Secrets The Vine Cancun Resort & Spa -all Inclusive- Adult Only
Boulevard Kukulcan Km 14.5 Retorno Ixchel Lote 38, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Boulevard Kukulcan Km 14.5 Retorno Ixchel Lote 38, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Water sports
- Nightclub/DJ
- bathrobes
- Table tennis
- Karaoke
- Library
- Diving
- Private check-in/check-out
- Shared kitchen
- Adult only
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- Poolside bar
- shuttle service
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Boating
- Concierge services
- Doorman
- Fireplace
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Private Beach
- Restaurant(s)
- All Inclusive
- Closet
- Daily Housekeeping
- English
- Japanese
- French
- Italian
- Korean
- Portuguese
- Russian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Public Bath
- gift/souvenir shop
- taxi service
- yoga room
- Shops on site
- Pool with view
- Kids' pool
- Linens
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
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Secrets The Vine Cancun Resort & Spa -all Inclusive- Adult Only
Rates from View more information >>
Airports Show all on map »
- Cancun Intl Airport - 7.52 mi
- Isla Mujeres - 10.87 mi
- Isla Mujeres National Airport - 10.87 mi
Museums
- Mayan Museum - 1.16 mi
- Cancun Underwater Museum - 8.63 mi
Click here to leave your opinion >>
Dasha (Couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Room was big
Bad service, because focused on selling stuff more than on customers needs. Pool was packed. I tried octopus and it tasted really weird. Breakfast buffet only inside. Outdoor breakfast looked very sad. Hard to find chair by the pool.
Mirian (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff was very friendly, always willing to go beyond to ensure we were happy. The food was excellent and the hotel is really beautiful!
Anonymous (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Food was good.
Room was a bit worn and lacked basics like outlets next to bed and at 2nd vanity. Lack of entertainment.
Diana89 (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Amazing customer service and food taste and presentation was great.
Melissa (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This resort was wonderful! It had great ambience, vibes, was very clean and felt very safe! it was such a quick ride from the hotel, the food was great, the service was exceptional, and the staff were some of the kindest, most friendly people. We had a wonderful time also loved that it was adult only and felt totally void of a college spring break feel even though we were there during that time. The ocean was beautiful and the pools were great. They create a great atmosphere and make you feel like their life purpose is to make you have a great time!
It’s a high-rise hotel that is more vertically facing the ocean, so the room views are not directly oceanfront and the balconies visible to each other, though you can definitely see the ocean and the lagoon, but also the pools from most of the rooms. This was not a huge deal, but just something to be aware of only beds were very comfortable in the rooms were great and very spacious!
Maryam (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Big all-inclusive hotel on the southern/vertical aspect of the Hotel Zone. Large comfortable room with expected amenities. Every single staff member we interacted with was wonderful: kind, helpful and supportive of us practicing our Spanish with them! Beach with chairs for guests and some umbrellas. Although people tend to towel mark chairs at the beach and pool we claimed some that seem abandoned, confirmed with neighbors and never had issues.
Beach is beautiful and just out the door. Three large pools.
Overall food experience was very good! Ample breakfast buffet, various casual take-away and sit-down lunch options and 6 restaurants for dinner. We only tried three but enjoyed all of them.
Don't be surprised if there is a bit a wait (30-60 min) for dinner even for a table for 2, small inconvenience for good food and good service. The hotel is on the side of the hotel zone with bigger waves so expect more fun in the surf conditions rather than ocean swimming or lounging.
Chris (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
The room was very inside. Beach was amazing. Breakfast in the buffet was extremely good. Continental dinner and service was impeccable.
While the room was nice inside, it was on the north side of the property (even numbered rooms) and there are a large number of very large ground mounted HVAC units. the fans were very loud and the balcony was therefore not comfortable for relaxing. Hallways very noisy.
Staff was generally slow and lacked training. This was on the food server side and the culinary as well. There were food handling issues, and general miss on several dinners including Italian and the lunch buffet. Basic cross contamination procedures were not being followed. Food is a big miss for a resort charging what they charge. You cannot charge 5 star and deliver 3.5 star food.
Anita (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
I really liked the staff and the food at the Dragon restaurant
We were on the 14th floor - at the side of Olio. At 7am sharp, music starts…and it wakes you up…not fun
Alexei (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Exceptional customer service, and the vegetarian options were delicious.
