The Fives Downtown Hotel & Residences Curio Collection By Hilton
Avenida 10 Norte Con Calle 2 Norte, Playa del Carmen, 77710, Mexico
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1 Room With 3 Adults Change Search
Room
Room
Address
Avenida 10 Norte Con Calle 2 Norte, Playa del Carmen, 77710, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Private check-in/check-out
- On-site parking
- outdoor pool
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- gift/souvenir shop
- Pool with view
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Indoor Tanning
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
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The Fives Downtown Hotel & Residences Curio Collection By Hilton
Rates from View more information >>
Airports Show all on map »
- Cozumel Intl Airport - 12.20 mi
- Cancun Intl Airport - 31.57 mi
Museums
- Mayan Museum - 36.61 mi
- Cancun Underwater Museum - 46.27 mi
Click here to leave your opinion >>
Williams (Solo Traveler)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The property appears to be older than what I thought.
Julie (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
The hotel is beautiful, the rooftop pool was amazing with a gorgeous view on the gulf.
N/A
Lauralyn (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The reception staff were excellent. The luggage storage was easy to utilize upon check-out. The hotel was remarkably quiet given it's location in the most touristy part of PDC. Easy walking distance from the ferry pier and ADO bus station. The weather was crummy so we didn't visit the pool deck so can't report on that, or any of the onsite dining options.
The rooms are dark and a little tired. Our room smelled like stale cigarette smoke, and we had no balcony for fresh air. For just one night it was okay, but I wouldn't have wanted to stay any longer than that.
Tudor P. (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
The location is a big highlight — very central and close to restaurants, shops, and the beach, making it convenient for exploring (we went in tours to Tulum, Chichen Itza & Xcaret during our stay). The hotel itself is modern and comfortable, with spacious rooms and an amazing rooftop pool.
Breakfast was solid with a good variety to start the day. Our room (Superior King room) faced the interior courtyard, and we had no trouble with noise. Rooms were clean and well maintained.
One thing to note: there is a 10 USD per night resort fee that we weren’t aware of before arriving. In addition, a refundable 5000 MXN deposit is required at check-in and can only be paid by credit card — this also wasn’t communicated to us in advance.
Tiera (Solo Traveler)
stayed in January, 2026
Guest Score 3 out of 10
Poor
The hotel was very nice and clean!
There were a lot of discrepancies on prices. The hotel tried to throw in additional charges that I already paid booking.com for. Additionally they tried to charge me for breakfast when my breakfast was already included in my stay. I asked for the 1,800 MXN body scrub and instead they gave me the more expensive one. Additionally, the person above me was so loud that I did not sleep well both of the nights I was there. It was such a loud stomping and moving of furniture. I don’t know if I’d stay here again but it was a central location, downtown, close to a lot of food places, walkable and by the beach! There was also a mall in walking distance. I highly recommend knowing what and exactly how much you paid for everything via booking.com before checking out of the hotel! I attended a wedding and two other guests were over charged, one $250 USD for a resort fee! Another $60! I was not charged that much and one guest was told just to give them what she had in USD. If you decide to stay here, it’s not a bad stay but please be mindful of the charges.
Hsiao-Fen (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location
Customer service and dangerous elevators
Connie (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location was great, one block from 5th avenue
Didn’t like the hidden fees they charge and they ask for a credit card for a deposit not debit.
Richard (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location, staff, pool
Curtains didn’t close, need more dinner choices, bar in lobby not open
Linda (Solo Traveler)
stayed in November, 2025
Guest Score 5 out of 10
Fair
The location was the best, close to the Ado station and the 5 Avenida but not in the middle of the noise.
The first room they gave me smelled of strong humidity and mold. It was so bad I had to ask them to change room after one hour because I couldn't handle the smell anymore. Also the air conditioning in the bathroom was very loud. The details were not curated at all, the lamp in the room was so old and the mirror in the bathroom was chipped. The bedside clock had the hour wrong.
The breakfast was poor. I basically ate eggs every morning and some pieces of bread. There are more sweet choices than salty. You had to order bacon and they would bring you one or two strips. No meat at all at the buffet.
One day I went to the pool and the waiter told me about a promotion of 2x1 on margaritas. The menu stated the margarita costed 220 pesos. At the moment of paying I saw he was charging me 260 pesos, when I asked him about it he literally said "oh 220 pesos is for one, you chose the promotion 2x1 so the price is 260". I told him then the promotion shouldn't be called 2x1. Not a big deal because it's a small difference but either he doesn't know the meaning of 2x1 or he's doing wrong advertising.
