Emotion Tulum Hotel & Hostal
Avenida Tulum Entre Osiris Y Beta Sur 32, Tulum, 77760, Mexico
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
Avenida Tulum Entre Osiris Y Beta Sur 32, Tulum, 77760, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Room Service
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Fishing
- Fax/photocopying
- Diving
- Private check-in/check-out
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Picnic Area
- Restaurant(s)
- Snorkeling
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Outdoor furniture
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Spa services
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Click here to leave your opinion >>
Pc (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Location
Smells like cheap hotel
Karina (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It is in a popular area and the location to stores/restaurants is the best you can find.
Liver (Solo Traveler)
stayed in January, 2025
Guest Score 1 out of 10
Very Poor
Location right in the city center
Noisy staff at anytime , they send me a message cancelling my booking almost midnight telling there was a mistake of booking then I get to the place and I have the reservation . Place really scary , small and y useful curtains so never gets really dark to sleep.
Oran (Group Traveler)
stayed in January, 2025
Guest Score 3 out of 10
Poor
Location.
Bathrooms awful. No bedsheet.
Leon (Solo Traveler)
stayed in February, 2024
Guest Score 3 out of 10
Poor
The location is nice, directly on the busy main street. To the beaches it is far.
Breakfast not included and no cooking facilities. You stay in a room with uncomfortable beds and without curtains. I can not recommend.
Dee (Solo Traveler)
stayed in January, 2024
Guest Score 6 out of 10
Pleasant
The location was good
No curtain, street lights shining in, noisy from the street, very basic
Danielle (Business Traveler)
stayed in January, 2024
Guest Score 2 out of 10
Poor
Location is great. Right outside a colectivo station.
The Wi-Fi never worked, and the bathrooms are disgusting. They ripped off my bed sheets and moved all of my things before it was even checkout with stuff I had in the locker and bed.
Magne (Solo Traveler)
stayed in February, 2023
Guest Score 7 out of 10
Good
Gilligan64 (Solo Traveler)
stayed in February, 2023
Guest Score 6 out of 10
Pleasant
Terrace was empty but a quiet place to go chill, window, air conditioning & fans in dorm is nice, their location is central close to everything..
No kitchen, bathrooms & showers were real bad, clientele made of local workers..so I felt bit alone
Alexia (Solo Traveler)
stayed in January, 2023
Guest Score 3 out of 10
Poor
nice room with aircon.
very bad WiFi. no WiFi on rooftop. rooftop area very bad condition. no community. mo kitchen. no lock to the hostel or rooms. not that clean in bathrooms. bikes didn’t work so couldnt rent the second day.
Annabel (Solo Traveler)
stayed in December, 2022
Guest Score 8 out of 10
Very Good
MARIA T. (Solo Traveler)
stayed in July, 2022
Guest Score 7 out of 10
Good
Location
The room is small.
11 (Solo Traveler)
stayed in April, 2022
Guest Score 8 out of 10
Very Good
Safe Location clean
Jeffrey (Group Traveler)
stayed in March, 2022
Guest Score 9 out of 10
Wonderful
Louise (Solo Traveler)
stayed in March, 2022
Guest Score 1 out of 10
Very Poor
nothing
bunk beds have bedbugs, & the sheets have holes & stains on them. the male staff at night came in the room 5x from 2-6am & shaking my bed saying I was in room bed which I wasn’t & talking loudly then the 2nd night he kept turning the aircon off & room got so hot we asked to turn on then he pressed every button til it broken. so no sleep again! so I advice you that this is the worst option in tulum if you want to get any sleep
Evan (Solo Traveler)
stayed in March, 2022
Guest Score 6 out of 10
Pleasant
The location! Just a short walk from the Ado Bus station in the center of Tulum. Bicycle rental on location. Also a rooftop terrace. Lockers available.
Awesome, helpful and friendly staff; only managers speak English.
The building is old and ran down. Tiny communal bathroom with just 2 showers and toilets. Shower curtains were falling apart and showers itself wasn’t clean.
Dorm beds don not have private outlets and/or lights.
No kitchen. Rooftop terrace is unkept and abandoned. Had to hunt for the light switch!
Petra (Solo Traveler)
stayed in March, 2022
Guest Score 6 out of 10
Pleasant
Great location downtown.
First I got a bed in a 12 bed room and there were only guy. The bed was under the AC. I could not sleep there so I changed for the bed in 8 bed room a bit more expensive but much better. There is no place to out your stuff, no kitchen. The showers are quite uncomfortable. They should consider dividing dorms into men and women dorms and also to crate a kitchen. Like this it is ok for one night but not more
Gregor (Group Traveler)
stayed in February, 2022
Guest Score 10 out of 10
Exceptional
Christarra (Solo Traveler)
stayed in February, 2022
Guest Score 1 out of 10
Very Poor
Nothing
Staff enters rooms at 1 am when everyone is sleeping and starts waking people up and being loud.
No kitchen.
Wifi never works.
Dirty.
Drago5 (Solo Traveler)
stayed in February, 2022
Guest Score 4 out of 10
Disappointing
the personal used their own dorm.to make a nice buck , lovely atmo as they came in out their iwn room&depo. all is forgiven as hostels share premises with massage parlour& guests get serious discounts. all good when ends in final feliz
the sheets are see thrugh&ripped up, theres someone about to puke in bed above, someone plays with lights on hallway, you cant miss that early bus.
Thank you for your information!
Area information
- Bus station - 0.20 mi
- Bus station Tulum Ruins - 1.77 mi
- Calica Cruise Terminal - 33.08 mi
- Playa del Carmen Maritime Terminal - 37.79 mi
- ADO International Bus Station - 37.89 mi
- Tulum Archeological Site - 2.14 mi
- Adventure Spa Palace - 26.08 mi
- Church of Guadalupe - 39.61 mi
- Parque Nacional Tulum - 2.20 mi
- Parque Natural Quintana Roo - 17.25 mi
- Kantenah Bay - 20.02 mi
- Disabled-friendly beach - 37.86 mi
- Mahi Golf Course - 36.35 mi
- 5th Avenue - 39.41 mi
- Cesiak - 6.16 mi
- Xcacel-Xcacelito - 11.16 mi
- Sian Ka'an Biosphere Reserve - 34.01 mi
- 28 de Julio Square - 38.16 mi
Transport
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Emotion Tulum Hotel & Hostal
Avenida Tulum Entre Osiris Y Beta Sur 32, Tulum, 77760, Mexico