Sunscape Star Cancun
Lote 1-03 - Manzana 12 Supermanza 84, Cancún, Quintana Roo, 77520, Mexico
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Lote 1-03 - Manzana 12 Supermanza 84, Cancún, Quintana Roo, 77520, Mexico
Located in Cancún, a few steps from Puerto Juarez Beach, Dreams Vista Cancun Golf & Spa Resort - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 5-star resort offers a kids' club and room service. Providing free WiFi throughout the property, the non-smoking resort features a hot tub and nightclub. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Dreams Vista Cancun Golf & Spa Resort - All Inclusive has some units with sea views, and every room includes a balcony. All guest rooms in the accommodation are equipped with free toiletries and an iPod docking station. Guests at Dreams Vista Cancun Golf & Spa Resort - All Inclusive can enjoy a buffet breakfast. The resort has a playground. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish, staff are ready to help around the clock at the reception. Cancun Bus Station is 2.5 miles from Dreams Vista Cancun Golf & Spa Resort - All Inclusive, while Cancun Government Palace is 3.4 miles away. Cancún International Airport is 12 miles from the property. License Number(s): 005-007-005038/2025

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Water sports
  • Children's playground
  • Nightclub/DJ
  • bathrobes
  • Fishing
  • Table tennis
  • Diving
  • Snack bar
  • Water park
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • seating area
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Boating
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Private Beach
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • All Inclusive
  • Closet
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • yoga room
  • surfing lessons
  • Shops on site
  • Pool with view
  • Kids' pool
  • Exterior Corridor
  • Sofa
  • Linens
  • Private Entrance
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tennis court & equipment
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Alternative meal arrangement
  • Kids facilities
  • Desk/workspace available
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Valet parking (charges may apply)
  • Kid-friendly dining
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Sunscape Star Cancun
Rates from View more information >>

Airports Show all on map »

  • Isla Mujeres - 6.38 mi
  • Isla Mujeres National Airport - 6.39 mi
  • Cancun Intl Airport - 10.44 mi

Museums

  • Cancun Underwater Museum - 5.95 mi
  • Mayan Museum - 7.47 mi
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Near airport and near port to travel to Isla Mujeres
The 50% of the staff was helpful and other half was not. I AC was hot and the Mini Fridge was not cooling all drinks were Luke warm, the shower was flooding making it difficult to shower. I asked to change room and was told I was going to get charged between 1400.00 -2400.00 dollars due to availability. Then another staff member got upset because we cancelled not wanting to hear about their time shares. Our rental car ended up dirty from the front floor seats like they took it for a joy ride.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The resort was so upkept and clean. The food was absolutely amazing. We had the himitsu 3 times it was so delicious. I can’t say enough good about this resort.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The building and rooms are architecturally beautiful. The food and drinks were excellent, high quality and unique. The desserts were amazing, and the BBQ evening was awesome. Overall, the food was a very pleasant surprise and exceeded expectations. The hotel is also very clean, and the rooms are very comfortable with amazing views.
The food and beverage staff across the restaurants, bars, and pool area were often unfriendly and very slow. Due to the building’s design, the kids’ splash area is located in a wind tunnel, making it almost unusable at times, as it is often windy and cold. The water in the pools and splash area could also be a bit warmer. In addition, the extra cost for spa access was a drawback, and the sales staff promoting vacation packages were somewhat persistent and distracting from the overall experience.
stayed in March, 2026
Guest Score 7 out of 10
Good
Clean, rooms service was excellent ( clean and organized ) bar service was excellent, pool service was amazing.. my service was provided by David and Kendor very satisfied with them. Wedding overall was excellent. Very much enjoyed. Will continue to come.
Entertainments was very poor
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Membership sales people were a little too pushy
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Location and the amenities
Cleanliness was not 100% bathroom had mold, all hardware was not clean
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
It was all perfect!!!!
Surfing pool for the kids should have more time
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Views
Loud during night while trying to sleep.
stayed in January, 2026
Guest Score 7 out of 10
Good
Breakfast was not as good
stayed in November, 2025
Guest Score 8 out of 10
Very Good
I loved the facility - it looks really good and fancy, and the rooms were exceptionally clean and well maintained. Also, we arrived around 11 a.m., and since check-in was at 3 p.m., we were initially told to wait. It wasn’t a big issue, but as I have a disability (MS), I can’t be overheated and needed to rest. I shared my concern with the front desk, and they did their best to accommodate me and found a room as soon as possible, which I truly appreciated. They also made a wonderful exception for us - since we were celebrating our anniversary, they helped us book a table at the steakhouse, which is normally reserved for Preferred Club members. That thoughtful gesture really made our stay special. And it was so fun to see Manuel every morning - he was always full of joy, cheerfully inviting us to try a massage at the spa ? He’s truly unique and brought such positive energy every day!
What I didn’t like was that I wasn’t aware of the differences in treatment between Preferred Club members and regular guests. It felt uncomfortable when we were told, “You’re not Preferred, so you can’t enter this restaurant.” It honestly made us feel excluded. I think the hotel should make this clearer when booking - perhaps by adding a note or sign indicating which areas or restaurants are for Preferred members only. That would help guests understand these restrictions in advance.
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Absolutely Nothing
The staff, the food. The lack of transparency. The lack of accountability.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Liked the beautiful design and preferred club amenities, well worth it. Staff was great all around, very helpful.
Stairs by the level 1 pool could be dangerous if it was night. All same color they could use some markings. Really everything else was great.
stayed in June, 2025
Guest Score 8 out of 10
Very Good
We like the roof top pool and service from Brayan and Kendor they where excellent
Restaurants service ?
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Service, food & amendities ??
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Attentive staff and helpful. Staff went out of their way to make stay enjoyable. Nice food selection and drinks always available.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
This is my favorite resort !
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The rooms were not thoroughly cleaned, the seemed rushed but overall the space was comfortable and my family enjoyed our stay. Lorena and Alejandro in the spa was absolutely wonderful!!
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
For our first all inclusive after more than 5 years, it was one of a kind experience. Its perfect for families with kids or other relatives. Clean rooms and fast service. Great breakfast, lunch and dining options. Lots of activities throughout the day.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Room Service was over the top. Everything was fresh. Better than Buffet.
Guest reviews
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Area information

