Park Royal Beach Cancun - All Inclusive
Blvd. Kukulcan Km. 12.5 Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Blvd. Kukulcan Km. 12.5 Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Garden
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Children's playground
- Fishing
- Table tennis
- Karaoke
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- All Inclusive
- Closet
- Daily Housekeeping
- English
- Portuguese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- yoga room
- Shops on site
- Pool with view
- Kids' pool
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Ticket services
- Contactless check-in/out
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Air conditioning in public area
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)





























Click here to leave your opinion >>
Elizabeth (family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Dulce (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
We always enjoy staying here in Park Royal! What we enjoyed the most in our stay was the entertainment crew and all the activities they added since our last stay here. The food is always very good here compared to other hotels we have stayed in. If you have kids , the kids club is very good here and safe. Also all alcoholic drinks are done amazing here. Thank you to all the staff and see you soon!
The only thing we didn’t like was two of their restaurants were closed in our visit due to remodeling. The two restaurants open didn’t have much variety to choose from. The floor is very slippery due to the humidity and people coming out from the pool.
Mauricio (group)
stayed in June, 2026
Guest Score 7 out of 10
Good
La ubicación y el calidad precio
Nakevia (group)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The resort was beautiful and clean the staff was nice
No problems
Kendra (Family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
My room was exceptionally.
Beds were hard and food was okay.
Kendra (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
My room was exceptionally.
Beds were hard and food was okay.
Alice (Solo Traveler)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Only liked the beach and the location. The hotel itself was horrible, they were under construction and no one notified me of that, had they i could rescheduled my stay
This place is supposed to be handicap accessible but during my stay I guess its their off season therefore the hotel was under construction and handicap access was closed so made it hard to get around and enjoy the hotel. The service was terrible, all the workers look so unhappy working there. When our room were cleaned they did not replace coffee or beers in the mini fridge. Also you get 2 blue bottles to refill with water, we never got our til day 3 and we asked many times. Only 1 restaurant and the buffet was open in my entire stay. We didnt get to try any of their other nice restaurants due to them also being closed and under construction. Had we known that the hotel was going to be under construction we could of made other arrangements. But Booking.com nor the hotel its self let us know of this inconvenience. Especially with us having 3 handicap guest with us. We didn't get to relax and enjoy because it was so loud with all the work being done. We were at the adult pool only to hear loud drilling sounds from all the work being done. I would never ever to go back to this hotel. Very disappointed and sad we had used our hard earned money for this type of an all inclusive hotel . Also the pools were so dirty with hair and junk floating, very gross. We spent most our time at beach, except for my aunts and uncle were are handicap and couldn't go to the beach area.
Alice (solo traveller)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Only liked the beach and the location. The hotel itself was horrible, they were under construction and no one notified me of that, had they i could rescheduled my stay
This place is supposed to be handicap accessible but during my stay I guess its their off season therefore the hotel was under construction and handicap access was closed so made it hard to get around and enjoy the hotel. The service was terrible, all the workers look so unhappy working there. When our room were cleaned they did not replace coffee or beers in the mini fridge. Also you get 2 blue bottles to refill with water, we never got our til day 3 and we asked many times. Only 1 restaurant and the buffet was open in my entire stay. We didnt get to try any of their other nice restaurants due to them also being closed and under construction. Had we known that the hotel was going to be under construction we could of made other arrangements. But Booking.com nor the hotel its self let us know of this inconvenience. Especially with us having 3 handicap guest with us. We didn't get to relax and enjoy because it was so loud with all the work being done. We were at the adult pool only to hear loud drilling sounds from all the work being done. I would never ever to go back to this hotel. Very disappointed and sad we had used our hard earned money for this type of an all inclusive hotel . Also the pools were so dirty with hair and junk floating, very gross. We spent most our time at beach, except for my aunts and uncle were are handicap and couldn't go to the beach area.
