Marriott Cancun Resort
Boulevard Kukulkan Retorno L41, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Boulevard Kukulkan Retorno L41, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Children's playground
- Karaoke
- Chapel/shrine
- Private check-in/check-out
- Water park
- On-site parking
- mini bar
- outdoor pool
- Poolside bar
- shuttle service
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- All Inclusive
- Closet
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- yoga room
- Pool with view
- Kids' pool
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Contactless check-in/out
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tour services
- TV & Movies/Shows
- Air conditioning in public area
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Galina (Family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The restaurant staff were very friendly and went back and forth. And they were able to get us an avocado and some hot milk. Surprisingly, there are no raw avocados in any of the restaurants.
The hotel offers really great room service. There’s a large selection of food, and it’s free. It actually takes less time than going down to the restaurant and wait for serving or serving yourself.
It’s not stroller or handicap-friendly. There’s a lack of elevators and convenient paths to the restaurants. Only stairs. It’s ridiculous.
A full-size crib is not actually a full-size crib. It’s a baby crib.
The hotel beach always has waves, and there are no breakwaters. We had to go to a different beach to swim safely with a child.
Donetta (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
A very large balcony overlooking the the Caribbean
Sue (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Perfect…. Adult pool loungers fill VERY fast!!
Marcio (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
This will probably be my permanent destination for all my future trips. Everything was perfect. The food variety is the best I’ve experienced out of all All-Inclusive hotels I’ve stayed . The food quality as well. You may need 10 days to taste everything that it offers. The staff is absolutely phenomenal, so well trained, polite and resourceful. Also the cleanliness. The clean all facilities all the time and it’s impeccable.
It’s right on the beach, the pools are great, the gym is great, wifi is very strong even at the beach. 11/10
The only thing is indoor entertainment for kids during the evening or on a rainy day. Some arcades could help.
shevon (Group Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Staff, breakfast and dinner.
Lunch, there is nothing much to eat. At 7 am all the seats around the pool is already reserved with guest towels. Need more entertainment in the evening.
Rotman (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
the staff was amazing! we traveled with two little kids, with food allergies, and we got the best service ever!
that there is only one pool.
Sarah (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Food, staff, convenience, location, views
Needs more activities
Laurence (Family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Very big
No place at the pool or beach . No seats
Jayni (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Overall Amazing Experience! The food was excellent, the staff was so kind & helpful - they catered to our every need. They have activities throughout the day & have amazing amenities - such a great place to take family.
Erik (Family with young children)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
The Staff and Location.
The food felt very short. Myself and family are more out than enjoy the food at the hotel. When McDonalds beats the hotel burger enough is said.
Alberto (Family with young children)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Nothing
Everything
Bad staff
Not friendly
Dirty
NOT kids friendly
doksöz (Couple)
stayed in April, 2026
Guest Score 2 out of 10
Poor
My friend and I stayed here, and it was a horrible experience from start to finish. There wasn’t even a phone in the room, so I had to call from my own phone every time, which wasn’t a huge issue, but it took forever to confirm our room number due to ongoing problems.
- I visited the front desk multiple times, but they never fixed our issue. The entire stay felt overrated and disappointing.
- I wouldn’t recommend this hotel, and I definitely won’t be coming back.
pennie (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Our room had a beautiful beach view. Beds were comfortable. Breakfast at Hana was amazing with tons of choices
Things I wish our room had; fan in the bathroom, towel hooks in bathroom, more outlets throughout the room, more mirrors. Room had a small table and only one chair.
The nightly entertainment was good but we were disappointed on Casino night several children were at the tables. I feel like this should be adult only. Also, lots of children in the hot tub swimming around and splashing. Hot tub should be a relaxing place.
Igor (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We enjoyed the stay Really nice staff!!Love it
Big problem with lounge chars you have to wake up at 6 am to try to reserve one , otherwise you dont have a place to chill . That’s very dissappinting
Lupe (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
It’s a newer facility. Well maintained. Beautiful grounds. Beachfront.
No comment
kelly (Family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The staff were the best part of the resort in my opinion. Great location.
Not enough water slides or pools. Coffee not served until 6:00; if you’re an early bird like me was disappointing. Didn’t love making reservations for dinner. If you are not on top of it you will be left with very late reservation times. Only buffet is at breakfast. Gym doesn’t open until 6:00.
Lindsey (Family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Comfy beds and nice drinks
Way too many people and not much of a view at main pool. Also the sargassum which isn’t controlable
Lindsay (Family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Modern, clean, friendly staff, great place for kids and families. The food was amazing too.
Not having a lunch and dinner buffet isn’t great. The restaurants book up very fast and there were a couple nights we couldn’t get a reservation. They need to improve their options for lunch and dinner.
MacKinnon (Group Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
breakfast was great - tacos / mexican was great / all other food was just ok
food quality for dinner
Ivan (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Service and atmosphere was amazing. Loved the options for food and the staff was amazing.
N/A
Thank you for your information!
Area information
- Cancun Intl Airport - 7.35 mi
- Isla Mujeres - 11.14 mi
- Isla Mujeres National Airport - 11.15 mi
- Mayan Museum - 0.89 mi
- Cancun Underwater Museum - 8.90 mi
- AMERIMED Hospital Cancun - 5.18 mi
- Cancun Bus Station - 6.42 mi
- ADO International Bus Station - 37.55 mi
- Playa del Carmen Maritime Terminal - 37.66 mi
- Calica Cruise Terminal - 42.26 mi
- Cancun Hotel Zone - 0.34 mi
- 5th Avenue - 36.02 mi
- La Isla Shopping Mall - 1.73 mi
- Plaza las Americas Cancun Mall - 8.32 mi
- Universidad Anahuac Cancun - 5.12 mi
- Tecnologic Stadium - 5.31 mi
- Toro Valenzuela Stadium - 7.40 mi
- Kabah park - 5.83 mi
- National park El Garrafon - 8.77 mi
- Cancun Government Palace - 6.21 mi
- Moon Palace - 8.03 mi
- Church of Guadalupe - 35.78 mi
- Adventure Spa Palace - 49.09 mi
- Disabled-friendly beach - 37.60 mi
- Kantenah Bay - 55.14 mi
- Mahi Golf Course - 39.00 mi
- El Rey mayan ruins - 1.85 mi
- Wet 'n Wild Cancun - 5.14 mi
- Plaza Las Americas - 5.31 mi
- Plaza Nichupte - 5.39 mi
- show time - 5.41 mi
- Cancun Bullfight ring - 5.42 mi
- Ceviche's Fountain - 5.97 mi
- Cancun Culture Center - 6.04 mi
- La Gran Plaza Cancun - 6.40 mi
- Mercado 28 - 6.53 mi
- Gran Puerto Cancun - 7.10 mi
- Puerto Juarez - 7.29 mi
- El Meco mayan ruins - 8.84 mi
- Dolphin Discovery Isla Mujeres - 10.39 mi
- 28 de Julio Square - 37.26 mi
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Marriott Cancun Resort
Boulevard Kukulkan Retorno L41, Cancún, Quintana Roo, 77500, Mexico