Jacob (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
the hotel is outdated
Vinay (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Food and location
Bed was uncomfortable
Matthew (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Staff was friendly
Food was way to salty and the same
Ashlee (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The food was delicious! The staff was extremely kind & accommodating.
Anne G. (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The quality of the food and restaurants are very good. The food exceeded my expectations. Very few restaurants had any wait time.
I paid extra for an ocean view. Not ocean front, but still a view. There was not one place inside our room where you could see the ocean. We had a suite with a large balcony that wrapped around the whole end of the building towards to lagoon. Could only see the ocean from certain spots on the balcony. Most rooms have glimpses of the ocean but not the large suites. They are on the back of the hotel.
marsha (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The staff is very pleasant. They were very welcoming and helpful in offering options for things to enjoy on sunny days and rainy days.
The property only had one Jacuzzi for all of the occupants in the hotel, which is very limiting because it was cold and when it got cold, everybody wanted to be in the Jacuzzi. Also the operation times of the facility ended at midnight. I felt that this was an all adult all inclusive, and concluding all activities at midnight was very limiting and restrictive for a vacation.
Abdula (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
EVERYTHING!!!!! The property looks Brand new & the staff are very professional.
There’s nothing to not like about here
kendra (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Hotel was clean, staff were attentive.
Cost of spa, food quality, lack of seating at pools, room service list is small and food isn’t good.
Wael (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Clean, beautiful, well maintained
Food
Cathy (Group Traveler)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Clean, great friendly staff, great food and drink. Amazing beach.
The smell in the night club had a sewer odour.
Anonymous (Couple)
stayed in December, 2025
Guest Score 5 out of 10
Fair
The food and drinks were not great
Preferred club is not worth the extra cost
Thank you for your information!
Area information
- Cancun Intl Airport - 7.52 mi
- Isla Mujeres - 10.87 mi
- Isla Mujeres National Airport - 10.87 mi
- Mayan Museum - 1.16 mi
- Cancun Underwater Museum - 8.63 mi
- AMERIMED Hospital Cancun - 5.01 mi
- Cancun Bus Station - 6.24 mi
- ADO International Bus Station - 37.81 mi
- Playa del Carmen Maritime Terminal - 37.92 mi
- Calica Cruise Terminal - 42.51 mi
- Cancun Hotel Zone - 0.49 mi
- 5th Avenue - 36.28 mi
- La Isla Shopping Mall - 1.46 mi
- Plaza las Americas Cancun Mall - 8.15 mi
- Tecnologic Stadium - 5.19 mi
- Toro Valenzuela Stadium - 7.22 mi
- Universidad Anahuac Cancun - 5.29 mi
- Kabah park - 5.71 mi
- National park El Garrafon - 8.50 mi
- Cancun Government Palace - 6.02 mi
- Moon Palace - 8.29 mi
- Church of Guadalupe - 36.03 mi
- Adventure Spa Palace - 49.34 mi
- Disabled-friendly beach - 37.86 mi
- Kantenah Bay - 55.39 mi
- Mahi Golf Course - 39.26 mi
- El Rey mayan ruins - 2.13 mi
- Plaza Las Americas - 5.15 mi
- Cancun Bullfight ring - 5.25 mi
- Plaza Nichupte - 5.26 mi
- show time - 5.28 mi
- Wet 'n Wild Cancun - 5.40 mi
- Ceviche's Fountain - 5.79 mi
- Cancun Culture Center - 5.88 mi
- La Gran Plaza Cancun - 6.31 mi
- Mercado 28 - 6.37 mi
- Gran Puerto Cancun - 6.87 mi
- Puerto Juarez - 7.08 mi
- El Meco mayan ruins - 8.60 mi
- Dolphin Discovery Isla Mujeres - 10.12 mi
- 28 de Julio Square - 37.52 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
Hospitals Show all on map »
Transport
Train stations Show all on map »
Other attractions
Famous Streets Show all on map »
Shopping Center Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Colleges and Universities Show all on map »
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Secrets The Vine Cancun Resort & Spa -all Inclusive- Adult Only
Boulevard Kukulcan Km 14.5 Retorno Ixchel Lote 38, Cancún, Quintana Roo, 77500, Mexico