Anonymous (Family with young children)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
Staff was nice
All this remodeling going on no heads up that restaurants are closed due to it 2 of the 4 were closed
Armando (Couple)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Nothing what a reep off
Liars charged me $1200 for a room that wasnt even all that and ac dont work right
Armando (young couple)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Nothing what a reep off
Liars charged me $1200 for a room that wasnt even all that and ac dont work right
Antonio (solo traveller)
stayed in May, 2026
Guest Score 3 out of 10
Poor
Location
Buffet
Rude staff
Dirty
Facilities in bad shape
Angelina (family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Jiwa (family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Valeria (group)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Herrera (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
This was a fantastic place to stay. Staff are so kind and accommodating. My daughter left her brand new iPad and we had to return 2 days later to retrieve it. Thank goodness it was found by an honest employee. Absolutely recommend this resort.
I loved it all!+
Herrera (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
This was a fantastic place to stay. Staff are so kind and accommodating. My daughter left her brand new iPad and we had to return 2 days later to retrieve it. Thank goodness it was found by an honest employee. Absolutely recommend this resort.
I loved it all!+
Ange (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This is our second year at PRB and we love it. The facility is always clean, the staff is always welcoming, the food is good.
The beds are very uncomfortable; this was the same issue we had last year, the only issue. Another small issue that we had was there were 5 of us and we got 4 bath towels each day. We didn’t get enough wash cloths and soap/shampoo/conditioner needed to be refilled. All of these issues were rectified with a phone call.
Ange (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This is our second year at PRB and we love it. The facility is always clean, the staff is always welcoming, the food is good.
The beds are very uncomfortable; this was the same issue we had last year, the only issue. Another small issue that we had was there were 5 of us and we got 4 bath towels each day. We didn’t get enough wash cloths and soap/shampoo/conditioner needed to be refilled. All of these issues were rectified with a phone call.
Diana (Family with young children)
stayed in February, 2026
Guest Score 2 out of 10
Poor
The beach was beautiful.
There are significant safety and maintenance issues throughout the property
Thank you for your information!
Area information
- Cancun Intl Airport - 8.81 mi
- Isla Mujeres - 9.34 mi
- Isla Mujeres National Airport - 9.34 mi
- Mayan Museum - 2.74 mi
- Cancun Underwater Museum - 7.05 mi
- AMERIMED Hospital Cancun - 4.59 mi
- Cancun Bus Station - 5.59 mi
- ADO International Bus Station - 39.38 mi
- Playa del Carmen Maritime Terminal - 39.49 mi
- Calica Cruise Terminal - 44.08 mi
- La Isla Shopping Mall - 959 f
- Plaza las Americas Cancun Mall - 7.56 mi
- Cancun Hotel Zone - 1.91 mi
- 5th Avenue - 37.85 mi
- Tecnologic Stadium - 5.02 mi
- Toro Valenzuela Stadium - 6.60 mi
- Cancun Government Palace - 5.39 mi
- Moon Palace - 9.87 mi
- Church of Guadalupe - 37.60 mi
- Adventure Spa Palace - 50.89 mi
- Kabah park - 5.47 mi
- National park El Garrafon - 6.92 mi
- Universidad Anahuac Cancun - 6.56 mi
- Disabled-friendly beach - 39.43 mi
- Kantenah Bay - 56.93 mi
- Mahi Golf Course - 40.83 mi
- El Rey mayan ruins - 3.70 mi
- Plaza Las Americas - 4.71 mi
- Cancun Bullfight ring - 4.72 mi
- Plaza Nichupte - 4.99 mi
- show time - 5.06 mi
- Ceviche's Fountain - 5.22 mi
- Cancun Culture Center - 5.47 mi
- Mercado 28 - 5.84 mi
- Gran Puerto Cancun - 5.84 mi
- Puerto Juarez - 6.15 mi
- La Gran Plaza Cancun - 6.25 mi
- Wet 'n Wild Cancun - 6.97 mi
- El Meco mayan ruins - 7.42 mi
- Dolphin Discovery Isla Mujeres - 8.58 mi
- 28 de Julio Square - 39.08 mi
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Park Royal Beach Cancun - All Inclusive
Blvd. Kukulcan Km. 12.5 Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico