Sandos Cancun Luxury Experience Resort - All Inclusive
Boulevard Kukulkan Km 14, Cancún, Quintana Roo, 77500, Mexico
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Boulevard Kukulkan Km 14, Cancún, Quintana Roo, 77500, Mexico
Located on one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa. Cancun International Airport is just 15 minutes away. The elegant rooms at Sandos Cancún All Inclusive - Adults Only feature views of the Caribbean Sea and Laguna Nichupté. Each has a 32-inch plasma TV, safe and free mini-bar. The marble bathrooms offer bathrobes and a walk-in shower. Sandos Cancún All Inclusive - Adults Only has a cascading, 3-tier infinity pool and a large 10-person hot tub. There is a gym that offers fitness classes, and a luxurious spa offering waterfall hot tub and Swiss showers. Zango Restaurant serves breakfast, lunch and dinner, while St. Trop Pool Bar & Restaurant serves gourmet snacks and Caribbean dishes. Gaijin Restaurant serves Asian dishes at dinner, while Seasons Restaurant serves cutting-edge cuisine. Beach activities are offered, and there is live music each night. A range of shops and night life can be found very close to the hotel, and golf courses can be found nearby. License Number(s): 005-007-006265/2025

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Water sports
  • Refrigerator
  • bathrobes
  • fan
  • Fishing
  • Canoeing
  • Diving
  • Adult only
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • alarm clock
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Private Beach
  • Radio
  • Restaurant(s)
  • Snorkeling
  • All Inclusive
  • Closet
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Pool with view
  • Sofa
  • Linens
  • Mirror
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Ticket services
  • Contactless check-in/out
  • Audible alarm
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Spa services
  • Spa/sauna
  • Tennis court & equipment
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Tile/marble flooring
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
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Sandos Cancun Luxury Experience Resort - All Inclusive
Rates from View more information >>

Airports Show all on map »

  • Cancun Intl Airport - 7.64 mi
  • Isla Mujeres - 10.79 mi
  • Isla Mujeres National Airport - 10.79 mi

Museums

  • Mayan Museum - 1.26 mi
  • Cancun Underwater Museum - 8.54 mi
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Amazing sweet staff and lovely hotel. The food and drinks were excellent.
stayed in May, 2026
Guest Score 7 out of 10
Good
stayed in April, 2026
Guest Score 7 out of 10
Good
All day and night activities and entertainment were great! Food was okay. Really liked the hibachi restaurant, definitely recommend making a reservation for this during your stay. Pools were nice and clean.
Some things seemed like they needed repair. The food could improve. Wish they removed seaweed from beach daily like neighboring resorts.
stayed in April, 2026
Guest Score 7 out of 10
Good
All day and night activities and entertainment were great! Food was okay. Really liked the hibachi restaurant, definitely recommend making a reservation for this during your stay. Pools were nice and clean.
Some things seemed like they needed repair. The food could improve. Wish they removed seaweed from beach daily like neighboring resorts.
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
nothing .lifts awful half broken , staff unhelpful
see above
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The location was amazing. The beach was beautiful! The food was great, and the staff was amazing!
Nothing
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The location was amazing. The beach was beautiful! The food was great, and the staff was amazing!
Nothing
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Beach, bed, staff support, room service and food was outstanding
We felt lack of support during last 36hrs restocking amenities in the room or making the bed before noon. But overall it was a good experience
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Beach, bed, staff support, room service and food was outstanding
We felt lack of support during last 36hrs restocking amenities in the room or making the bed before noon. But overall it was a good experience
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
stayed in January, 2026
Guest Score 7 out of 10
Good
The staff at this resort were all friendly & attentive.
Food options could be better and the rooms and could use an upgrade.
stayed in December, 2025
Guest Score 5 out of 10
Fair
I recently stayed at Sandos in Cancun for six nights in a Deluxe Room with Partial Ocean View. While the resort has many strengths—especially its wonderful staff—my overall experience lands at three stars due to the condition of the facilities.What truly elevates Sandos is its exceptional customer service. The staff is outstanding—friendly, attentive, and always willing to go above and beyond to ensure guests enjoy their stay. They are easily five-star caliber, and their effort makes a meaningful difference in the overall experience. The location is fantastic, with a beautiful beach and a great area to enjoy Cancun. The resort activities were also fun, well organized, and added good value to the stay.
The main reason for the rating is that the hotel is clearly showing its age. My room, in particular, needed noticeable maintenance. The door frames were discolored, creating a poor first impression the moment you walked in. The bathroom had yellowing spots, especially around the shower area and floor, which made it feel outdated and not as clean as expected. The window didn’t open smoothly and was difficult to operate, and the furniture also showed years of wear. Overall, the room needs considerable updates and was not worth the price paid. Another thing to note—although not Sandos’ fault—is that the adjacent resort has extremely loud air-conditioning units that run nonstop. They’re so loud that it’s impossible to leave the window open to enjoy the natural ocean sounds, which may matter to anyone looking for a quiet or peaceful atmosphere. The food was just average, both in quality and variety. Breakfast especially could benefit from more options and fresher choices. For a resort of this category, the dining experience left a lot to be desired.
stayed in December, 2025
Guest Score 5 out of 10
Fair
I recently stayed at Sandos in Cancun for six nights in a Deluxe Room with Partial Ocean View. While the resort has many strengths—especially its wonderful staff—my overall experience lands at three stars due to the condition of the facilities.What truly elevates Sandos is its exceptional customer service. The staff is outstanding—friendly, attentive, and always willing to go above and beyond to ensure guests enjoy their stay. They are easily five-star caliber, and their effort makes a meaningful difference in the overall experience. The location is fantastic, with a beautiful beach and a great area to enjoy Cancun. The resort activities were also fun, well organized, and added good value to the stay.
The main reason for the rating is that the hotel is clearly showing its age. My room, in particular, needed noticeable maintenance. The door frames were discolored, creating a poor first impression the moment you walked in. The bathroom had yellowing spots, especially around the shower area and floor, which made it feel outdated and not as clean as expected. The window didn’t open smoothly and was difficult to operate, and the furniture also showed years of wear. Overall, the room needs considerable updates and was not worth the price paid. Another thing to note—although not Sandos’ fault—is that the adjacent resort has extremely loud air-conditioning units that run nonstop. They’re so loud that it’s impossible to leave the window open to enjoy the natural ocean sounds, which may matter to anyone looking for a quiet or peaceful atmosphere. The food was just average, both in quality and variety. Breakfast especially could benefit from more options and fresher choices. For a resort of this category, the dining experience left a lot to be desired.
stayed in November, 2025
Guest Score 3 out of 10
Poor
The staff was nice and room service was quick
Food was disgusting….the shower drain drain was blocked, the soap in the shower was water down. The alcoholic drinks were water down.
stayed in November, 2025
Guest Score 3 out of 10
Poor
The staff was nice and room service was quick
Food was disgusting….the shower drain drain was blocked, the soap in the shower was water down. The alcoholic drinks were water down.
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
stayed in November, 2025
Guest Score 2 out of 10
Poor
The staff were well trained and professional.
The property has aged and needs maintenance and upkeep. The food was mediocre with fewer choices than on previous visits.
stayed in November, 2025
Guest Score 2 out of 10
Poor
The staff were well trained and professional.
The property has aged and needs maintenance and upkeep. The food was mediocre with fewer choices than on previous visits.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The entertainment
Everything was easily convenient access
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The entertainment
Everything was easily convenient access
Guest reviews
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Area information

