Wishtulum
Avenida Coba Sur Sn Entre Asteroides Y Mercurio, Tulum, 77780, Mexico
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Avenida Coba Sur Sn Entre Asteroides Y Mercurio, Tulum, 77780, Mexico
Located in Tulum, 2 miles from Tulum Archeological Site, Hotel El Capitan has accommodations with an outdoor swimming pool, free private parking, a garden and a restaurant. Featuring a bar, this 3-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel, all rooms come with a desk. The rooms come with a safety deposit box and some have pool views. All rooms feature a closet. Hotel El Capitan offers a continental or American breakfast. The accommodation has a sun terrace. Tulum Bus station is 1.1 miles from Hotel El Capitan, while Bus station Tulum Ruins is 1.5 miles from the property. Tulum International Airport is 25 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Fishing
  • On-site parking
  • outdoor pool
  • Designated Smoking Area
  • Free Wi-Fi
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
This was a perfect, intimate, friendly experience. It is walking distance to food and shopping, although the restaurant on property was my favorite. Breakfast was included and I ate many meals there and also had an evening there that was very glowy and cheerful. You feel like it’s home away from home. Simple rooms that’s allow you to be outside and enjoy Tulum’s experiences and sunshine.
I have no complaints.
stayed in April, 2025
Guest Score 7 out of 10
Good
stayed in April, 2025
Guest Score 8 out of 10
Very Good
My friend complained of noise during the night. It was a knocking sound. It was difficult to get some sleep.
stayed in March, 2025
Guest Score 7 out of 10
Good
stayed in March, 2025
Guest Score 8 out of 10
Very Good
The staff is very nice. Very close to a big supermarket/mall Good restaurant. The ceviche and grilled fish were better than in another upscale restaurant. Private parking. Good breakfast.
Sometimes, it is a bit noisy from a bar beside the hotel.
stayed in February, 2025
Guest Score 5 out of 10
Fair
The position is great. Perfect to rent a bike and ride it to the beach. 10 minutes by foot to the city center.
The room was humid and dark. The fridge in the room so noisy. The toilet was just awful. There was dirt and mould on the walls, and the space was so narrow that a tall person could touch the wall with his knees when sitting on the toilet. To me, this looks more like a 1 star hotel. I save only the garden and the position. I would not recommend the hotel.
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Large and comfortable rooms. Nice swimming pool. Good restaurant.
There was some background noise in the evening - loud music in the distance - but it was a Saturday evening. It ended around midnight.
stayed in February, 2025
Guest Score 6 out of 10
Pleasant
The food was very good and the staff was very friendly and helpful. We had a great massage by Elisio. The breakfast included and it was excellent.
The beds very, very hard. There was no water in the shower one day. Very small bathroom. The fotos of the garden and pool were deceiving. The pool area was very old and dirty with no water circulation.
stayed in February, 2025
Guest Score 7 out of 10
Good
Good value. Well situated for Tulum ruins & central nightlife. Decent food. Staff are friendly and helpful. Quiet, comfortable room with good air-conditioning. Good Wi-Fi (although you need separate sign ins for room and restaurant)
The photos on booking.com are a few years old, and the hotel is now a bit dowdy. Small bathroom with nowhere to hang towels etc.
stayed in February, 2025
Guest Score 8 out of 10
Very Good
The restaurant. The manager was very helpful the rooms were a good size and the ac worked well.
Location far from the beach. Restaurant a bit overcrowded at times
stayed in February, 2025
Guest Score 4 out of 10
Disappointing
Probably one of the cheaper places in Tullum at the time of booking. Breakfast was lovely.
For a three star hotel it should be much better, the beds were like sleeping on cardboard! There were no towel rails, the shower spilled all over the bathroom floor and the door barely closed.
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Good location
Was verry poor, parking was dark
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
It keeps the real atmosphere of Mexico,especially their restaurant.
stayed in January, 2025
Guest Score 7 out of 10
Good
Location
But quality of the meals
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location. Rooms set back so not too noisy. Nice restaurant. Very helpful staff especially Elise.
A lift would help with heavy bags
stayed in January, 2025
Guest Score 8 out of 10
Very Good
The staff was wonderful and very helpful. The breakfast was really good and there were lots of choices.
stayed in December, 2024
Guest Score 7 out of 10
Good
Quite decently priced
It’s not a fancy place so don’t expect that from the pictures
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Breakfast was great and included with the room. Nice pool. Rooms were comfortable and one included a hammock. Both had working AC and hot water in the showers.
The sliding glass doors did not lock, so I rigged them with chairs and felt totally secure.
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
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Area information

    Transport

      Train stations Show all on map »
      • Bus station - 0.84 mi
      • Bus station Tulum Ruins - 1.21 mi
      • Calica Cruise Terminal - 32.71 mi
      • Playa del Carmen Maritime Terminal - 37.42 mi
      • ADO International Bus Station - 37.52 mi

    Other attractions

      Historical Buildings Show all on map »
      • Tulum Archeological Site - 1.52 mi
      • Adventure Spa Palace - 25.74 mi
      • Church of Guadalupe - 39.24 mi
      National Parks Show all on map »
      • Parque Nacional Tulum - 1.92 mi
      • Parque Natural Quintana Roo - 17.88 mi
      Beaches Show all on map »
      • Kantenah Bay - 19.69 mi
      • Disabled-friendly beach - 37.48 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 35.98 mi
      Famous Streets Show all on map »
      • 5th Avenue - 39.04 mi
      Other Show all on map »
      • Cesiak - 6.16 mi
      • Xcacel-Xcacelito - 10.79 mi
      • Sian Ka'an Biosphere Reserve - 34.30 mi
      • 28 de Julio Square - 37.79 mi

Wishtulum

Avenida Coba Sur Sn Entre Asteroides Y Mercurio, Tulum, 77780, Mexico