Aruma Hotel
Avenida 10 Norte Mza 4 Lote 102 S/n(20.627557 -87.072499), Playa del Carmen, 77100, Mexico
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
Avenida 10 Norte Mza 4 Lote 102 S/n(20.627557 -87.072499), Playa del Carmen, 77100, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Private check-in/check-out
- outdoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Rooftop pool
- Infinity pool
- Pool with view
- Outdoor furniture
- Kids' pool
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Tour services
- Protective screen or physical barriers in appropriate areas
- Takeout dining services available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Cozumel Intl Airport - 12.37 mi
- Cancun Intl Airport - 30.43 mi
Museums
- Mayan Museum - 35.46 mi
- Cancun Underwater Museum - 45.13 mi
Click here to leave your opinion >>
Andrzej (Solo Traveler)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Great location , room was very clean.
Drain i bathroom sink was clough , leaking water from shower on the flor.
Breakfast was served in different location 200 m away and quality of it was disappointing.
Joshua (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
The guy at the front was helpful and amiable. The cleaners were friendly and efficient. The bed and room were comfy, although they would be improved by lamps. The shower had great pressure and heat! Overall, good value for money for the price we paid.
The advertised breakfast included in my booking was nowhere to be seen, if it existed at all. Our late check-in was accommodated to but the only payment option I was given was to pay in cash, which was a bit inconvenient. Sometimes, the common areas did have a strong drain/sewage odor.
Mario C. (Couple)
stayed in February, 2025
Guest Score 1 out of 10
Very Poor
it’s not what the picture shows. toilet didn’t work
employees
Harsh (Solo Traveler)
stayed in January, 2025
Guest Score 1 out of 10
Very Poor
Nothing except location, but all else was bad.
Water was cold, there is no hot water, no water pressure. Extremely noisy kitchen inside the hotel. Nasty service, will not recommend this place to even enemies.
Tsemahman (Couple)
stayed in January, 2025
Guest Score 1 out of 10
Very Poor
Good location
Paolo (Couple)
stayed in November, 2024
Guest Score 1 out of 10
Very Poor
No the dame from the pictures
Miguel (Solo Traveler)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Staff and location
Nothing
Götz (Couple)
stayed in March, 2024
Guest Score 1 out of 10
Very Poor
Don’t stay here!! Location is good, but there are so many better options!
Not clean, extra resort fee, no towels, shower didn’t work, no windows, overpriced, smelly - just a moneymaking place.
Rosemary (Solo Traveler)
stayed in February, 2024
Guest Score 5 out of 10
Fair
I didn’t end up staying as when I arrived the woman explained there was only 1 room left and the AC was broken. She very kindly offered to cancel the charge if I chose to go elsewhere which I did
Alvisi (Group Traveler)
stayed in January, 2024
Guest Score 8 out of 10
Very Good
Parker (Couple)
stayed in January, 2024
Guest Score 1 out of 10
Very Poor
The location was close to 5th Avenue which is convenient.
The photo’s on booking.com are not a good representation or the property. The property is run down with stains on the walls and sheets, terrible issues with drainage in relation to smell with the showers and air conditioning not working properly. In addition, unlike the booking.com description, our room was never cleaned/ sheets or towels changed during our three night stay at the property.
Tatiana (Solo Traveler)
stayed in December, 2023
Guest Score 1 out of 10
Very Poor
Britt (Couple)
stayed in December, 2023
Guest Score 7 out of 10
Good
The location was great, not on but next to the main street. The bed was super comfortable and big with a great mattress. The breakfast was also nice!
The shower didn’t work properly. Either too hot or super cold.
Romero (Couple)
stayed in September, 2023
Guest Score 6 out of 10
Pleasant
Patrycja (Couple)
stayed in September, 2023
Guest Score 5 out of 10
Fair
Rebecca (Group Traveler)
stayed in August, 2023
Guest Score 1 out of 10
Very Poor
Total Scam! Paid in full via Priceline but front desk reception claimed they didn’t have payment (even after talking directly with Priceline telling them they did) and wanting me to pay full price again. Despite receipts and proof of them being paid! Whole ordeal took 2 HOURS before finally getting reservation canceled and refunded. Facility was hot, musty, smelly, filthy and probably a blessing we didn’t stay here.
Victoria (Family with young children)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
Leslie (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Location and great bed
Key for open the room
Olaverri (Couple)
stayed in May, 2023
Guest Score 8 out of 10
Very Good
Austin (Solo Traveler)
stayed in April, 2023
Guest Score 4 out of 10
Disappointing
The location was great, and the coffee shop right downstairs was convenient.
