The quiet, the very pleasant staff especially Orfe she helped us secure a driver and offered much information to make our stay pleasant. The restaurants nearby were very good in addition to the 2 on the property.

Perfect location

Really cool jungle vibes. Nice beach with loungers. The reception staff was very welcoming.

I have to say the people that worked there were the highlight. They were always warm, friendly, and always met our needs.

We had a beach front room and it was perfection with a comfortable bed and a stunning view. So quiet and calm - only the sound of the crashing waves. No tv or fridge but that was a-okay for me. Simple and relaxing. It was a dream and I'll for sure go back!

Staff - room - beach - vibes! Perfect

Amazing location, a short walk from the Mayan ruins. As it is now inside a national park we felt like we had our own private bungalow in paradise. I had no expectations before going but was really pleasantly surprised at how great it was for this price. The staff were very friendly and helpful throughout. Big thanks to the guys next door who run the boat tours who were great and were really flexible when we had some weather and had to change dates. The breakfasts were big and tasty. I would happily go back for a longer trip.

Great location right on the a beautiful beach. My bungalow was beautiful.

I stayed here Dec 2025 and Feb 2026, both considered off season. The property is right on Tulum Beach in Jaguar National Park and is absolute paradise. The place is pretty small- about 40 rooms/ bungalows- with friendly and helpful staff. With daily sunrise yoga and breakfast included, I barely felt the need to leave the property. Daily yoga with Brenda was a highlight for me, and why I returned to the same property 2 months later! I think all of the rooms are quite different, as I saw complaints about the bathrooms not offering privacy. Both times I stayed in beachside bungalows that had a closing door to the bathroom, that were large, clean and comfortable. The rooms don’t have TVs, which I appreciated, and WiFi is strong near the restaurants and entrance, and sporadic in the bungalows. Download your ebooks/ things to watch! The restaurant staff remembered me (today was Gerardo, Gustavo and Victoria), and the front desk people as well. Edgar said “welcome home” when I checked in this time. I saw complaints about the food so thought I’d mention that you get to choose anything off the breakfast menu, and the portions are generous. You also get juice (typically melon or piña) and coffee. I’ll add pics. The prices on Tulum Beach are like US prices- pretty high. You’re only a few miles from the town, grocery stores, and many restaurants, and some rent bicycle. Renting a car is cheap and convenient. You can visit the ruins nearby, or walk the beach daily with very little attention/ disturbances from people selling things. I snorkeled one day (only 200 pesos if you walk down the beach to the locals), and though the reef isn’t very healthy, there were turtles, rays and some colorful fish! They also offer massages and facials on- site. Many couples visit here, and young families- mostly European. I love Hotel Pocna, which is why I wrote such a long review!

The jungle atmosphere, very quiet, great sand, breakfast was good

Gorgeous, in the jungle, right on the beach. Great breakfast included! We had a beachfront suite which was wonderful.

It was right on the beach, yoga was off were weekday mornings. It’s close to the Tulum archaeological sites. I like the restaurant on site that provided daily breakfast and it also had a Japanese restaurant. It is also nearby other hotels in which you can experience other cuisines such as Thai and Italian food.

Great beachfront location. We could walk to ruins

The beach, the breakfast, the pool, the tub, the staff

Nice beachfront hotel with sunbeds and beautiful beach. The restaurant is pretty well located on the seafront, very pleasant. As other things in Tulum the place is mixed with the jungle, with sandy paths to the rooms and animals showing up now and then. Good food in both restaurants, more on the expensive side but around Tulum's average. Rooms are super spacious and beds are super comfortable.

Loved the location and the atmosphere. Beach, jungle, and AC. WiFi is spotty but that might be a good thing.

This is the place for you to relax, and enjoy the beach.

Staff helpful , nice service at restaurant, but mostly very bad Internet connections everyday

I just loved that place!! Clean and amazing location!!