poor
I like the location as it is a mall.
The aircond in the room was hot. No wonder the hotel installed something like a fan in the room. I called up the receptionist to complain regarding the A/C and she said she will relay the matter to The technician but NO technician turned up. I slept without the comforter as it is too hot. The sink corners had some algae. The elevator is so slow. Waiting to go up to the room or down the lobby would take so long.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location is very strategic with many restaurants around the hotel area. Staffs are friendly and room is clean.
The tv is not functioning, maybe the battery of the tv remote control is dead.
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Just nearby the shopping mall
The room its not clean, very hot and have some cockroaches
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Good nice
Nil
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
There some cockroach at my family in law stay
Cockroach
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Breakfast is fantastic and most of the staff are friendly.
Facilities are very poor especially the room...I get a room that have problem door sometimes cannot close n cannot open need to go complain so many times...Tv has no channel and wifi sometimes have no connection...toilet facilities are broken...the most worse is check in I need to wait so many hours although I already came in the morning and need to wait nearly until 5pm although the real check in time suppose to be at 3pm...they keep telling me cleaning is still in progress although the guest before me already check out around 12pm...
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location was nice
We ware given a damage doorlock room, unforturantely.
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Connect to shopping mall & in the city
Parking area problem, lights in the room and bathroom & unpleasant smelly like smoking everywhere in the room
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
The parking and facilities
The aircond, hygiene of the room, incomplete toiletries, the tv/facilities not up to date
stayed in December, 2025
Guest Score 5 out of 10
Fair
- Bellboy was really helpful! 100/100 - receptionist on the night shift when we arrived is really nice eventho its almost midnight 100/100 - room cleanliness 10/10
1. The air conditioning in both rooms was not functioning properly. The rooms felt extremely warm, to the extent that we were unable to use the blankets due to the heat. 2. According to the booking confirmation, the reservation was for 4 guests, and breakfast was clearly stated as included in the price. However, upon arrival, we were informed that for a family room with 2 rooms, breakfast was only provided for 2 persons. This was both confusing and disappointing, as we specifically chose this room package because breakfast was included for all of us. 3. The booking confirmation stated that the room would be equipped with 2 king beds. In reality, only one room had a king bed, while the other room had a super single bed, which made it very uncomfortable for two adults to share. Please ensure that the information stated in the booking confirmation accurately reflects the actual services and facilities provided. I have stayed here many times before and have always been understanding of minor shortcomings. However, on this occasion, the experience was truly disappointing.
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Its inside a shopping mall
The bed was like laying on crooked wire, very uncomfortable,
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Area information

    Airports Show all on map »

    • Miri Airport - 5.00 mi
    • Marudi Airport - 27.76 mi

    Museums

      Art Galleries Show all on map »
      • Grand Old Lady and the Petroleum Museum - 29.80 mi

    Other attractions

      Golf Courses Show all on map »
      • Eastwood Valley Golf & Country Club - 15.49 mi
      National Parks Show all on map »
      • Lambir Hills National Park - 25.57 mi
      Shopping Center Show all on map »
      • Imperial Mall & Court - 29.82 mi
      Beaches Show all on map »
      • Esplanade Beach - 30.94 mi
      Other Show all on map »
      • Lutong Airfield - 4.82 mi
      • San Qing Tien Taoist Temple - 10.11 mi
      • Marudi Airfield - 27.07 mi
      • Bintang Plaza - 29.76 mi

Meritz Hotel

Bintang Megamall Jalan Miri-pujut, Miri, Sarawak, 98000, Malaysia