Blue Diamond Riviera Maya All Inclusive - Adults Only
Carretera Chetumal-puerto Juarez Km 298, Playa del Carmen, 77710, Mexico
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Room
Address
Carretera Chetumal-puerto Juarez Km 298, Playa del Carmen, 77710, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Water sports
- fan
- Snack bar
- Private check-in/check-out
- Adult only
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Wind Surfing
- All Inclusive
- Daily Housekeeping
- English
- French
- German
- Italian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- yoga room
- Mirror
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Grocery delivery
- Ticket services
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Fitness center
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Cleaning products available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
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Blue Diamond Riviera Maya All Inclusive - Adults Only
Rates from View more information >>
Airports Show all on map »
- Cozumel Intl Airport - 14.44 mi
- Cancun Intl Airport - 25.61 mi
Museums
- Mayan Museum - 30.61 mi
- Cancun Underwater Museum - 40.28 mi
Click here to leave your opinion >>
Avrohom (Couple)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Amazing spa !! Amazing staff !!
Needs work loads of potential
Room stinks of mold old furniture bed creaking broken shower knobs
Jo (Couple)
stayed in February, 2025
Guest Score 4 out of 10
Disappointing
The staff was excellent and the facilities are beautiful.
5 years ago this was definitely a 5 star resort, but today it is about a 2 star. The toilets don't work well. The ceiling over the bed leaked. The service to the rooms was slow and iffy. The bikes were not available as they used to be.
The food in the main restaurant was exactly the same for 5 nights - the menu needs to change regularly. If it is supposed to be an "all inclusive" then there should not be extra charges for liquor and special meals. It was an extremely disappointing stay and we brought family with us - I think it was our 5th stay - and our last.
Bee (Couple)
stayed in January, 2025
Guest Score 1 out of 10
Very Poor
Nothing apart from the staff and the location
Everything else.
Hector (Couple)
stayed in January, 2025
Guest Score 3 out of 10
Poor
Beautiful hotel
The service, beautiful hotel but lack of service for a 5 diamond hotel.
ricardo (Couple)
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
we loved this place, the room was exceptional we stayed at a palafitos and the view to the lagoon, the silence we experience my wife loved it, we have a 11 year old and dont get me wrong we love him but the peace and quiet we had it was great, and the room its near the beach and 2 pools and restaurants so it was all we wanted to, all we did was have breakfast then the pool, drinks, beach, lunch, pool, we took a shower and head out to dinner and that was our routine all week, this hotel doesn't have a buffet restaurant its all menu order and its totally worth it because the food its great, the staff its exceptional too they were always checking on us to see if we needed anything, we had a butler Israel and he really make sure we had everything we needed in all our stay, the waiters, bartenders and cleaning staff really make you feel as a VIP, the beach was great and the spa really great, we took the couples massage and a temazcal experience an were totally worth it, we only left the hotel once to go to the Santuario María Desatadora de Nudos in cancun but for anything else we didn't have lo leave the hotel to do anything, it has all we needed so we we hope to came back soon.
theres nothing we can think about that we didnt like.
Veronica (Group Traveler)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Amazing stay! Wonderful staff. Beautiful property. Drinks were great. Food was also amazing. Didn’t have one bad meal the entire trip. I really enjoyed that the food comes from restaurants on the property and not buffet style like most all inclusives. Bikes to get around the property were convenient, but they’ll also pick you up in a golf cart if you don’t want to bike around. Pool was perfect temperature with great views. If you wanna go into Carmen, they’ll order you a taxi and tell you how much it costs before they arrive so you’re not scammed (25-40 USD depending on time of day and where in Carmen you’re going).
My ONLY qualm with the entire trip was the beds in the room were way too firm for me. I mean FIRM FIRM. As a side sleeper, it killed my hips. I slept on the couch in the room as it was slightly more comfortable. However my friend slept fine on the bed so if you like it firm you’ll be okay!
Megan (Couple)
stayed in April, 2024
Guest Score 7 out of 10
Good
the staff was excellent
the hotel is a little older and worn looking, we had no A/C and needed that fixed, our toilet cracked and water leak all over bathroom but they responded to the issues quickly.
Verified Hotel Guest (Group Traveler)
stayed in February, 2024
Guest Score 3 out of 10
Poor
Proximity to Cancun airport. Nice beach. Food at Amber restaurant was very good.
This hotel is not as advertised. The buildings are run down. Hot water is luke warm at best. Sewage smell dominated most of the property. The staff was not knowledgable about their own property or restaurant hours. The staff's English was limited.
Milos (Couple)
stayed in January, 2024
Guest Score 9 out of 10
Wonderful
Lori (Couple)
stayed in December, 2023
Guest Score 5 out of 10
Fair
The trees and peaceful surroundings.
The bikes are old and need to be upgraded. As well there would be times staff would contact transportation golf carts to take us back to our room and they would not show up . This happened a handful of times in our 7 days there.