    Airports Show all on map »

    • Cancun Intl Airport - 7.64 mi
    • Isla Mujeres - 10.79 mi
    • Isla Mujeres National Airport - 10.79 mi

    Museums

      Art Galleries Show all on map »
      • Mayan Museum - 1.26 mi
      • Cancun Underwater Museum - 8.54 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 5.03 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 6.25 mi
      • ADO International Bus Station - 37.91 mi
      • Playa del Carmen Maritime Terminal - 38.03 mi
      • Calica Cruise Terminal - 42.62 mi

    Other attractions

      Famous Streets Show all on map »
      • Cancun Hotel Zone - 0.51 mi
      • 5th Avenue - 36.39 mi
      Shopping Center Show all on map »
      • La Isla Shopping Mall - 1.37 mi
      • Plaza las Americas Cancun Mall - 8.16 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Tecnologic Stadium - 5.23 mi
      • Toro Valenzuela Stadium - 7.23 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 5.40 mi
      National Parks Show all on map »
      • Kabah park - 5.74 mi
      • National park El Garrafon - 8.41 mi
      Historical Buildings Show all on map »
      • Cancun Government Palace - 6.03 mi
      • Moon Palace - 8.40 mi
      • Church of Guadalupe - 36.14 mi
      • Adventure Spa Palace - 49.45 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 37.96 mi
      • Kantenah Bay - 55.50 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 39.37 mi
      Other Show all on map »
      • El Rey mayan ruins - 2.22 mi
      • Plaza Las Americas - 5.17 mi
      • Cancun Bullfight ring - 5.26 mi
      • Plaza Nichupte - 5.29 mi
      • show time - 5.31 mi
      • Wet 'n Wild Cancun - 5.51 mi
      • Ceviche's Fountain - 5.80 mi
      • Cancun Culture Center - 5.90 mi
      • La Gran Plaza Cancun - 6.35 mi
      • Mercado 28 - 6.38 mi
      • Gran Puerto Cancun - 6.85 mi
      • Puerto Juarez - 7.06 mi
      • El Meco mayan ruins - 8.56 mi
      • Dolphin Discovery Isla Mujeres - 10.04 mi
      • 28 de Julio Square - 37.62 mi

Sandos Cancun Luxury Experience Resort - All Inclusive

Boulevard Kukulkan Km 14, Cancún, Quintana Roo, 77500, Mexico