Overall this hotel was very overpriced for what it offered and the presentation of it. Only good thing is the location.
Dill (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The hotel is set in a prime location, close to night life, the ferry & downtown near business districts.
N/A
Haleigh (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Location, Breakfast.
Felt a little expensive for what you got, not 100% worth the cost.
Katherin (Couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The location is awesome
Lior (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
It's was very good location
Nice pool
They cleaned my room only 1 time in my entire stay
Robinson (Solo Traveler)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
I asked to not be put in a room right underneath the pool and that’s where they put me. after days of traveling I got no sleep due to the loud noise of the pump and water of the pool above. very disappointed and paid a lot of money for this room given the huge options in low season. was not worth it. I spoke with the manager the following morning and he he said he will follow up. I have heard Nothing!
Scott (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
LOCATION LOCATION LOCATION
Armando (Group Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The location was very centrally located, close to 5a Avenida. The rooms were clean and comfortable. The rooftop pool is a very good place to relax.
The tour desk was closed after 5pm and no one appears to be capable to orient you with basic questions.
Eugene (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
My experience at the Fives hotel was awesome. Great location great food and wonderful staff. The room was very clean.
I have nothing negative to say about my hotel experience. A+ to the hotel staff.
Ryan (Solo Traveler)
stayed in July, 2025
Guest Score 2 out of 10
Poor
The shower water was not warm. The place smelled like sewer. I would not recommend this hotel.
Mark (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Very nice room with huge balcony
Breakfast included was an added bonus
Nothing
Laura (Unknown)
stayed in June, 2025
Guest Score 5 out of 10
Fair
This hotel had the best location, it is very clean and has a wonderful pool!
The AC is terrible. It seems to be controlled by them and they kept it between 21-24. But the room felt hotter. We just couldn't sleep! We were moved rooms and it was the same thing.
Thank you for your information!
Availability from Sat, Apr 4, 2026 To Tue, Apr 7, 2026 For 1 Room (Change Search)
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Area information
- Cozumel Intl Airport - 12.20 mi
- Cancun Intl Airport - 31.57 mi
- ADO International Bus Station - 429 f
- Playa del Carmen Maritime Terminal - 0.22 mi
- Calica Cruise Terminal - 4.87 mi
- Bus station Tulum Ruins - 36.41 mi
- Bus station - 38.10 mi
- Cancun Bus Station - 40.64 mi
- Mayan Museum - 36.61 mi
- Cancun Underwater Museum - 46.27 mi
- AMERIMED Hospital Cancun - 39.51 mi
- Disabled-friendly beach - 919 f
- Kantenah Bay - 18.07 mi
- 5th Avenue - 1.48 mi
- Cancun Hotel Zone - 37.52 mi
- Mahi Golf Course - 1.64 mi
- Church of Guadalupe - 1.72 mi
- Adventure Spa Palace - 11.97 mi
- Moon Palace - 29.46 mi
- Tulum Archeological Site - 36.39 mi
- Cancun Government Palace - 40.50 mi
- Universidad Anahuac Cancun - 33.46 mi
- Tecnologic Stadium - 38.74 mi
- Toro Valenzuela Stadium - 40.94 mi
- Parque Nacional Tulum - 38.75 mi
- Kabah park - 39.05 mi
- National park El Garrafon - 46.16 mi
- Parque Natural Quintana Roo - 47.72 mi
- La Isla Shopping Mall - 39.18 mi
- Plaza las Americas Cancun Mall - 41.20 mi
- 28 de Julio Square - 0.24 mi
- Xcacel-Xcacelito - 26.79 mi
- Wet 'n Wild Cancun - 32.35 mi
- El Rey mayan ruins - 35.68 mi
- La Gran Plaza Cancun - 38.44 mi
- show time - 38.92 mi
- Plaza Nichupte - 39.07 mi
- Plaza Las Americas - 39.59 mi
- Cancun Culture Center - 39.70 mi
- Cancun Bullfight ring - 39.87 mi
- Ceviche's Fountain - 40.20 mi
- Mercado 28 - 40.25 mi
- Puerto Juarez - 42.10 mi
- Gran Puerto Cancun - 42.36 mi
- Cesiak - 42.94 mi
- El Meco mayan ruins - 44.17 mi
- Dolphin Discovery Isla Mujeres - 47.34 mi
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The Fives Downtown Hotel & Residences Curio Collection By Hilton
Avenida 10 Norte Con Calle 2 Norte, Playa del Carmen, 77710, Mexico