Villa Del Palmar Puerto Vallarta
Boulevard Francisco Medina Ascencio Km 3 Zona Hotelera Norte, Puerto Vallarta, Jalisco, 48300, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Boulevard Francisco Medina Ascencio Km 3 Zona Hotelera Norte, Puerto Vallarta, Jalisco, 48300, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Microwave
- Coffee/tea maker
- Refrigerator
- Children's playground
- BBQ facilities
- Karaoke
- Diving
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- seating area
- telephone
- dishwasher
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Private Beach
- Restaurant(s)
- Snorkeling
- Closet
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Kids' pool
- Mirror
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Dressing room
- Grocery delivery
- Ticket services
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Outdoor recreational features
- Cleaning products available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Lic Gustavo Diaz Ordaz Intl Airport - 2.60 mi
Click here to leave your opinion >>
Ramos (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The Property itself and the pools
The Staff in the front Desk weren't that Friendly
Michael (Couple)
stayed in April, 2026
Guest Score 3 out of 10
Poor
Property is clean
DIEGO has the worst customer service. I prepaid the first night ($163 USD) a few months ago when I booked here. I updated my credit card to pay the remaining balance upon arrival which booking allows you to do prior to checking in. DIEGO said my account was not paid because the original card is not being used. After explaining to him that I no longer had that account anymore, I had already updated my card to pay the remaining balance. But he refused and did not care, he laughed about it and said “oh well”. So, I was forced to pay the first night again… so ended up “overpaying” this property again ($163 USD). I was able to pay that portion in cash and still able to use my “update card” to pay the remaining balance…So, I’m thinking this guy may have pocketed that cash money. My family had other reservations here as they were traveling with us and my uncle had blood on his bedding. We asked to change it and it was only tucked back in appeared it was changed. This was very upsetting and demanded that it be changed. This was a horrible experience here and will not be coming back to this property again
Kamalpreet (Family with young children)
stayed in April, 2026
Guest Score 2 out of 10
Poor
The food
Service was really bad. Check in time was 3 but we got our rooms around 4:45. We were exhausted wanted to rest. We had to wait. Around 11 my son got hungry and called for room service . First they didnt answer for 10-12 times when they did we received our food after 1 and a half hour. The service was very bad
Marsha (Family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Comfortable bed, small kitchenette, well equipped. Pools beachfront.
Handicap parking available. Happy hour.
Broken elevator.
Victoria (Family with young children)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The breakfast buffet was pretty good and the location of the hotel is good to get into the city, beach and excusions.
Do not book this hotel! It is not actually a hotel; it is a timeshare. The room we booked was a 2 bedroom suite, when we showed up in Mexico with our kids they informed us rooms are just based on availibility and they refused to accomindate us. Instead, they gave us 2 separate rooms. They wouldn't allow my family to stay together, which was exactly why we booked the room we did. Horrible customer service. The hotel was only at 67% capacity when we were there, yet they still refused to accommodate the room we had booked and paid for in advance. Beware, and pick somewhere else.
Bee (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Fabulous combination of warm hospitable staff, a well-managed and impressively maintained hotel with more activities available than we could
Imagine. Our room was specious with very comfortable beds. Our second long-term stay here. Highly recommend. Right on bus route and ocean
Nothing. It was perfect for us.
JERRY (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Friendly, familiar, wonderful staff, excellent location for PV outings for meals, shopping, activities.
Room provided to us as a Booking.com customer was the smaller 1 BR in building 1 and 2. We prefer the 1BR layout in building 5 and 6 that we get when staying there as a member or guest of a member. But we have a great time in either room layout. Dislike the Beach and pool problem of people claiming chairs but not using for hours which limits availability for others.
Bob (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Good
Getting chair at pools was hard people left towels night before, staff was trying their best
Michael (Family with young children)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Clean and good location
Too long to get registered.
Pushy time share sales.
Poor enforcement of hotel rule regarding "No Reserving of Pool Lounge Chars".
Elevators did not work.
Matile (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent experience. Food, beach, room and staff were perfect.
Kimberly (Family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Beach access was good. The pool was nice and the kids really enjoyed the pool. The waitstaff were are very nice and helpful.
The front desk staff were terrible, rude and unhelpful. They charged our credit cards twice and have yet to resolve the issue. I have reached out, called and had our credit card open a dispute.
Vicki (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Breakfast was good.
Microwave in room was located too high.
Required chair to reach…. dangerous!
Patricia (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It was pretty, clean, and friendly. Easy to get to the grocery and downtown shopping. Nice extras, like chocolates at night.Hospitality room helpful for flight delays. Can't say enough about the nice guys arranging rides and storage in front.
The only little thing I didn't like was that it was hard to dry wet clothes. It would have been nice to have something besides the closet and shower to help dry clothes and towels to then be able to reuse them longer.
Ken (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
I had already paid for my room from Booking.com. I paid $1100 which was half of the cost when I came to pay the other half. They said I had to show my credit card that I had already paid, but I had the print version of it and they wouldn’t accept it so when they said I would get my money back so I put it on my wife’s credit card 1160 $6066 and the only return $974. I tried to resolve it nothing happened. They said it’s out of their hands and it just kept passing the buck so I was not very impressed. They didn’t try and make any amends.
Norma (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Its close to everything.
Leonard (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Food was good
Old property not much to do there
Marek (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Clean, good location.
No welcome drink, and still wasted our time for timeshare push. Dedicated ocean swim area too small and without life guard or supervision. Food choices mediocre and expensive. Somewhat aging property, insufficient upkeep. Boring entertainment geared towards >60 year old.
Janice (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Not too big so easy to navigate. Great location. Nice to have a well stocked kitchen. Wonderful entertainment.
John (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was great. Great location service was exceptional
Claudia (Family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
The pools are good, beach front, and activities for the kids.
Customer service can improve (especially reception), food is below average, rooms are outdated, and the timeshare demonstration is a waste of time.
Thank you for your information!
Area information
- Lic Gustavo Diaz Ordaz Intl Airport - 2.60 mi
- Estacion Borbollon - 43.23 mi
- Nuevo Vallarta - 2.16 mi
- Romantic Zone - 3.01 mi
- Parque Nacional Marino Arcos de Vallarta - 7.55 mi
- Cruise Ship Pier - 0.80 mi
- Valle de Banderas - 10.93 mi
- Chulavista - 22.82 mi
- El Tuido - 24.19 mi
- San Sebastian - 25.46 mi
- El Llano - 29.33 mi
- Tortuga - 38.07 mi
- Cerro Pelon - 40.12 mi
- Conde - 46.16 mi
- La Gloria - 47.09 mi
- Pantanal - 59.06 mi
- Campo Acoota - 61.65 mi
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Villa Del Palmar Puerto Vallarta
Boulevard Francisco Medina Ascencio Km 3 Zona Hotelera Norte, Puerto Vallarta, Jalisco, 48300, Mexico