Wish the beach was bigger but… not a deal breaker

DO NOT STAY HERE. This is by far the worst hotel you could ever stay at, seriously. It was so bad that I left early and let them keep my money. Reasons: 1. You’ll see other reviewers make the same comment: it is fucking loud. All day long. Your room literally vibrates all day long with pounding annoying music from the property and the neighboring properties. You cannot do anything peaceful during the day or read or anything like that because it’s just pounding loud annoying music all day long. You can’t sleep at night because your room vibrates from the noise. Absolutely unacceptable. We expressed our concerns to mgmt and all they had to say was oh well it’s DJ season you should’ve known this. Or they say ahhh the property next door is unpredictable. 2. It may look like a cool rustic vibe, but it just sucks having a bathroom outdoors. It is full of bugs, worms, lizards, agoutis, etc. the doors also have massive cracks in them so everything outside is pretty much inside as well. You sleep and feel like there’s stuff crawling on you. 3. To add to #2, the water in the shower has very low pressure and is not hot. 4. Food is average at best. Not cheap either. 5. The property generally sucks. The beach is tiny and miserably windy and rocky and full of seaweed. It would be a hazard to try and swim. I didn’t see a single person swim. You also wouldn’t want to swim in the pool because it’s cold and miserably windy. The lounge beds in front of the pool suck. They’re hard and uncomfortable with giant speakers banging in your ears. 6. Not easy to get around. They market this as the hotel strip where you can easily walk to neighboring properties for dinner or whatever, but that’s far from the truth. Everything is super far away, and the hotel is absolutely useless with helping arrange transportation. The one good thing I’ll say is the staff at the restaurant were very lovely people and very attentive.

Amazing food, quiet authentic atmosphere, the style that is just right. Good massage therapist

There was no room amenities like coffee machine or kettle and tea options

Nothing.

I wish there was more of a beach where we could walk into the water and swim.

Lighting in the room Cleanliness Service No gym

It was a little out of the way and you needed a taxi to go out for dinners (unless you’d be renting a scooter)

The property is running down, lots of details were missing, roofs have to be replaced

Our room was right near the club next door, music went all night and we could not sleep. Our room Did not get cleaned by house keeping. Dinner was not very nice and was expensive. The beach is very very rocky, if you want a beach holiday I would not recommend.

Nothing! I loved everything!

Only negative part was the beach itself - it was quite small and not really possible to go swimming due to rocks and waves. Be aware that you stay in tents. This is on one hand very cozy, but also not super convenient when the humidity is so high. We also had heavy rain one evening, and the water came into our tent. We personnel were however super helpful and gave us compensation for it.

We had to leave immediately for hygienic reasons. The room smelled like cat pis enough to give us a headache. The beds were infested with bugs, there was no warm water, the rooms were not clean at all, the tents are full in fungus and mold. Not what one would expect for this budget. When we talked to the staff and later the manager, they only were minimising our complaints and not interested in finding a solution. we prepaid the whole week, and they refused any kind of refund, even if we had to leave immediately to avoid being bitten more by bugs or worse.

Although the venue is amazing, the service level does not match the quality of the venue. It is a very strict hotel that follow its very rigid rules and where you don't have the feeling that the guests' best experience is the ultimate goal of the hotel. Simple requests, nothing extravagant (like a coffee in the morning), if not within the hotel rules, will not be accepted. Also, we got a supposed upgrade to a villa with a pool... but it was so close to the street that we only heard cars and noise and completely lost the jungle feeling. There is no coffee machine nor hairdryer in the rooms. The hotel itself is quite small. A gym would be welcomed. Also be prepared if you want to dive in the ocean, as the beach is very rocky and difficult to enter/leave the water.