Royal Solaris Cancun - All Inclusive
Blvd. Kukulcan Km. 20.5. Lote. 64 2a Etapa. Seccion A Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
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Room
Room
Address
Blvd. Kukulcan Km. 20.5. Lote. 64 2a Etapa. Seccion A Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Children's playground
- Water park
- On-site parking
- mini bar
- kids club
- outdoor pool
- Poolside bar
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- All Inclusive
- Closet
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- Shops on site
- Kids' pool
- Linens
- Mirror
- Smoke alarms
- First aid kit available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Staff trained in safety protocol
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Air conditioning in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Cancun Intl Airport - 5.96 mi
- Isla Mujeres - 13.78 mi
- Isla Mujeres National Airport - 13.78 mi
Museums
- Mayan Museum - 1.76 mi
- Cancun Underwater Museum - 11.53 mi
Click here to leave your opinion >>
Laura (Family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
I like that they have security all day including in the gate entry of hotel. They have 24 hour front desk. They offer food all day and late night room service in case you need it. Liked the different pools, jacuzzi, beach sitting area and kids pools with indoor play area. Liked that the room was clean. From the restaurants we liked the breakfast, pizza, and the dinner Talapa restaurant near the pool was delicious!
The resort is needing some renovation. Elevator looks old and needs to be updated and the room restroom needs to be renovated to better faucet and showers. The Marco Polo restaurant wasn’t that good. It needs more seasoning on the food. The pool restaurant that offers hot dogs and burgers was not good at all. I didn’t like that you need to provide your towel card to get a towel and when you return your towel you get your towel card back. It’s one more thing to carry with you. I find it unnecessary.
Georgia (Family with young children)
stayed in April, 2026
Guest Score 5 out of 10
Fair
As a black person, I don't think they care kindly for blacks.
I don't think they like black people
Townsend (Family with young children)
stayed in April, 2026
Guest Score 7 out of 10
Good
I loved the location and felt very safe at the resort. The staff was helpful, the rooms were clean, and the kids’ splash area was actually the reason we chose to stay at this hotel. Everyone was friendly and welcoming, and it really felt like family. We became members of Club Solaris and had a great time — we definitely want to come back.
We found the food at Marco Polo and Tavo Sushi to be below our expectations. As frequent travelers and restaurant owners, we felt the overall restaurant food lacked the quality and flavor we were hoping for. That said, Rosemary offered a very nice breakfast, and the buffet was acceptable. The pool bar drinks were somewhat artificial and watered down, but the Premier Bar served much better adult beverages and is worth recommending.
Keila (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
All inclusive breakfast was great. A lot of options.
Fernando (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The property was very clean, and the staff was excellent
The rooms were a bit outdated
Brittni (Couple)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The staff was friendly,
The rooms were nice and the resort was very clean.
Very nice spa
The food was not good to us. We liked breakfast but that was it.
catia (Family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Very clean, and staff friendly.
Pizza and burgers by the pool were great.
Nightly shows were amazing, my kids loved it!
We felt safe :)
Food options could be improved. More umbrellas please
Vlatko (Family with young children)
stayed in February, 2026
Guest Score 5 out of 10
Fair
The Location
Evem though the sea view was stunning, The windows were locked in our room, with no balcony. So 0 fresh air
Heidi (Couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Location on the beach.
My package was not fulfilled. I never received the sparkling champagne, robe or slippers. Food teams ran out daily. Plastic cups ran out daily for the fountain drinks. There is a huge lack of bottled water. Also the evening entertainment show was to short and repetitive. The same dance team performed every night with only a change in costumes and music.
Kathrina (Family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
The hotel is well maintained and clean. The rooms are nice and comfortable. It’s really kid friendly.
The food was just ok for the most part! It wasn’t bad, but the buffet is repetitive and the à la carte restaurant are average. The drinks were overall not great.. very sugary, very little alcohol… and the tequila wasn’t really good. Coffees were also not great.
Martin (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
A nice all inclusive, I went because friends of mine were there with their kids. For them it was great, great entertainment and a cool pool party. I liked the food, and had a great time.
jennifer (Family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Our room was upgraded to a balcony - that was great.
the food and the drinks
Erin (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Buffet breakfast was nice, lots of variety
It was very chaotic ? not the hotel’s fault but the guests were all over the place. People would just reach in front of you or put their dirty wrappers & things on any table which I found really strange
Aditi (Solo Traveler)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
I liked the hospitality of some of the employees working there.
