Nizuc Resort & Spa
Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- Refrigerator
- Children's playground
- fan
- Fishing
- Table tennis
- Diving
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- yoga room
- Shops on site
- Electric vehicle charging station
- Pool with view
- Light therapy
- Kids' pool
- Exterior Corridor
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Food delivery
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Window
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Dalal (Couple)
stayed in May, 2026
Guest Score 3 out of 10
Poor
The property was nice and very aesthic. I loved how it looked
There was construction happening the entire time of my staff. It was awful. Extremely loud. The hotel never disclosed this before booking. Ruined the entire weekend. I would not recommend coming back just based off that
Pedro (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything was great we will definitely come back. We went to relax and we got that overall. I would recommend coming here.
Everything was great nothing to put here.
vesna (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The property itself is truly beautiful, in line with the environment, and so are the surroundings of mangroves and lush tropical vegetation.
The food at all the restaurants is exceptional - but mind you - so are the prices.
The staff are absolutely wonderful - polite, friendly, efficient, and knowledgeable. They will go out of their way to help with whatever needs or issues you may have. I have to single out two names, The Chief Concierge Rodrigo, and the lovely Fernanda. Excellence is not a good enough word to describe either of them - their professionalism and care exceed the limits of the word.
The beach is, sadly, not an asset to the property. The water is very dark and uninviting due to a large amount of seagrass on the bottom. Seaweed is also present.
In addition to this, there’s a lot of construction right next to the Nizuc - a huge Ritz Carlton is being built there and they are known for extremely poor environmental practices. Not a good neighbour for the Nizuc.
Gabriel (Family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Kids club was amazing, my kids had a wonderful time!
We had a few issues in our room, leaking from the ceiling and water running on ceiling. Was promptly fixed but a bit disappointing
Maria (Family with young children)
stayed in April, 2026
Guest Score 7 out of 10
Good
The hotel
I don’t like the beach, didn’t like at all the staff, no place to lay down on the beach and on the pool
Neeraj (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Very well kept and tastefully done
The bathrooms could be improved; could use better ventilation
Yuan (Group Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The Spa is another level vs those I had before! Must try! Breakfast options are good. Every staff is amazing, friendly, polite and happy to help.
The restaurants, even though this hotel is not all-inclusive, are good but not at an amazing level.
Artsiom R. (Family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Great location and good quality amenities. Attentive and considerable staff
The restaurants wouldn't charge my room and insisted that I pay on the spot. They also didn't automatically include the discount I had in my package. This is a minor thing but it was enough for me to decide to dine out for the most part of my stay and it left an aftertaste
Laura (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Nizuc is the best resort in Cancun. Ultimate luxury. We had a penthouse with 2 balconies including a huge private patio and private pool and it was divine. They heated up our private pool each night and it felt warm like a bath for us. The staff was amazing and kind, our butler Javier went above and beyond to make our stay perfect- including special errands for us. Housekeeping comes twice a day. They have 4 restaurants which are all delicious. This is the perfect date spot or would also be good for a chill girls trip. The resort is huge with multiple pools (2 that allows kids and 1 that is adults only). There were always pool chairs or cabanas available. Nizuc made for the perfect vacation.
Nothing it was perfect!
Bryan (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
My fave property in Cancun. Love the aesthetics. Architecture. Luxury feel of the whole property.
Don’t love that they give you free water in your room at the gym, and then get to pool and then charge $10 for same water they gave you free everywhere else
Thomas (Family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
Close to the airport, staff anticipate your every need! And the whole resort has a peaceful, relaxing vibe.
Everything is an upsell and is expensive, expect USA resort prices not Mexico.
Nahman (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Excellent place definitely we will back again!!!
Blair (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything
Eliza (Family with young children)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Beautiful, most of the staff were extremely kind
Not family friendly, extremely limited food option
Chrystal (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The property is well kept and well designed! You feel like you are in a Cancun oasis here! Absolutely stunning. We had the best and most helpful team from the time we were picked up, checked in and dropped back off to the hotel. Since this not all inclusive, there are items you have to request like transportation but once you do, it’s A+! They work hard to accommodate everything you need! Even room service was a five star experience!
Loved everything.
gennady (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great
Everything
Jose (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Room was amazing, spa was top and staff extremely friendly
Pool inside room a bit to cold
Brooke (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
I like that this is a midsize hotel among monsters in Cancun. It’s close to the airport and feels luxurious.
I wish there were more dining options within the Mexican or Spanish food realm. I also came with my kids and there weren’t many options for dinner there either.
Klaif (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The fruit was amazingly tasty and the huevos something or other on the menu was sooooo good
Not a single hand rail in the entire resort. I have balance issues so it was difficult to get around. About impossible to get in and out of pools. Complete strangers were helping me, so very kind.
Le (Family with young children)
stayed in November, 2025
Guest Score 7 out of 10
Good
I like the big and tall ceilings. Welcome drink at check-in.
Very clean: room service twice a day.
Friendly And helpful staffs
Warm pools
Kids club is like a day care for your child while you get a spa or do your own things.
Free paddle boarding.
It’s far away from everything.
Non-Inclusive.
Foods are expensive. $200+ for a family of 4.
Beach is not as green but the wave is not as strong.
Have to use the golf cart to get to the pool and restaurant.
Near the river so mosquitoes are a lot.
Thank you for your information!
Area information
- Cancun Intl Airport - 5.52 mi
- Isla Mujeres - 14.91 mi
- Isla Mujeres National Airport - 14.91 mi
- Cozumel Intl Airport - 37.27 mi
- Mayan Museum - 2.90 mi
- Cancun Underwater Museum - 12.68 mi
- AMERIMED Hospital Cancun - 7.93 mi
- Cancun Bus Station - 9.30 mi
- ADO International Bus Station - 33.90 mi
- Playa del Carmen Maritime Terminal - 34.01 mi
- Calica Cruise Terminal - 38.63 mi
- Cancun Hotel Zone - 3.74 mi
- 5th Avenue - 32.37 mi
- Universidad Anahuac Cancun - 3.96 mi
- Moon Palace - 4.46 mi
- Cancun Government Palace - 9.09 mi
- Church of Guadalupe - 32.13 mi
- Adventure Spa Palace - 45.52 mi
- La Isla Shopping Mall - 5.52 mi
- Plaza las Americas Cancun Mall - 10.95 mi
- Tecnologic Stadium - 7.68 mi
- Toro Valenzuela Stadium - 10.14 mi
- Kabah park - 8.21 mi
- National park El Garrafon - 12.55 mi
- Disabled-friendly beach - 33.94 mi
- Kantenah Bay - 51.58 mi
- Mahi Golf Course - 35.37 mi
- Wet 'n Wild Cancun - 1.79 mi
- El Rey mayan ruins - 1.93 mi
- show time - 7.83 mi
- Plaza Nichupte - 7.89 mi
- Plaza Las Americas - 8.06 mi
- Cancun Bullfight ring - 8.26 mi
- La Gran Plaza Cancun - 8.39 mi
- Cancun Culture Center - 8.64 mi
- Ceviche's Fountain - 8.79 mi
- Mercado 28 - 9.23 mi
- Gran Puerto Cancun - 10.39 mi
- Puerto Juarez - 10.46 mi
- El Meco mayan ruins - 12.24 mi
- Dolphin Discovery Isla Mujeres - 14.15 mi
- 28 de Julio Square - 33.61 mi
- Xcacel-Xcacelito - 60.47 mi
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Nizuc Resort & Spa
Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, Quintana Roo, 77500, Mexico