The Klagan Regency Hotel
Tb-00-01 1borneo Hypermall Jalan Ums, Kota Kinabalu, Sabah, 88450, Malaysia
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1 Room With 2 Adults Change Search
Room
Room
Address
Tb-00-01 1borneo Hypermall Jalan Ums, Kota Kinabalu, Sabah, 88450, Malaysia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- bathrobes
- Darts
- Wheelchair accessible
- mini bar
- indoor pool
- outdoor pool
- seating area
- telephone
- dishwasher
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Game Room
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Malay
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Shops on site
- Kids' pool
- Linens
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Staff trained in safety protocol
- Chinese [Mandarin]
- Chinese [Cantonese]
- Dressing room
- Ticket services
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Air conditioning in public area
- Trash cans
- Socket near the bed
- Window
- Tile/marble flooring
- Desk/workspace available
- Cleaning products available
- Clothes drying rack
- Fold-up bed available
- Xerox/fax in business center

















































Click here to leave your opinion >>
JAIMIS (Family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
I can feel the dust/sand/maybe breadcrumbs on the floor. Breadcrumbs also scattered on the carpet just infront of the bedroom door.
khairulazren B. (Family with young children)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
we dont like anything.
parking system is very bad, they dont even have their own carparkspace. need to park inside the mall but the carpark is very dirty and rundown. bathtub is very dirty. we need the bathtub to bath our baby end up use the small sink.
Leow (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Good location and yummy breakfast!
No
DAYANG A. (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything is good except parking space
Not enough parking lot
Rashidah (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
very good
keep it up
ArdianW (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
nice place to rest after climbing Mount Kinabalu
at night , in front of hotel is dark and also in the lobby
Putri N. A. (Family with young children)
stayed in January, 2026
Guest Score 2 out of 10
Poor
Location
The room
NORHAYATI (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The room very clean, easy go to 1b
Anna F. (Family with young children)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Everything! Terrible location, awful, old rooms. Breakfast was an absolute chaos story.
Lidya (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
At my room dont had water to shower..that im really upset..
Joliwon (Solo Traveler)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
The aircond not cold enough, little bit unclean, shower super slow
All above
Azwan (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything
Hasnah (Family with young children)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Breakfast rate for kids too expensive...maybe bagi less utk anak 8 tahun ..mkn x byk.
Putri N. A. (Family with young children)
stayed in December, 2025
Guest Score 5 out of 10
Fair
The Location
Limited parking, clogged toilet and The room light is not working.
NORSHAFINIE (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
please improvise the parking facilities please. its very difficult for me to travel since i have to park far from the hotel and i feel abit unsafe since im walk alone that night
parking and the pillow too high for me . it would be better if u provide 2 types pillow .
Naqiyatul A. (Family with young children)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
I love that they upgrade my room and the breakfast spread was good and generous.
The room got so many baby cockroaches. The room was clean but had a lot of baby cockroaches. The parking is a big challenge as well. The hotel did not provide an ample parking to the visitor.
Berlian (Family with young children)
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Breakfast menu had plenty variaties, the staff were nice n friendly
Unfortunately, the room facilities wasn't well maintained, we had problems with the iron, toilet flush not working, room windows leaking when there's a downpour rain. Limited parking space
robiah (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Breakfast
RAIHAN (Solo Traveler)
stayed in October, 2025
Guest Score 7 out of 10
Good
I like the location, near 1Borneo Hypermall. Everything in this hotel is well maintained.
The distance of this hotel is far from main city of KK.
Hazian (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
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Area information
- Kota Kinabalu Airport - 8.61 mi
- Signal Hill Observatory - 4.83 mi
- Sabah State Museum & Heritage Village - 6.48 mi
- North Borneo Railway - 7.81 mi
- Surob Cattle Station - 34.42 mi
- Green Connection Aquarium - 41.80 mi
- Menara Tun Mustapha (Sabah Foundation Building) - 1.78 mi
- St. Michael Church Penampang - 8.91 mi
- Atkinson Clock Tower - 5.09 mi
- Petagas War Memorial - 9.40 mi
- Gaya Street (Sunday Market) - 5.16 mi
- Tunku Abdul Rahman Park - 6.27 mi
- Lok Kawi Wildlife Park - 13.47 mi
- Crocker Range National Park - 31.38 mi
- City Park - 37.34 mi
- Lok Kawi Wildlife Park - 43.88 mi
- Tuaran River - 13.46 mi
- Suria Sabah Shopping Mall - 37.40 mi
- Borneo Marine Research Institute (BMRI) Complex - 1.22 mi
- Likas City Mosque - 3.08 mi
- Kota Kinabalu Harbour - 3.93 mi
- Likas Sport Complex - 4.24 mi
- Kota Kinabalu Wetland Centre - 4.26 mi
- Gaya Harbour - 4.88 mi
- KK Esplanade - 5.08 mi
- Kota Kinabalu Central Market - 5.25 mi
- Sabah State Mosque - 6.71 mi
- Mount Kota Kinabalu - 29.15 mi
- Taman Negara Kinabalu - 36.71 mi
- Centre Point Sabah - 37.03 mi
- KK Plaza - 37.17 mi
- Gaya Street Sunday Market - 37.57 mi
- Monsopiad Cultural Village - 38.09 mi
- 1Borneo Hypermall - 45.09 mi
- Limbawang Agricultural Station - 54.18 mi
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Transport
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Historical Buildings Show all on map »
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The Klagan Regency Hotel
Tb-00-01 1borneo Hypermall Jalan Ums, Kota Kinabalu, Sabah, 88450, Malaysia