Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Kota Kinabalu with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hotel Shangri-La, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Hotel Shangri-La offers an assortment of culinary varieties featuring halal choices, catering to all tastes.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Parking
• Meeting/Banquet Facilities
• Room Service
• Air Conditioning
• Bar
• 24-Hour Front Desk
• Elevator
• Coffee shop
• Hair dryer
• Shower
• Coffee/tea maker
• Refrigerator
• Hiking
• On-site parking
• mini bar
• seating area
• telephone
• alarm clock
• 24-hour security
• Concierge services
• Doorman
• Family Rooms
• Free Wi-Fi

• Off-Site parking
• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Malay
• Non-Smoking Rooms Available
• Slippers
• taxi service
• Smoke alarms
• Fire extinguishers
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Ticket services
• Accessible rooms through interior corridor available
• Badminton
• CCTV security in common areas

• Complimentary drinking water
• Daily disinfection
• Facilities for disabled guests available
• Fitness center
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Non-smoking property
• Restaurant (special diets available)
• Safety chain and/or latch on doors available
• Soundproof rooms available
• Toiletries provided
• Tour services
• TV & Movies/Shows
• Wake up call
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Desk/workspace available
• Xerox/fax in business center