The place was clean.
Decent food options.
The rooms were making a very weird noise. It was a very sharp sound. I complained but it was not fixed. Then got a change of room and the new room had the same noise. It was very annoying. Also the supervisor was rude to talk to.
Patricia (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything was great!!
They didn't give me the king size bed I requested but our stay was great anyway
Sanna (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
It was modern
No daily night shows so it was a little boring and had to chase down waiters for drinks or service
Megan (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Clean pool area, close to the airport
Room was pretty dated, vent was falling out of ceiling and old facilities. Food was just ok.
Arushi (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location and the fact that it’s all inclusive
Several discrepancies in what their staff would communicate! Their restaurants would be empty and they’ll say there’s no reservations left anymore. They denied giving coffee to my sister 3-4 times saying they don’t have any! No vegetarian option in their gala dinner on New Year’s Eve at their Mexican restaurant, all drinks were diluted. Delivered only half of what we ordered in room service and never came back .They denied giving us a menu of drinks saying there is none and someone else in front of us was given one! So overall it all depended on whether you got lucky to have a nice server else they were definitely not professional!
Karas (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The French restaurant was excellent.
• Room cleaning service was consistently very good.
• Kids’ pool was too cold to use comfortably.
• Layout felt overcrowded, with excessive stairs; ramps were not practical.
• Snack bar and buffet frequently required repeated requests for basic items.
• Reusable plastic cups appeared to be rinsed with water only before reuse, raising hygiene concerns.
• Buffet staff handled food directly without gloves, and some appeared undertrained.
• Overall, the experience did not meet expectations and I would not return.
Sunell-Mare (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Cleanliness, great view, good location and definitely good on the eye
Everything was great
Thank you for your information!
Area information
- Cancun Intl Airport - 5.96 mi
- Isla Mujeres - 13.78 mi
- Isla Mujeres National Airport - 13.78 mi
- Mayan Museum - 1.76 mi
- Cancun Underwater Museum - 11.53 mi
- AMERIMED Hospital Cancun - 7.05 mi
- Cancun Bus Station - 8.41 mi
- ADO International Bus Station - 35.02 mi
- Playa del Carmen Maritime Terminal - 35.14 mi
- Calica Cruise Terminal - 39.75 mi
- Cancun Hotel Zone - 2.59 mi
- 5th Avenue - 33.49 mi
- Universidad Anahuac Cancun - 4.07 mi
- La Isla Shopping Mall - 4.37 mi
- Plaza las Americas Cancun Mall - 10.13 mi
- Moon Palace - 5.54 mi
- Cancun Government Palace - 8.19 mi
- Church of Guadalupe - 33.25 mi
- Adventure Spa Palace - 46.62 mi
- Tecnologic Stadium - 6.89 mi
- Toro Valenzuela Stadium - 9.29 mi
- Kabah park - 7.43 mi
- National park El Garrafon - 11.40 mi
- Disabled-friendly beach - 35.07 mi
- Kantenah Bay - 52.69 mi
- Mahi Golf Course - 36.49 mi
- El Rey mayan ruins - 0.80 mi
- Wet 'n Wild Cancun - 2.73 mi
- show time - 7.03 mi
- Plaza Nichupte - 7.07 mi
- Plaza Las Americas - 7.19 mi
- Cancun Bullfight ring - 7.37 mi
- La Gran Plaza Cancun - 7.72 mi
- Cancun Culture Center - 7.81 mi
- Ceviche's Fountain - 7.91 mi
- Mercado 28 - 8.39 mi
- Gran Puerto Cancun - 9.40 mi
- Puerto Juarez - 9.50 mi
- El Meco mayan ruins - 11.23 mi
- Dolphin Discovery Isla Mujeres - 13.02 mi
- 28 de Julio Square - 34.73 mi
- Xcacel-Xcacelito - 61.58 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
Hospitals Show all on map »
Transport
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Famous Streets Show all on map »
Colleges and Universities Show all on map »
Shopping Center Show all on map »
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National Parks Show all on map »
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Royal Solaris Cancun - All Inclusive
Blvd. Kukulcan Km. 20.5. Lote. 64 2a Etapa. Seccion A Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico