Grand Palladium Vallarta Resort & Spa - All Inclusive
Carretera Punta De Mita Km. 11.5, Puerto Vallarta, Jalisco, 63734, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Carretera Punta De Mita Km. 11.5, Puerto Vallarta, Jalisco, 63734, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Shower
- Water sports
- Children's playground
- BBQ facilities
- Nightclub/DJ
- Fishing
- Darts
- Chapel/shrine
- Mini golf
- Private check-in/check-out
- Water park
- Wheelchair accessible
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- kitchenware
- 24-hour security
- Boating
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Wind Surfing
- All Inclusive
- Daily Housekeeping
- English
- French
- Spanish
- Non-Smoking Rooms Available
- gift/souvenir shop
- yoga room
- Shops on site
- Books, DVDs, music for children
- Pool with view
- Kids' pool
- Linens
- Mirror
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Outdoor recreational features
- Cleaning products available
- Xerox/fax in business center
- Kid-friendly dining
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Grand Palladium Vallarta Resort & Spa - All Inclusive
Rates from View more information >>
Airports Show all on map »
- Lic Gustavo Diaz Ordaz Intl Airport - 14.36 mi
Click here to leave your opinion >>
Lewis (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Front desk staff was not friendly and way too aggressive but the rest of the staff housekeeping just walking around the property with phenomenal front desk. Staff needs better training about Customer Service Service.
The property was lovely
Rachel (Couple)
stayed in April, 2026
Guest Score 2 out of 10
Poor
The day we arrived, Diego led us to check-in and had us sit down with him so he could show us a map of the property. He said because we booked through Booking.com, if we sat down with someone the next day for an hour and let them show us how to book through the hotel website, we’d get 2500 free points to use toward a cabana/massage, etc. He promised we wouldn’t be sold anything. So the next morning, (after staff called our room 2x to remind us about our appt), we showed up on time but we were passed around for AN HOUR between locations and staff and it was very confusing. After an hour, we were set up for a walking tour and a sales pitch?! And told it would take another hour. We left the tour early and got nothing for our wasted time.
Dining was absolutely abysmal. You have to have a reservation to have dinner anywhere other than the buffet (and trust me, you don't want to be at the buffet - most of the food is cold or stale). We were only there for three days, but upon arrival, we were told we needed to have reservations for dinner through the hotel's app. Lo and behold, reservations were all booked up until the day we were leaving. The one night we were able to get a reservation, it was at La Adelita. The guacamole was good, so that was a win! However, my husband ordered the Lamb Mixiote... and it came out wrapped in a paper wrapping that looked like it could've been from In-N-Out; it was thrown on a plate next to a mound of white rice and that was it. The weirdest dinner presentation I've ever seen... and it tasted bad, we couldn't even eat it...
For lunch, options were the same across all places we were allowed to go to (I was turned away from the one place that had any sort of variety because I wasn't part of "Family Selection"): chicken nuggets, pizza, chips with gross nacho cheese or hot dogs. We survived off chicken nuggets for days.
Patricia (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The environment
Maybe the music in the pool area was too loud
William (Couple)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Diane (Family with young children)
stayed in March, 2026
Guest Score 3 out of 10
Poor
the location to the surf break and easy access to other areas for surfing from there
Had problems with the app and it never was resolved so it was really hard to book into the la carte restaurants...the ones we went to were not that great anyway so we stuck with the buffet. Had to leave early and was trying to gift someone the rest of our stay and they wouldn't allow it.
Jenna (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Gorgeous property with so many things to do.
The food was delicious, but could have benefited from more vegetarian protein options for kids. Like a veggie burger or veggie dog. Lots of yummy beans and vegetable dishes available.
Vaissade (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
You could swim in the ocean at the beach. There is a surf break on the point.
