Promenade Hotel Kota Kinabalu
No. 4 Lorong Api-api 3 Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia
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No. 4 Lorong Api-api 3 Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia
Promenade Hotel Kota Kinabalu offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Kota Kinabalu.Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Promenade Hotel Kota Kinabalu, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Promenade Hotel Kota Kinabalu is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Promenade Hotel Kota Kinabalu, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.Promenade Hotel Kota Kinabalu offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Promenade Hotel Kota Kinabalu provides an array of halal choices to ensure your dining experience is nothing short of delightful.Promenade Hotel Kota Kinabalu provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the salon and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Snack bar
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • shuttle service
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Indonesian
  • Malay
  • Convenience Store
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • Food delivery
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Tour services
  • Physical/social distancing guidelines
  • Individually-wrapped food options
  • Air conditioning in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 8 out of 10
Very Good
To add more varities & quantities, replanishment of finished food have to be further improved.
Parking
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Conveniently located by the waterfront. Close to restaurants, shopping and activities. Friendly staff.
Our room was. A bit tun down, but comfortable
stayed in February, 2026
Guest Score 7 out of 10
Good
The room was spacious and very comfortable.
The room toilet is leaking and the water leaking came from the floor tiles in the bathroom.
stayed in January, 2026
Guest Score 7 out of 10
Good
The location is great, very close to KKIA, and surrounded by convenient spots. Anjung Senja is right in front for seafood, and Api-Api Commercial District at the back has everything from convenience stores to fast food and mamak. Super easy to get a Grab too. The Superior Double Room was comfortable, with plenty of amenities. I really appreciated the mini fridge, the ironing board, and the master switch by the bed so you can turn off everything easily. Service was good as well, the staff were welcoming, and they replaced my lost access card without any penalty.
The hotel is nice but you can clearly feel its age from the ambience and decoration. The work desk in the room is quite small, making it hard to use for work. The iron heats up slowly. The bathroom feels a bit cramped, and the bidet side switch was troublesome, would’ve preferred a normal hose. The breakfast buffet was just okay, with limited variety and not much protein. For the price, you can probably get a newer, better room elsewhere.
stayed in January, 2026
Guest Score 7 out of 10
Good
The location is great, very close to KKIA, and surrounded by convenient spots. Anjung Senja is right in front for seafood, and Api-Api Commercial District at the back has everything from convenience stores to fast food and mamak. Super easy to get a Grab too. The Superior Double Room was comfortable, with plenty of amenities. I really appreciated the mini fridge, the ironing board, and the master switch by the bed so you can turn off everything easily. Service was good as well, the staff were welcoming, and they replaced my lost access card without any penalty.
The hotel is nice but you can clearly feel its age from the ambience and decoration. The work desk in the room is quite small, making it hard to use for work. The iron heats up slowly. The bathroom feels a bit cramped, and the bidet side switch was troublesome, would’ve preferred a normal hose. The breakfast buffet was just okay, with limited variety and not much protein. For the price, you can probably get a newer, better room elsewhere.
stayed in January, 2026
Guest Score 7 out of 10
Good
Good hotel
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Cheaper breakfast charges
Breakfast spread
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Friendly staff, good breakfast and good housekeeping.
The bathtub stopper doesn't work.
stayed in November, 2025
Guest Score 5 out of 10
Fair
ROOM AIR-CON NO COLD ENOUGH THE AIR-CON FAN CONTROL LOOK LIKE NO FUNCTION WELL CANNOT SLEEP WELL BECAUSE OF THE AIR-CON TEMP. SINCE CHECK IN TILL CHECK OUT
stayed in November, 2025
Guest Score 7 out of 10
Good
Comfortable
No
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Room and hospitality
Nil
stayed in November, 2025
Guest Score 8 out of 10
Very Good
location. the staffs are nice. breakfast was excellent.
none of
stayed in September, 2025
Guest Score 7 out of 10
Good
The location is superb—very strategic and close to many attractions. It’s easy to get a Grab or taxi anytime because the place is highly accessible. The breakfast is also satisfying, with plenty of food and drinks. Not to forget, the staff provided excellent and fast service during breakfast. I got a room with a sea view on the 7th floor, and the view was absolutely beautiful!" ?✨
I didn't like the carpet smell when we first entered the room, but thankfully, the smell disappeared after we turned on the air conditioning. There's no water due to a water supply disruption across all areas in Kota Kinabalu, but fortunately, the hotel management provided us buckets of water for our 2 days stay.
stayed in July, 2025
Guest Score 7 out of 10
Good
Location Clean
Value Little bit high
stayed in July, 2025
Guest Score 7 out of 10
Good
Club floor with separate lounge for breakfast and cocktails. Was nice to have a quiet oasis away from the hustle and bustle.
The beds were quite hard! Also there was a lot of construction going on for new fitness facilities.
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Near to city
All ok
stayed in June, 2025
Guest Score 2 out of 10
Poor
It is in the middle of town
1) Check in staff not friendly - sour face when check in as if i owe him something 2) Remote TV battery did not function. Request to change remote battery but nobody came. 3) Breakfast food served was cold and not appetizing 4) Carpet was dirty We end up cancel another night and went to stay in Lee Meridien and the stay was fabulous!
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Overall was pleasant
As I paid for the Club LOunge throughout - only 1 day for breakfast was in the Lounge. The rest was downstairs due to insufficient number of guest bookings. They only open the lounge if more than 10 pax is present. Not ideal especially for those of us who paid for this service.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Mix of tourists and corporate, a nice large hotel. Good breakfast.
Pool wasn't easy to access.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The all you can eat breakfast that was included, was a huge selection and was wonderful! Everything was delicious and there was plenty being replenished and plenty of seating. Great hotel in a lovely location, all our rooms had oceanview which was much appreciated.
nothing
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Area information