    Airports Show all on map »

    • Isla Mujeres - 6.38 mi
    • Isla Mujeres National Airport - 6.39 mi
    • Cancun Intl Airport - 10.44 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 1.51 mi
      • ADO International Bus Station - 42.07 mi
      • Playa del Carmen Maritime Terminal - 42.19 mi
      • Calica Cruise Terminal - 46.61 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 2.51 mi

    Museums

      Art Galleries Show all on map »
      • Cancun Underwater Museum - 5.95 mi
      • Mayan Museum - 7.47 mi

    Other attractions

      Historical Buildings Show all on map »
      • Cancun Government Palace - 1.57 mi
      • Moon Palace - 13.36 mi
      • Church of Guadalupe - 40.29 mi
      • Adventure Spa Palace - 53.18 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Toro Valenzuela Stadium - 1.93 mi
      • Tecnologic Stadium - 3.27 mi
      Shopping Center Show all on map »
      • Plaza las Americas Cancun Mall - 2.67 mi
      • La Isla Shopping Mall - 5.56 mi
      National Parks Show all on map »
      • Kabah park - 3.05 mi
      • National park El Garrafon - 5.91 mi
      Famous Streets Show all on map »
      • Cancun Hotel Zone - 7.07 mi
      • 5th Avenue - 40.57 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 8.66 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 42.13 mi
      • Kantenah Bay - 59.11 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 43.43 mi
      Other Show all on map »
      • Gran Puerto Cancun - 0.36 mi
      • Puerto Juarez - 0.59 mi
      • Ceviche's Fountain - 1.84 mi
      • Mercado 28 - 2.01 mi
      • Cancun Bullfight ring - 2.13 mi
      • El Meco mayan ruins - 2.25 mi
      • Cancun Culture Center - 2.41 mi
      • Plaza Las Americas - 2.41 mi
      • Plaza Nichupte - 2.94 mi
      • show time - 3.10 mi
      • La Gran Plaza Cancun - 3.89 mi
      • Dolphin Discovery Isla Mujeres - 5.79 mi
      • El Rey mayan ruins - 8.32 mi
      • Wet 'n Wild Cancun - 10.72 mi
      • 28 de Julio Square - 41.77 mi

Sunscape Star Cancun

Lote 1-03 - Manzana 12 Supermanza 84, Cancún, Quintana Roo, 77520, Mexico