DO NOT STAY AT THIS HOTEL! It does not matter how cheap a deal you get. It’s not worth a dime. We have stayed at many hotels in Mexico of varying levels. Cheaper hotels with fewer stars and they were far superior to this one. This is not a 5 star hotel. It’s not even a 2 star. The food is terrible. The buffet is barely edible and the A La Cartes are disgusting. We tried the Japanese, The Italian, The Mexican. Nothing was edible. The rooms are filthy and falling apart. The AC doesn’t work well. The pool is filthy. The kids club is gross was boring for our toddlers. The grounds are poorly maintained. It wasn’t even that busy because of the recent cartel activities in PV. The worst part is the noise from the pool at all hours. It starts at 9am. They have many weddings by the pool with amplified music and the sound would shake the walls in our room on the other side of the resort. We never complain when on vacation but we had to this time. The managers refused to turn the music down even after 11pm. The night manager Carlos said it would stop at 11pm. At 1130 we complained again because the local laws state that they can’t amplify music like that at all hours. A different night manager claimed they had until 12am to stop the music. They didn’t care that we had young kids of elder parents with us. When we checked in we specifically asked for quiet rooms even paying an extra $300 more to upgrade to a quieter area facing the adult pool. It didn’t make a difference. Part of our group that faced the pool ended up leaving early because it was so unbearable. This resort is not suitable for families, couples, elderly, anyone really. Do not be tricked by the reviews or false advertising like we were. We also walked the ground at the Family Select next door. It’s just a terrible. We ate at their restaurant. It’s awful. We are just happy we didn’t pay the extra money to stay there. You can’t swim at their beach, everyone staying there came to ours.
Alisa (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
We stayed at Grand Principal Vallarta for 7 days and 7 nights, and overall we had a truly wonderful experience.
First of all, I want to highlight the high level of service. The staff was always attentive, friendly, and professional. The entire property is very clean, beautifully maintained, and everything feels organized and well cared for.
We were especially impressed by the kids’ entertainment program — it is truly at the highest level. There are so many activities, and you can see that the team genuinely cares about creating a fun and safe environment for children.
The food at the main buffet restaurant was very diverse and delicious. There were plenty of options every day, and we never felt bored with the variety. Our room was clean, comfortable, and had a beautiful ocean view. Every single day we could see whales jumping and swimming in the ocean right from the hotel, since it was whale season — that alone made the trip unforgettable.
The pools and beach area are excellent. Everything is well designed and maintained, and we always managed to find available lounge chairs without stress. I also want to mention the jungle area within the hotel — it’s stunning. You can tell they take care of it. There are many peaceful spots where you can relax surrounded by greenery. It’s very beautiful and very clean.
We used the gym regularly, and it is in great condition with plenty of equipment. Yoga mats and everything needed are provided. We also visited the spa and really enjoyed it. The massage was excellent, and all the hydro-massage areas, steam rooms, and sauna were in very good condition.
We are truly grateful to the hotel for such wonderful service and hospitality.
The only point I would like to mention is that the à la carte restaurants could be improved, especially the Mexican restaurant. The food quality there was disappointing. In Mexico, in Mexican Restaurant the food should not be of that level. If management is reading this review, I kindly suggest reconsidering the kitchen team in the Mexican restaurant. It really does not reflect the overall high standard of the hotel.
However, I am not lowering my rating from 5 stars because overall the experience was excellent. The buffet offers more than enough variety, and there are always two snack restaurants open, so food is available at all times.
Thank you for a beautiful vacation. We truly enjoyed our stay and created wonderful memories here.
Kaitlyn (Family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The best part of this resort was the staff, they were kind, helpful and attentive. We were immediately greeted upon arrival, with no delays at check in or receiving our luggage. The resort always felt adequately staffed, in all areas including groundskeeping, housekeeping, food services and pool areas. The landscaping and grounds of the resort are well established with lush foliage. The resort did a great job with special events, such as weddings and sports.
