Una Vida
Avenida Tulum, Tulum, 77780, Mexico
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US: +1 888-428-0763
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Avenida Tulum, Tulum, 77780, Mexico
Located in Tulum, 3.3 miles from Tulum Archeological Site, Una Vida provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a bar, the 5-star hotel has air-conditioned rooms with a private bathroom. The property is a 13-minute walk from Tulum Bus station, and within 0.6 miles of the city center. Selected rooms include a kitchen with a fridge, an oven and a stovetop. Guest rooms include a safety deposit box. An American breakfast is available at the hotel. At Una Vida you'll find a restaurant serving American, Mexican and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play darts at the accommodation, and car rental is available. Bus station Tulum Ruins is 2.8 miles from Una Vida, while Parque Nacional Tulum is 3.9 miles from the property. Tulum International Airport is 24 miles away, and the property offers a paid airport shuttle service.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Refrigerator
  • fan
  • Fishing
  • Darts
  • Diving
  • Private check-in/check-out
  • Water park
  • On-site parking
  • indoor pool
  • outdoor pool
  • Poolside bar
  • seating area
  • alarm clock
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Snorkeling
  • Daily Housekeeping
  • English
  • Spanish
  • Happy Hour
  • Non-Smoking Rooms Available
  • yoga room
  • Sofa
  • Linens
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Laundry services
  • Luggage storage & lockers
  • Separate shower/bathtub
  • Spa services
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Outdoor recreational features
  • Professional cleaning services
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Shuttle service (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
That it was beautiful and stylish and a peaceful retreat to come back to after being out in the heat all day. We also loved all the recommendations from Fernando he was a great host
The drinks were very expensive compared to anywhere else in Mexico
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The staff are outstanding. Attention to every detail.
Nothing!
stayed in April, 2024
Guest Score 7 out of 10
Good
The rooms are clean and the overall property is great.
The staff recommendations for restaurants all required a taxi ride to the beach area which added an unnecessary expense to our dinner. However there were a number of restaurants with good food and prices within walking distance. So for other guests recommend that you explore C7 sur area and dont rely on reception staff who appear lethargic and not interested in guests.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Una Vida was a lovely place to spend our Spring Break with 2 littles (3 & 6). The staff were all fantastic especially Fernando who was so kind and attentive to all of our needs. The drinks were great, food was delicious and property was beautiful and very well maintained. It was the perfect little oasis to come back to every night after exploring the beaches, cenotes, ruins and town.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
We love the oasis of calm that is Una Vida, its a truly wonderful find in amongst the jungle but close to downtown Tulum ! The food is fresh and healthy and Yara was so helpful and attentive , helping us with all our needs .. from sightseeing to getting taxis and everything in between ! Thank you for the most amazing memories !
No complaints at all !
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Everything was perfect. We have extended our stay. Couple days I was sick and hotel stuff were very helpful. Fully recommend this place in Tulum.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
We loved una Vida, it is a paceful oasis close to downtown. The staff has been nice and helpful. The rooms are clean and well decorated inspired by nature and earthy elements.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Everything was perfect. Interior, exterior of the hotel wonderful. We have extended our stay for one more week.
stayed in March, 2024
Guest Score 9 out of 10
Wonderful
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
We had the most wonderful stay for our long overdue honeymoon. Everything was wonderful, they really made us feel special. A big shout out to Shio the experience manager who made our stay so special. She organised a fantastic trip to Punta Allen with the wonderful tour guide Lalo, an experience well never forget. She also recommended an amazing restaurant for our last night in Tulum, which was some of the best food Ive ever had. A shout out to Manu & Santos, two lovely waiters who really went above and beyond to make us feel so welcome. If you want a small piece of paradise in Tulum look no further. We were also about to use the facilities at their sister hotel Bado which was equally as fantastic. 10/10
Nada
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Amazing, absolutely stunning!!! I felt like it was a real retreat in the middle of jungle. We could use bikes for free and use Bardo facilities. I wish we booked for longer! That was the best place I ever stayed in.
Everything was perfect
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
The stylish design, the pool, the jungle atmosphere, but most of all the incredible staff.
More storage in the bedroom would have been useful. Some drawers or more shelves.
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
The setting was fantastic. Such a tranquil hotel & the staff were fantastic
Nothing
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
we absolutely loved our stay. Little jungle oasis, staff are amazing and so helpful. Closer to the downtown of Tulum and we loved it
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
The decor, the pool. Great to be able to use large pool at nextdoor hotel Bardo. Fernando is the best - doing his best to make you feel at home
Breakfast is simple - a bit more options would be nice
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Una Vida and his twin hotel Hotel Bardo (you can use both pools and restaurants) are very well designed with a strong attention to detail, definitely look like a small heaven in which we enjoyed staying by the pool in a peaceful and flourished environment with good quiet music. Delicious breakfast and staff always smiling! Near the centre (max 15mn by walk). Special note to the Guest Experience Staff that was super attentive and responsive regarding an issue with some noisy neighbors during a night.
Breakfast service not included
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Excellent large fruit plate for breakfast. Had this every morning as I am vegan. Beautiful Shala for morning yoga with great instructors. Staff always made sure guests had everything they needed.
Guest reviews
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Area information

    Transport

      Train stations Show all on map »
      • Bus station - 0.64 mi
      • Bus station Tulum Ruins - 2.57 mi
      • Calica Cruise Terminal - 33.63 mi
      • Playa del Carmen Maritime Terminal - 38.35 mi
      • ADO International Bus Station - 38.45 mi

    Other attractions

      National Parks Show all on map »
      • Parque Nacional Tulum - 2.71 mi
      • Parque Natural Quintana Roo - 16.45 mi
      Historical Buildings Show all on map »
      • Tulum Archeological Site - 2.97 mi
      • Adventure Spa Palace - 26.61 mi
      • Church of Guadalupe - 40.16 mi
      Beaches Show all on map »
      • Kantenah Bay - 20.52 mi
      • Disabled-friendly beach - 38.42 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 36.90 mi
      Famous Streets Show all on map »
      • 5th Avenue - 39.96 mi
      Other Show all on map »
      • Cesiak - 6.18 mi
      • Xcacel-Xcacelito - 11.72 mi
      • Sian Ka'an Biosphere Reserve - 33.58 mi
      • 28 de Julio Square - 38.71 mi

Una Vida

Avenida Tulum, Tulum, 77780, Mexico