Ekaterina (Couple)
stayed in December, 2023
Guest Score 10 out of 10
Exceptional
Everything, the rooms are amazing, the territory is fantastic. The hotel is super clean, one can enjoy animals on the territory of the hotel. Every wish and desire gets satisfied, nothing else to wish.
Absolutely nothing
Jayson (Couple)
stayed in December, 2023
Guest Score 8 out of 10
Very Good
The food overall was quite good. The hotel had a fun aesthetic in the rainforest and most of the staff were extremely welcoming and accommodating. Great beach access and a good, intimate experience for adults and couples.
During the last night of our stay, a person who was not a guest was allowed to spend time at the bar, mingling with paid hotel guests, deceiving them about his intentions. Thankfully, security eventually removed him, but the bartender was complicit.
Alexandra (Couple)
stayed in November, 2023
Guest Score 1 out of 10
Very Poor
The food and drinks were good.
Hotel staff stole our credit cards, cash and apple airpods The day of the checkout we left our bags with the reception and after pickup discovered credit cards, cash and Apple airpods missing from nags. We reported issue, hotel later claimed we didn't.
Vak0208 (Couple)
stayed in November, 2023
Guest Score 3 out of 10
Poor
Denelle (Couple)
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
The food Was excellent, the property was beautiful, staff very friendly
The bed was horrible, too flat and hard. There was no daily entertainment.
Osman (Couple)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
The Staff was very friendly. The food was excellent at all times. The beach ist amazing.
They have issues with the air conditioning. They had to move us from our original room to another room im the middle of the night. The air conditioning of the original room did not cool the room under 27°C! And it was 34°C outside with a humidity of over 80% at the time of our stay
Chelsea (Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Amazing food, and views
Room could use a little more cleaning but that's only if I am being picky.
Cynthia (Group Traveler)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Everything was amazing! The food was delicious and the staff was phenominal.
I cannot say a thing!
unknown (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Everything the nature the installations
Were wonderful
Verified Hotel Guest (Solo Traveler)
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
The rooms were beautiful and the staff was so kind. First class all the way. Beach was very well maintained even with the bad algae they were on top of it. White sand and clear blue water no rocks or debris to worry about stepping on.
Even though it is all inclusive they do not let you take food from the restaurants and it is a $20 delivery fee to get food i your room. so unless you eat every meal at a restaurant plan on the extra cost.
Thank you for your information!
Area information
- Cozumel Intl Airport - 14.44 mi
- Cancun Intl Airport - 25.61 mi
- ADO International Bus Station - 6.06 mi
- Playa del Carmen Maritime Terminal - 6.18 mi
- Calica Cruise Terminal - 10.79 mi
- Cancun Bus Station - 34.69 mi
- Bus station Tulum Ruins - 42.34 mi
- Bus station - 44.00 mi
- Mayan Museum - 30.61 mi
- Cancun Underwater Museum - 40.28 mi
- AMERIMED Hospital Cancun - 33.55 mi
- Church of Guadalupe - 4.28 mi
- Adventure Spa Palace - 17.79 mi
- Moon Palace - 23.46 mi
- Cancun Government Palace - 34.55 mi
- Tulum Archeological Site - 42.33 mi
- 5th Avenue - 4.54 mi
- Cancun Hotel Zone - 31.52 mi
- Disabled-friendly beach - 6.11 mi
- Kantenah Bay - 23.89 mi
- Mahi Golf Course - 7.52 mi
- Universidad Anahuac Cancun - 27.48 mi
- Tecnologic Stadium - 32.79 mi
- Toro Valenzuela Stadium - 35.02 mi
- Kabah park - 33.11 mi
- National park El Garrafon - 40.16 mi
- Parque Nacional Tulum - 44.70 mi
- Parque Natural Quintana Roo - 52.99 mi
- La Isla Shopping Mall - 33.18 mi
- Plaza las Americas Cancun Mall - 35.30 mi
- 28 de Julio Square - 5.77 mi
- Wet 'n Wild Cancun - 26.35 mi
- El Rey mayan ruins - 29.69 mi
- La Gran Plaza Cancun - 32.52 mi
- Xcacel-Xcacelito - 32.70 mi
- show time - 32.97 mi
- Plaza Nichupte - 33.12 mi
- Plaza Las Americas - 33.63 mi
- Cancun Culture Center - 33.76 mi
- Cancun Bullfight ring - 33.92 mi
- Ceviche's Fountain - 34.25 mi
- Mercado 28 - 34.32 mi
- Puerto Juarez - 36.15 mi
- Gran Puerto Cancun - 36.40 mi
- El Meco mayan ruins - 38.22 mi
- Dolphin Discovery Isla Mujeres - 41.35 mi
- Cesiak - 48.91 mi
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Blue Diamond Riviera Maya All Inclusive - Adults Only
Carretera Chetumal-puerto Juarez Km 298, Playa del Carmen, 77710, Mexico