This resort is older, and while there are many beautiful areas including the hacienda design, the property and rooms are in desperate need of a remodel. Our room was advertised as a Panoramic Ocean View, the room primarily looked over a courtyard and pool, with a small sliver of ocean view. The balcony was very small, barely fitting the two chairs provided. While the room was clean, the signs of wear and tear are obvious. The leather couch was worn and old, and had visible signs of paint splatter. Not sure how that happens. The cabinet doors had loose hinges and were hanging at different levels. Dresser top had burn marks from iron use, wood work everywhere had scratches. A/C was very noisy and never seemed to get cooler even when set lower.
Other items to note, the resort layout is extremely choppy and lack of signage makes it confusing. Ones with mobility issues should do their research, this resort offers no elevators and requires many stairs in common areas. Impossible to get a dinner reservation, or a lounge chair after 9am.
This resort offers a price point that is appealing to many travelers, and you get what you pay for. While we were here to attend a wedding, this resort is not a 5-star property, not even close to it. Even though it is marketed online as such, which is my biggest issue.
Shaun (Family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location is great, food is very good .
Stayed for 7 nights, the music for 2 weddings went until midnight. We would’ve stayed in a quieter part of the resort had we been informed as we had our 5 year old with us
Lori (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
Beautiful Beach location, exceptionally clean and friendly staff.
Loud music everywhere! Adult pool family pool, echoed to my room and down to beach. Hard to escape!
Jessica (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
It was a large property had some nice walk ways that made seemed like you were in nature . The beach was beautiful and they had a pool at the beach . Great gym .
Service was not great team seemed stressed . Room was outdated and tired . No elevators I felt for the workers had to take luggage up flights of stairs . Check in was unorganized and only one restaurant for breakfast and lunch which cause plates to run out and food .
mantonio (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
The food was good and varied. New Years Eve buffet was beyond incredible. Most of the wait staff were pleasant and helpful. Drinks were top shelf. Rooms were comfortable, cleaning staff were efficient and reliable.
Definitely not good value for the money, and I question the validity of their '5 stars'. Besides lounging and drinking by the pool, there were very little activities available. The beach although private, was difficult to enjoy due to large and rough rocks along the shore. There were several inconveniences during the trip, minor but definitely put a damper on what's supposed to be a 5 star experience. From what I gathered there seems to be a problem with management as employees although they tried their best, lack proper top-down leadership. Would not return.
Valentina (Solo Traveler)
stayed in January, 2026
Guest Score 3 out of 10
Poor
The staff
It’s very unorganized, the staff is nice but they never resolve anything always the answer is no
Ivette (Family with young children)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
The hotel has a lot of activities for kids and family
Organization, the menu to eat has written one thing and when you get it has another thing. Be careful when you book a family selection has benefits this is not written somewhere, but if you book in a deluxe or normal bedroom it’s a different aérea. Because we were family of 6, 3 adults 3 kids, we book in a family selection but the other room was faraway from us, so we have to paid extra to be in the same area.
Octavio (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Awesome property!
No comments
Susan (Family with young children)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Beautiful surroundings- Love Street- walkways with intimate tropical gardens to wander and relax. The spa was perfectly done with sauna, steam, hot tub, cold plunge, pool and showers. Good placement of bathrooms so that there was always one nearby.
The rooms were extremely musty smelling. Some buildings’ exteriors were rough and needed to be camouflage or covered to be more presentable for the guest experience.
Luis (Family with young children)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Good staff
No elevator facilities for seniors and restaurant do not have air conditioning to hot
Karla (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The treatment and the facilities
Lisset (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The resort was nice, but there are many nice resorts out there, what made our stay truly exceptional was Eliutt Dominguez at concierge services. He went above and beyond to make this an awesome vacation. All the restaurants are good but The nest was incredible, we had two allergies in our group and Verenice, Adrian, Fany, Antonio all went out of their way to accomodate us, it was incredible.
Thank you for your information!
Availability from Thu, Jun 18, 2026 To Sun, Jun 21, 2026 For 1 Room (Change Search)
Room type
Max
Rate
Deluxe Ocean View
This air-conditioned suite features colonial-style décor and a private terrace with ocean views. it has a separate lounge, free wi-fi, 2 flat-screen satellite tvs and ipod speakers. there is also a coffee maker and a mini-bar with free nonalcoholic drinks. the private bathroom comes with a hairdryer and a hot tub.