The main issue I had was there was a strong sewage smell throughout the hotel and room. The bathroom easily flooded from the shower, and cleanliness could be better. Couldn't get the AC unit to go below 24°C.
Thank you for your information!
Availability from Sat, Apr 4, 2026 To Tue, Apr 7, 2026 For 1 Room (Change Search)
Room type
Max
Rate
Standard King Room
The spacious double room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower. the unit offers 1 bed.
2 x
$33.53USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
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Friday
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Sunday
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$33.53
$33.53
$33.53
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Average nightly rate $33.53
Total (including tax) $125.93
- Air conditioning
- Balcony
- Bath or Shower
- City view
- Closet
- Complimentary drinking water
- Concierge services
- Conditioner
- Desk
- Fan
- Flat-screen TV
- Hand sanitiser
- Individual air conditioning
- Key access
- Linens
- Private bathroom
- Satellite/cable channels
- Smoke alarm
- Socket near the bed
- Tile/Marble floor
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by stairs only
View more >>
Twin Room
This air-conditioned twin room is consisted of of a flat-screen tv with cable channels and a private bathroom. the unit has 2 beds.
3 x
$39.63USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$39.63
$39.63
$39.63
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Average nightly rate $39.63
Total (including tax) $148.08
4 x
$44.03USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$44.03
$44.03
$44.03
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Average nightly rate $44.03
Total (including tax) $164.04
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
- Concierge services
- Conditioner
- Courtyard view
- Desk
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Fan
- Flat-screen TV
- Hand sanitiser
- Individual air conditioning
- Key access
- Linens
- Private bathroom
- Satellite/cable channels
- Smoke alarm
- Socket near the bed
- Tile/Marble floor
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by stairs only
View more >>
Area information
- Cozumel Intl Airport - 12.37 mi
- Cancun Intl Airport - 30.43 mi
- ADO International Bus Station - 1.21 mi
- Playa del Carmen Maritime Terminal - 1.32 mi
- Calica Cruise Terminal - 6.00 mi
- Bus station Tulum Ruins - 37.55 mi
- Bus station - 39.24 mi
- Cancun Bus Station - 39.51 mi
- Mayan Museum - 35.46 mi
- Cancun Underwater Museum - 45.13 mi
- AMERIMED Hospital Cancun - 38.37 mi
- 5th Avenue - 0.33 mi
- Cancun Hotel Zone - 36.37 mi
- Church of Guadalupe - 0.60 mi
- Adventure Spa Palace - 13.09 mi
- Moon Palace - 28.31 mi
- Tulum Archeological Site - 37.53 mi
- Cancun Government Palace - 39.37 mi
- Disabled-friendly beach - 1.26 mi
- Kantenah Bay - 19.20 mi
- Mahi Golf Course - 2.74 mi
- Universidad Anahuac Cancun - 32.33 mi
- Tecnologic Stadium - 37.61 mi
- Toro Valenzuela Stadium - 39.82 mi
- Kabah park - 37.92 mi
- Parque Nacional Tulum - 39.90 mi
- National park El Garrafon - 45.01 mi
- Parque Natural Quintana Roo - 48.75 mi
- La Isla Shopping Mall - 38.03 mi
- Plaza las Americas Cancun Mall - 40.08 mi
- 28 de Julio Square - 0.92 mi
- Xcacel-Xcacelito - 27.92 mi
- Wet 'n Wild Cancun - 31.20 mi
- El Rey mayan ruins - 34.54 mi
- La Gran Plaza Cancun - 37.32 mi
- show time - 37.79 mi
- Plaza Nichupte - 37.94 mi
- Plaza Las Americas - 38.46 mi
- Cancun Culture Center - 38.57 mi
- Cancun Bullfight ring - 38.74 mi
- Ceviche's Fountain - 39.07 mi
- Mercado 28 - 39.13 mi
- Puerto Juarez - 40.97 mi
- Gran Puerto Cancun - 41.23 mi
- El Meco mayan ruins - 43.04 mi
- Cesiak - 44.08 mi
- Dolphin Discovery Isla Mujeres - 46.20 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
Hospitals Show all on map »
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Aruma Hotel
Avenida 10 Norte Mza 4 Lote 102 S/n(20.627557 -87.072499), Playa del Carmen, 77100, Mexico