Mayafair Design Hotel
Kukulcan Boulevard Km 8.5 Hotel Zone, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Kukulcan Boulevard Km 8.5 Hotel Zone, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Pets Allowed
- Room Service
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Billiards
- Packed lunches
- Fax/photocopying
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Outdoor furniture
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Food delivery
- Electronic room key
- Daily disinfection
- Luggage storage & lockers
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Pets allowed (charges may apply)
- Takeout dining services available
- Airport shuttle (charges may apply)
Airports Show all on map »
- Isla Mujeres - 7.48 mi
- Isla Mujeres National Airport - 7.48 mi
- Cancun Intl Airport - 10.43 mi
Museums
- Mayan Museum - 4.66 mi
- Cancun Underwater Museum - 5.13 mi
Click here to leave your opinion >>
Bird (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
It was nice and quiet every night of the week
I loved the bathtub in the room
Bed was very comfortable.
Remote control for the air conditioner was very much appreciated.
The tall mirror was great!
loved the light switch above the bed
The bathtub was not cleaned.
The body wash and shampoo dispensers were not refilled when empty
There were no small face cloths in room possibly whole hotel
My room was not cleaned on Friday and ran out of toilet paper and tissue
Transportation from airport to hotel would have been very helpful because I was did not know Spanish or understand the currency I was taken advantage of and over paid however from the hotel, the young lady helped me get a taxi. She told me how much the taxi would cost which was 28.00 American dollars I let het know I only had 20 dollar bills so in front of me and the taxi driver she confirmed the price of 28 dollars and let him know I needed change. The cab driver told her would get change and she then told me. I was so appreciative of this gesture and thanked her very much. The cab driver was going to stop to get change i told him it was ok and he could have the rest for tips. He was very respectful and helpful even at airport and I was very grateful for that. Thanks again to the respectful and kind helpful Lady that worked the front desk that Sunday morning for guiding me and making me feel safe.
Carlos (Solo Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
A lot of stuff close by, stores in the property
Air conditioning was top notch
The water in the bathtub wouldn’t get hot
Andrew (Couple)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
I like that it was air-conditioning and it was close to the town.
It’s too bad that there was no hot water and the mattress was very uncomfortable, but it’s specific to each person with the mattress. it would be nice that they had live TV and I didn’t have to sign into my own Netflix and prime account..
Gleb (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Good wifi and table for work on computer
Weezorak (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Nothing
I had a very disappointing experience at this property. Upon checking in, I immediately noticed a bloodstain on the bedsheets, which was unacceptable. There was no hot water during my entire stay, and the pillows were old and extremely uncomfortable. The hallway lights outside my room stayed on all night, making it nearly impossible to sleep.
The toilet would not flush properly, and the air conditioning was inconsistent—either too cold or too warm, with no comfortable middle setting.
I originally booked a nine-night stay but was forced to check out after just three days due to the numerous issues. To make matters worse, the manager promised to process my refund via bank transfer. Despite following up daily, I have received no response.
Very disappointing experience overall. I would not recommend staying here.
Joris (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Kind staff
Old hotel, no hot water we told them but no one fixed it up.
Helen (Group Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
I like the look and the ambiance
Not enough places to eat really close you’ll have to walk a few kilometers
Carlton (Solo Traveler)
stayed in January, 2026
Guest Score 3 out of 10
Poor
The staff was friendly and it was by some shops
The building had a lot of wear and tear, it was very dirty. The towels were all clean. It just wasn’t clean in my opinion. But you get what you pay for.
Mary (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
It was very unique and artistic and offered a lot of amenities for an amazing price
It had a strong mold smell
Teneisha (Couple)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Location
My hotel room was flooded from toilet water, there were a group of young guys playing pool all night by my hotel room door. The room was extremely cold. The bed sheets were dirty. I had no soap or face towels. The building is also leaking water from the ceilings. Staff had me wait in the hallway while they were booking more Mexican customers that live in Cancun my experience was horrible.
Mohamed (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The value for your money is great. Not too cheap not too expensive. The rooms are so big . The breakfast is americano Expresso u and eggs beautiful.
It's close to the hotel zone . Friendly staff. Good money value with breakfast .
Gopal (Group Traveler)
stayed in August, 2025
Guest Score 7 out of 10
Good
Spacious room, comfy and roomy beds, decent bathroom.
Coffee maker was not available. Lot of noise from the lobby and neighboring rooms could be heard at night.