2 x
$369.13USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$361.97
$365.28
$380.15
-
Average nightly rate $369.13
Total (including tax) $1,339.95
2 x
$369.13USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$361.97
$365.28
$380.15
-
Average nightly rate $369.13
Total (including tax) $1,393.65
2 x
$511.11USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$501.19
$505.77
$526.36
-
Average nightly rate $511.11
Total (including tax) $1,855.31
3 x
$645.98USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$645.98
$645.98
$645.99
-
Average nightly rate $645.98
Total (including tax) $2,344.92
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
- Bathrobe(s)
- Body soap
- Chocolate or cookies
- Closet
- Coffee/tea machine
- Complimentary drinking water
- Conditioner
- Crib(s)
- Desk
- Fire extinguisher
- Flat-screen TV
- Free Wifi
- Hair dryer
- Hardwood or parquet floors
- Hot tub
- In-room safe box
- Internet access
- iPod dock
- Iron and ironing board
- Key card access
- Linens
- Mini bar
- Mirror
- Mosquito net
- Non-feather pillow
- Phone
- Private bathroom
- Room with view
- Satellite/cable channels
- Sea view
- Seating area
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Soundproofing
- Spa bath
- Tile/Marble floor
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Wake-up service
- Window
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Junior Suite
This air-conditioned suite features colonial-style décor and a private terrace with a table and chairs. it has a separate lounge, free wi-fi, 2 flat-screen satellite tvs and ipod speakers. there is also a coffee maker and a mini-bar with free nonalcoholic drinks. the private bathroom comes with a hairdryer and a hot tub.
2 x
$402.74USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$395.03
$398.33
$414.86
-
Average nightly rate $402.74
Total (including tax) $1,461.94
2 x
$402.74USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$395.03
$398.33
$414.86
-
Average nightly rate $402.74
Total (including tax) $1,520.55
2 x
$557.64USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$546.96
$551.53
$574.42
-
Average nightly rate $557.64
Total (including tax) $2,024.22
3 x
$704.79USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$704.79
$704.79
$704.80
-
Average nightly rate $704.79
Total (including tax) $2,558.40
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
- Bathrobe(s)
- Body soap
- Chocolate or cookies
- Closet
- Coffee/tea machine
- Complimentary drinking water
- Conditioner
- Crib(s)
- Desk
- Fire extinguisher
- Flat-screen TV
- Free Wifi
- Garden view
- Hair dryer
- Hardwood or parquet floors
- Hot tub
- In-room safe box
- Internet access
- Iron and ironing board
- Key card access
- Linens
- Mini bar
- Mirror
- Mosquito net
- Non-feather pillow
- Phone
- Private bathroom
- Room with view
- Satellite/cable channels
- Seating area
- Shower cap
- Smoke alarm
- Socket near the bed
- Sofa bed
- Spa bath
- Tile/Marble floor
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Wake-up service
- Window
View more >>
Area information
- Lic Gustavo Diaz Ordaz Intl Airport - 14.36 mi
- Estacion Borbollon - 47.03 mi
- Parque Nacional Marino Arcos de Vallarta - 17.34 mi
- Nuevo Vallarta - 17.38 mi
- Romantic Zone - 17.68 mi
- Valle de Banderas - 13.66 mi
- Cruise Ship Pier - 15.47 mi
- El Llano - 25.92 mi
- Chulavista - 30.08 mi
- El Tuido - 32.66 mi
- San Sebastian - 38.06 mi
- Cerro Pelon - 46.15 mi
- Tortuga - 48.77 mi
- Conde - 53.34 mi
- La Gloria - 55.00 mi
- Pantanal - 60.16 mi
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Grand Palladium Vallarta Resort & Spa - All Inclusive
Carretera Punta De Mita Km. 11.5, Puerto Vallarta, Jalisco, 63734, Mexico