    Airports Show all on map »

    • Kota Kinabalu Airport - 2.87 mi

    Museums

      Art Galleries Show all on map »
      • Sabah State Museum & Heritage Village - 0.99 mi
      • Signal Hill Observatory - 1.01 mi

    Transport

      Train stations Show all on map »
      • North Borneo Railway - 2.11 mi
      • Surob Cattle Station - 40.23 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Green Connection Aquarium - 41.81 mi

    Other attractions

      Famous Streets Show all on map »
      • Gaya Street (Sunday Market) - 0.69 mi
      National Parks Show all on map »
      • Tunku Abdul Rahman Park - 0.71 mi
      • Lok Kawi Wildlife Park - 8.67 mi
      • Crocker Range National Park - 27.07 mi
      • City Park - 36.58 mi
      • Lok Kawi Wildlife Park - 43.14 mi
      Monuments and Landmarks Show all on map »
      • Atkinson Clock Tower - 0.75 mi
      • Petagas War Memorial - 3.87 mi
      Historical Buildings Show all on map »
      • Menara Tun Mustapha (Sabah Foundation Building) - 4.06 mi
      • St. Michael Church Penampang - 5.42 mi
      Rivers and Lakes Show all on map »
      • Tuaran River - 18.98 mi
      Shopping Center Show all on map »
      • Suria Sabah Shopping Mall - 36.75 mi
      Other Show all on map »
      • Kota Kinabalu Central Market - 0.63 mi
      • KK Esplanade - 0.80 mi
      • Sabah State Mosque - 1.06 mi
      • Kota Kinabalu Wetland Centre - 1.65 mi
      • Gaya Harbour - 1.75 mi
      • Likas Sport Complex - 1.93 mi
      • Kota Kinabalu Harbour - 2.00 mi
      • Likas City Mosque - 3.03 mi
      • Borneo Marine Research Institute (BMRI) Complex - 5.33 mi
      • Mount Kota Kinabalu - 33.87 mi
      • Monsopiad Cultural Village - 35.89 mi
      • Centre Point Sabah - 36.16 mi
      • KK Plaza - 36.37 mi
      • Gaya Street Sunday Market - 36.86 mi
      • Taman Negara Kinabalu - 41.72 mi
      • Limbawang Agricultural Station - 48.50 mi
      • 1Borneo Hypermall - 50.45 mi

Promenade Hotel Kota Kinabalu

No. 4 Lorong Api-api 3 Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia