Hostel Che Playa
Calle 6 Entre Avenida 15 Y Avenida 20, Playa del Carmen, 77710, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Calle 6 Entre Avenida 15 Y Avenida 20, Playa del Carmen, 77710, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Air Conditioning
- Bar
- 24-Hour Front Desk
- BBQ facilities
- Karaoke
- Diving
- Shared kitchen
- Shared lounge/TV area
- Evening entertainment
- Adult only
- outdoor pool
- Poolside bar
- vending machine
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Live entertainment
- Snorkeling
- Sun Deck
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Public Bath
- Board games/puzzles
- Rooftop pool
- Infinity pool
- Wine/champagne
- Outdoor furniture
- Pub crawls
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Indoor Tanning
- Luggage storage & lockers
- Tour services
- Protective screen or physical barriers in appropriate areas
- Pets allowed (charges may apply)





































Click here to leave your opinion >>
Russell (Solo Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Location: close to beach, restaurants, street vendors, stores/shops. Staff was great! Clean. Amenities, coffee!, kitchen, refrigeration, noise from bar was not intrusive.
Alex K. (Solo Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
The facility itself is pretty nice and simple. The rooftop is small but cozy and has a nice view.
Not sure how frequent the cleaning was in the dorms/bathroom
genius l. 2. (Solo Traveler)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
I am a legally blind person and live with Tourette Syndrome—both conditions formally recognized as disabilities under Mexican law. I presented my official credencial de discapacidad, thereby placing the establishment on clear notice of my protected status.
Despite this, I was subjected to overt and unjustifiable discrimination. Rather than receiving the reasonable accommodation to which I am entitled, I was summarily removed from the dormitory accommodation I had lawfully reserved and paid for, and was informed—without any meaningful dialogue or exploration of alternatives—that my only option was to incur the substantial additional expense of a private room.
This course of action constitutes a flagrant violation of Articles 1, 4, 5, 9, and 26 of the Ley General para la Inclusión de las Personas con Discapacidad, as well as the broader principles enshrined in the Convención sobre los Derechos de las Personas con Discapacidad (ratified by Mexico). The decision was neither reasonable nor proportionate; it effectively punished me for manifesting symptoms of my disabilities while accommodating the unfounded expectations of other guests in a venue that explicitly markets itself as a lively, social “party hostel.”
I was not offered any genuine attempt at reconciliation or adjustment—only displacement and an additional financial burden. The experience was not merely inconvenient; it was deeply humiliating, left me in tears in front of everyone and a stark reminder that, for some service providers, the legal and moral imperative to include and respect persons with disabilities remains little more than an afterthought.
I am writing to bring to your attention a serious failure on the part of your staff to comply with applicable disability-accommodation laws and basic standards of hospitality. I am a legally blind person and live with Tourette Syndrome, both of which constitute disabilities under the Ley General para la Inclusión de las Personas con Discapacidad and the Convención sobre los Derechos de las Personas. Despite this, I was summarily removed from my booked dormitory accommodation because other guests complained that my search for prescribed medication (necessary to manage my Tourette Syndrome) was disturbing their sleep in advance of an early departure. Rather than address the complaints of the other guests or explore reasonable accommodations that would allow me to remain in the accommodation I had lawfully booked and paid for, your staff elected to eject me from the dormitory. The solution unilaterally imposed by your staff was that I should upgrade, at my own additional expense, to a private room. No effort was made to require or even suggest that the complaining guests—who apparently required absolute silence and privacy—bear the cost of relocating to a private room themselves, despite the fact that a private-room rate at your property way exceeds hotel rates. It is noteworthy that your establishment markets itself as a lively “party hostel.” Guests who demand hotel-level quiet and privacy in a shared dormitory at such a venue have, frankly, selected the wrong accommodation. It is not reasonable—or legally defensible—to resolve conflicting guest expectations by displacing and penalizing the disabled traveler while indulging the unrealistic demands of others. The staff members who made and enforced this decision demonstrated a complete absence of training in disability accommodation, a lack of empathy, and a failure to exercise even minimal discretion or fairness. Their actions exposed your business to significant liability which I am pursuing now.
Nissim S. (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Central location, very nice staff
Pilar (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Everything
Would’ve love to have aircon all day long
Jodie (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Atmosphere and the hotel staff is very nice and helpful.
Nothing. Everything is Ok.
Valeria (Solo Traveler)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
The location it’s nice
The beds are so ugly and uncomfortable
Joel (Solo Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Clean, friendly staff, nice bar/pool on rooftop
N/a
Shoval (Solo Traveler)
stayed in May, 2025
Guest Score 7 out of 10
Good
Ariel (Group Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Stayed at the private rooms and it was really good, the staff is really friendly, we went out together at night! Highly recommended!
Nika (Solo Traveler)
stayed in March, 2025
Guest Score 7 out of 10
Good
Bart (Solo Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
All of it, and Rodri is the best worker! ?
Bart (Solo Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Beth (Group Traveler)
stayed in March, 2025
Guest Score 7 out of 10
Good
Marek (Solo Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Alessandra (Solo Traveler)
stayed in March, 2025
Guest Score 5 out of 10
Fair
Very noisy during the night
C (Solo Traveler)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Kitchen and pool
Not much
Albertas (Solo Traveler)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Rob (Group Traveler)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
The staff are great fun, the hostel bar is cool with good prices, there are lots of activities the hostel runs each day and the location is in the perfect location.
Neslihan (Solo Traveler)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Staff was very friendly. Location was close to the beach and to the ADO bus station. The kitchen area was clean - they offered free tea and filtered water. The rooms were clean and had lockers. I felt safe.
I was there in January. The room was cold but it seems like people do like it that way. They did adjust the air conditioner after I spoke with them - so that is great. One night there was loud music going on until 3am but I was ok with it.
Thank you for your information!
Area information
- Cozumel Intl Airport - 12.30 mi
- Cancun Intl Airport - 31.44 mi
- ADO International Bus Station - 0.22 mi
- Playa del Carmen Maritime Terminal - 0.36 mi
- Calica Cruise Terminal - 4.97 mi
- Bus station Tulum Ruins - 36.52 mi
- Bus station - 38.20 mi
- Cancun Bus Station - 40.51 mi
- Mayan Museum - 36.49 mi
- Cancun Underwater Museum - 46.15 mi
- AMERIMED Hospital Cancun - 39.38 mi
- Disabled-friendly beach - 0.31 mi
- Kantenah Bay - 18.17 mi
- 5th Avenue - 1.37 mi
- Cancun Hotel Zone - 37.40 mi
- Church of Guadalupe - 1.60 mi
- Adventure Spa Palace - 12.07 mi
- Moon Palace - 29.34 mi
- Tulum Archeological Site - 36.49 mi
- Cancun Government Palace - 40.38 mi
- Mahi Golf Course - 1.72 mi
- Universidad Anahuac Cancun - 33.34 mi
- Tecnologic Stadium - 38.62 mi
- Toro Valenzuela Stadium - 40.81 mi
- Parque Nacional Tulum - 38.86 mi
- Kabah park - 38.92 mi
- National park El Garrafon - 46.04 mi
- Parque Natural Quintana Roo - 47.78 mi
- La Isla Shopping Mall - 39.06 mi
- Plaza las Americas Cancun Mall - 41.07 mi
- 28 de Julio Square - 617 f
- Xcacel-Xcacelito - 26.89 mi
- Wet 'n Wild Cancun - 32.23 mi
- El Rey mayan ruins - 35.57 mi
- La Gran Plaza Cancun - 38.31 mi
- show time - 38.79 mi
- Plaza Nichupte - 38.94 mi
- Plaza Las Americas - 39.47 mi
- Cancun Culture Center - 39.57 mi
- Cancun Bullfight ring - 39.75 mi
- Ceviche's Fountain - 40.07 mi
- Mercado 28 - 40.12 mi
- Puerto Juarez - 41.97 mi
- Gran Puerto Cancun - 42.23 mi
- Cesiak - 43.05 mi
- El Meco mayan ruins - 44.04 mi
- Dolphin Discovery Isla Mujeres - 47.22 mi
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Hostel Che Playa
Calle 6 Entre Avenida 15 Y Avenida 20, Playa del Carmen, 77710, Mexico