Oasis Palm - All Inclusive
Boulevard Kukulkan Km 4.5, Cancún, Quintana Roo, 77500, Mexico
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Boulevard Kukulkan Km 4.5, Cancún, Quintana Roo, 77500, Mexico
Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 656 feet of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity program. Numerous bars, restaurants and shopping centers can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings. Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel. License Number(s): 1230050453

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Parking
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Water sports
  • Children's playground
  • Water park
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Private Beach
  • Radio
  • Restaurant(s)
  • All Inclusive
  • Daily Housekeeping
  • English
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Kids' pool
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Window
  • Desk/workspace available
  • Cleaning products available
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
the environment, too crowded, it seem cheaper, not the quality of the environment that I was expecting.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The food was amazing! Clean and nice pools
The bathroom floor was every time wet because the design of the shower
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The food was amazing! Clean and nice pools
The bathroom floor was every time wet because the design of the shower
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
stayed in April, 2026
Guest Score 7 out of 10
Good
Great location - within 20 minute walk of departure dock for isle mujeres and 1 minute walk to bus stop for getting to bars in the evening. Great beach space with well maintained pools and other outdoor areas.
Limited number of deck chairs available so difficult to secure comfy seats on the beach and around pool areas if you’re late to go outside and fairly repetitive menu at one of the restaurants
stayed in April, 2026
Guest Score 5 out of 10
Fair
I just liked the location, it’s very convenient since it’s located in the Hotel area in Cancun and in general the food was ok.
The property is old, you can noticed when you look to the rooms. No small fridge in the room (something normal in resorts), frequently they couldn’t handle the amount of people and you’ll need to do a line for breakfast, dinner, etc and in general the personnel is not that friendly, most of the time I have to make a self service for beverages because nobody will take care of my table. Also, the washrooms didn’t look neat… there’s a lot of negative things I could related but I just mentioned the main ones.
stayed in April, 2026
Guest Score 5 out of 10
Fair
I just liked the location, it’s very convenient since it’s located in the Hotel area in Cancun and in general the food was ok.
The property is old, you can noticed when you look to the rooms. No small fridge in the room (something normal in resorts), frequently they couldn’t handle the amount of people and you’ll need to do a line for breakfast, dinner, etc and in general the personnel is not that friendly, most of the time I have to make a self service for beverages because nobody will take care of my table. Also, the washrooms didn’t look neat… there’s a lot of negative things I could related but I just mentioned the main ones.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great hotel! Lovely beach!
The room was slightly outdated and the tv didn’t work!
stayed in March, 2026
Guest Score 2 out of 10
Poor
The pool, the mariachis, and park for kids.
Tha hotel was very poor cleaning all the restrooms dirty.
stayed in March, 2026
Guest Score 7 out of 10
Good
stayed in March, 2026
Guest Score 2 out of 10
Poor
The pool, the mariachis, and park for kids.
Tha hotel was very poor cleaning all the restrooms dirty.
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
Beach was great, they tried to clean up seaweed and many of the guests were helping with raking too. Wifi worked fine, many of the staff were friendly. The food at MakiTaco and Los Agaves were really good too.
buffets were poor quality food, many of us got a bit sick. And the shows did not have enough room for us to watch them. Filled to capacity and no room available to even stand and watch
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
Beach was great, they tried to clean up seaweed and many of the guests were helping with raking too. Wifi worked fine, many of the staff were friendly. The food at MakiTaco and Los Agaves were really good too.
buffets were poor quality food, many of us got a bit sick. And the shows did not have enough room for us to watch them. Filled to capacity and no room available to even stand and watch
stayed in March, 2026
Guest Score 8 out of 10
Very Good
stayed in March, 2026
Guest Score 7 out of 10
Good
Location
Room
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The location
Most of the personal is not nice, I think they need training. The hotel wasn’t clean. Small beach for too many people. No much food options.
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The location
Most of the personal is not nice, I think they need training. The hotel wasn’t clean. Small beach for too many people. No much food options.
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Nothing
Everything! Would not recommend. Food was awful, food choice was awful. Absolutely no options for vegans. Vegetarians would struggle to find a decent meal. The entire stay we were unsuccessful at getting a booking for any restaurant so had to have the buffet every meal which just had the same food. Had to queue for buffet entrance. Staff in coffee shop were rude. Smells of sewage on the beach. Says I get a coffee machine in the room but no coffee machine and they hounded me for proof. Very crowded. Beach sand was rock hard. Most of the sun beds are broken. Music until 1am No view at all from the balcony just a wall. 5 nights was more than enough.
stayed in January, 2026
Guest Score 2 out of 10
Poor
Nothing
Everything was Awful
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Area information

    Airports Show all on map »

    • Isla Mujeres - 7.56 mi
    • Isla Mujeres National Airport - 7.57 mi
    • Cancun Intl Airport - 9.25 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 2.60 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 3.22 mi
      • ADO International Bus Station - 40.60 mi
      • Playa del Carmen Maritime Terminal - 40.72 mi
      • Calica Cruise Terminal - 45.24 mi

    Museums

      Art Galleries Show all on map »
      • Mayan Museum - 4.72 mi
      • Cancun Underwater Museum - 5.88 mi

    Other attractions

      Shopping Center Show all on map »
      • La Isla Shopping Mall - 2.54 mi
      • Plaza las Americas Cancun Mall - 5.16 mi
      Historical Buildings Show all on map »
      • Cancun Government Palace - 3.04 mi
      • Moon Palace - 11.32 mi
      • Church of Guadalupe - 38.82 mi
      • Adventure Spa Palace - 51.94 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Tecnologic Stadium - 3.35 mi
      • Toro Valenzuela Stadium - 4.21 mi
      National Parks Show all on map »
      • Kabah park - 3.61 mi
      • National park El Garrafon - 5.78 mi
      Famous Streets Show all on map »
      • Cancun Hotel Zone - 4.17 mi
      • 5th Avenue - 39.08 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 7.14 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 40.66 mi
      • Kantenah Bay - 57.94 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 42.01 mi
      Other Show all on map »
      • Cancun Bullfight ring - 2.57 mi
      • Plaza Las Americas - 2.67 mi
      • Ceviche's Fountain - 2.95 mi
      • Plaza Nichupte - 3.16 mi
      • Gran Puerto Cancun - 3.26 mi
      • show time - 3.30 mi
      • Cancun Culture Center - 3.37 mi
      • Mercado 28 - 3.57 mi
      • Puerto Juarez - 3.58 mi
      • La Gran Plaza Cancun - 4.56 mi
      • El Meco mayan ruins - 4.91 mi
      • El Rey mayan ruins - 5.64 mi
      • Dolphin Discovery Isla Mujeres - 6.83 mi
      • Wet 'n Wild Cancun - 8.50 mi
      • 28 de Julio Square - 40.30 mi

Oasis Palm - All Inclusive

Boulevard Kukulkan Km 4.5, Cancún, Quintana Roo, 77500, Mexico