Brown (Solo Traveler)
stayed in August, 2025
Guest Score 3 out of 10
Poor
Location was nice. Not in busy area but easy to get around by bus or taxi.
Place was dirty and smelled like mildew. There were items broken in room. The toilet sits in the shower area and the toilet paper gets wet when showering so had to take off roller and remember to bring in with me when needed. The staff at front desk was less than helpful and didn’t speak English. I know I was in Mexico and they speak Spanish but you would think they would try to cater to the tourists a little. On check in they did not have 500 Passos change for me. I had to keep returning to get my change. I needed new towels and it took me finally finding a house keeper and pointing to them to get a towel.
Tedd (Solo Traveler)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
I stayed there 5 times before and it’s close to the beach
No hot water no towels mold smelling and noises
LEYDI (Couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
The location is convenient because its close to the tourist area. Workers there were nice
The hotel dont look like the pictures. Is deteriorating. The stairs some of the facilities at their rooms are asking for change. If you're planning to book the hotel just for sleeping is a good deal.
Christos (Couple)
stayed in July, 2025
Guest Score 7 out of 10
Good
Very good location. Nice parking spot, and hotel close to all night-life of Cancun.
The hotel is an old mall turned into a hotel probably. Looks weird, but rooms are spatious and nice. Spent two nights there in 2 different bookings.
Guys helped us with the luggage and stored them for a few hours after checkout.
The hotel looks old, kinda smells humidity but rooms don't smell bad. There is not fridge in all rooms. Breakfast that was in price was really poor (1.5 slices of toasted bread, 1 cup of coffee or juice, a one-portion-packet of butter and marmelade.
Donal (Group Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The rooms
Parkin area to much trash
Johann (Couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
The bed and the room were big
The bathroom didn't have a complete door and the bath didn't have hot water
James (Solo Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
John (Solo Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Price and location
A bit tired
Thank you for your information!
Area information
- Isla Mujeres - 7.48 mi
- Isla Mujeres National Airport - 7.48 mi
- Cancun Intl Airport - 10.43 mi
- Mayan Museum - 4.66 mi
- Cancun Underwater Museum - 5.13 mi
- AMERIMED Hospital Cancun - 4.67 mi
- Cancun Bus Station - 5.25 mi
- ADO International Bus Station - 41.26 mi
- Playa del Carmen Maritime Terminal - 41.38 mi
- Calica Cruise Terminal - 45.95 mi
- La Isla Shopping Mall - 2.04 mi
- Plaza las Americas Cancun Mall - 7.15 mi
- Cancun Hotel Zone - 3.82 mi
- 5th Avenue - 39.74 mi
- National park El Garrafon - 5.01 mi
- Kabah park - 5.68 mi
- Cancun Government Palace - 5.08 mi
- Moon Palace - 11.76 mi
- Church of Guadalupe - 39.49 mi
- Adventure Spa Palace - 52.75 mi
- Tecnologic Stadium - 5.37 mi
- Toro Valenzuela Stadium - 6.21 mi
- Universidad Anahuac Cancun - 8.20 mi
- Disabled-friendly beach - 41.31 mi
- Kantenah Bay - 58.78 mi
- Mahi Golf Course - 42.71 mi
- Cancun Bullfight ring - 4.65 mi
- Plaza Las Americas - 4.75 mi
- Gran Puerto Cancun - 4.89 mi
- Ceviche's Fountain - 5.02 mi
- Plaza Nichupte - 5.22 mi
- Puerto Juarez - 5.34 mi
- show time - 5.34 mi
- Cancun Culture Center - 5.45 mi
- El Rey mayan ruins - 5.62 mi
- Mercado 28 - 5.64 mi
- El Meco mayan ruins - 6.15 mi
- La Gran Plaza Cancun - 6.61 mi
- Dolphin Discovery Isla Mujeres - 6.73 mi
- Wet 'n Wild Cancun - 8.87 mi
- 28 de Julio Square - 40.97 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
Hospitals Show all on map »
Transport
Train stations Show all on map »
Other attractions
Shopping Center Show all on map »
Famous Streets Show all on map »
National Parks Show all on map »
Historical Buildings Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Colleges and Universities Show all on map »
Beaches Show all on map »
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Mayafair Design Hotel
Kukulcan Boulevard Km 8.5 Hotel Zone, Cancún, Quintana Roo, 77500, Mexico