Shangri-la Tanjung Aru Resort
20 Jalan Aru, Kota Kinabalu, Sabah, 88995, Malaysia
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
20 Jalan Aru, Kota Kinabalu, Sabah, 88995, Malaysia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Water sports
- BBQ facilities
- Trouser press
- Fishing
- Table tennis
- Canoeing
- Packed lunches
- Fax/photocopying
- Diving
- Mini golf
- Snack bar
- Private check-in/check-out
- Shared lounge/TV area
- Beachfront
- Water park
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Massage services
- Off-Site parking
- Restaurant(s)
- Snorkeling
- Sun Deck
- Daily Housekeeping
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Board games/puzzles
- Indoor play area
- Emergency cord in bathroom
- Infinity pool
- Pool with view
- Wine/champagne
- Fruits
- Fence around pool
- Yoga classes
- Fitness classes
- Personal trainer
- Kids' pool
- Sun loungers or beach chairs
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Valet parking (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Anonymous (Family with Young Children)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Christine (Traveling as Couple)
stayed in May, 2023
Guest Score 9 out of 10
Wonderful
Yan (Traveling as Couple)
stayed in May, 2023
Guest Score 8 out of 10
Very Good
Loke (Family with Young Children)
stayed in May, 2023
Guest Score 7 out of 10
Good
Room was comfortable, spacious and view was gorgeous. Breakfast satisfying. Beautiful grounds.
1.It was blistering hot and the main lobby was not AC-ed, the space under the ceiling fan did not have seating. In fact lobby seating located at a very hot secluded corner, can't see approaching vehicles or the main lobby area well.
2. Staff robotic, especially in the main desk area. No smiles and general attitude not welcoming.
3. Property is old, not keeping with the times. Lifts are located inconveniently, access for elderly not enough. Every morning my elderly mother had to contend with the stairs going down to the cafe, not acceptable.
Goh (Family with Young Children)
stayed in May, 2023
Guest Score 9 out of 10
Wonderful
Dale (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
David (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Lee (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Widadwaie (Family with Young Children)
stayed in May, 2023
Guest Score 7 out of 10
Good
Room spacious and facing pool. Surprisingly quiet after 10pm
The gym. More exposure on special needs young adult
Teo (Family with Young Children)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Sharifah (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
The staffs particularly staff Magdeline and Captain Khairul from the STAR MARINA are exceptionally nice and accomodating. Their customer service level is off the charts. Thank you for making my trip there with hubby, trully memorable.
Nothing!
Amy ()
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
such an amazing property and amazing staff - particularly Gloria at Coco Joes - she was incredible! my friend and I joked that this is the perfect romantic holiday. honestly everything about this place is incredible if you are seeking to put your phone down, catch up with a loved one, family or friends, and chill out. we climbed Mount Kinabalu in the middle of our stay and the hotel kindly looked after our baggage for us free of charge.
nothing. everything was great.
Maksim (Traveling as Couple)
stayed in May, 2023
Guest Score 9 out of 10
Wonderful
Songrim (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Ann (Family with Young Children)
stayed in May, 2023
Guest Score 7 out of 10
Good
The hotel was very clean, the staff were very attentive, the swimming pool & water park for the children was amazing.
There was a limited day time menu & limited choice to dine in the evening. The evening food I would not rate, some western food would have been appreciated in the evenings, especially with children. The horizon club could have been more attended to.
Ein (Family with Young Children)
stayed in May, 2023
Guest Score 6 out of 10
Pleasant
Lee (Traveling as Couple)
stayed in May, 2023
Guest Score 9 out of 10
Wonderful
everything
nothing
Catherine (Family with Young Children)
stayed in May, 2023
Guest Score 9 out of 10
Wonderful
very nice sunset view, a lot facility to enjoy
Steven (Family with Young Children)
stayed in May, 2023
Guest Score 6 out of 10
Pleasant
Old n lack of maintenabce
Lisa ()
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Wonderful hotel
bar closed at 9 in the week and 10 at weekends
Thank you for your information!
Area information
- Kota Kinabalu Airport - 1.40 mi
- North Borneo Railway - 1.29 mi
- Surob Cattle Station - 42.51 mi
- Sabah State Museum & Heritage Village - 2.04 mi
- Signal Hill Observatory - 3.29 mi
- Green Connection Aquarium - 42.41 mi
- Tunku Abdul Rahman Park - 2.08 mi
- Lok Kawi Wildlife Park - 7.56 mi
- Crocker Range National Park - 25.86 mi
- City Park - 36.91 mi
- Lok Kawi Wildlife Park - 43.45 mi
- Petagas War Memorial - 2.56 mi
- Atkinson Clock Tower - 3.03 mi
- Gaya Street (Sunday Market) - 2.96 mi
- St. Michael Church Penampang - 5.70 mi
- Menara Tun Mustapha (Sabah Foundation Building) - 6.32 mi
- Tuaran River - 21.07 mi
- Suria Sabah Shopping Mall - 37.13 mi
- Sabah State Mosque - 1.74 mi
- Kota Kinabalu Central Market - 2.85 mi
- KK Esplanade - 3.02 mi
- Gaya Harbour - 3.52 mi
- Kota Kinabalu Wetland Centre - 3.93 mi
- Likas Sport Complex - 4.16 mi
- Kota Kinabalu Harbour - 4.19 mi
- Likas City Mosque - 5.30 mi
- Borneo Marine Research Institute (BMRI) Complex - 7.51 mi
- Monsopiad Cultural Village - 35.64 mi
- Mount Kota Kinabalu - 35.98 mi
- Centre Point Sabah - 36.45 mi
- KK Plaza - 36.69 mi
- Gaya Street Sunday Market - 37.21 mi
- Taman Negara Kinabalu - 43.88 mi
- Limbawang Agricultural Station - 46.42 mi
- 1Borneo Hypermall - 52.68 mi
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Shangri-la Tanjung Aru Resort
20 Jalan Aru, Kota Kinabalu, Sabah, 88995, Malaysia