The Pacific Sutera Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Kota Kinabalu. When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Pacific Sutera Hotel have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at The Pacific Sutera Hotel.How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at The Pacific Sutera Hotel, featuring halal choices to accommodate their needs. Upon arrival, make sure to explore karaoke rooms, bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at The Pacific Sutera Hotel. Make sure to discover the readily available beach at resort.Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Breakfast
• Free Parking
• Swimming Pool
• Garden
• Golf Course
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Babysitting/Child Services
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Coffee shop
• Hair dryer
• Bathtub
• Shower
• Coffee/tea maker
• Water sports
• Refrigerator
• Children's playground
• Nightclub/DJ
• bathrobes
• Fishing
• Table tennis
• Karaoke
• Darts
• Bowling
• Diving
• Squash
• Mini golf
• Snack bar
• Private check-in/check-out
• Wheelchair accessible
• On-site parking
• kids club
• outdoor pool
• Poolside bar
• shuttle service
• telephone
• blackout curtains
• 24-hour security
• Boating
• Concierge services
• Designated Smoking Area
• Doorman

• Family Rooms
• Free Wi-Fi
• Game Room
• Hair/Beauty Salon
• Massage services
• Off-Site parking
• Private Beach
• Restaurant(s)
• Snorkeling
• Closet
• Daily Housekeeping
• English
• Japanese
• Indonesian
• Korean
• Malay
• Convenience Store
• Happy Hour
• Non-Smoking Rooms Available
• Slippers
• gift/souvenir shop
• taxi service
• yoga room
• Shops on site
• Pool with view
• Kids' pool
• Sofa
• Linens
• Carpeting
• Mirror
• Smoke alarms
• Fire extinguishers
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Access to health care professionals
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Chinese [Mandarin]
• Chinese [Cantonese]
• Contactless check-in/out

• balcony/terrace
• ATM or cash withdraw on site
• Badminton
• Body thermometer available
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Currency exchange service
• Daily disinfection
• Entertainment services
• Facilities for disabled guests available
• Fitness center
• Hot tub/Whirlpool
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Non-smoking property
• On-site accessible restaurants/lounges
• Restaurant (special diets available)
• Room towels provided
• Safety chain and/or latch on doors available
• Spa services
• Spa/sauna
• Tennis court & equipment
• Toiletries provided
• Tour services
• TV & Movies/Shows
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Alternative meal arrangement
• Window
• Kids safety features
• Kids facilities
• Outdoor recreational features
• Desk/workspace available
• Cleaning products available
• Room service available
• Clothes drying rack
• Alcoholic beverages available
• Airport shuttle (charges may apply)
• Valet parking (charges may apply)
• Xerox/fax in business center
• Kid-friendly dining