Melia Casa Maya - Cancun - All Inclusive
Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
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Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico
Experience an abundance of unparalleled facilities and features at Melia Casa Maya Cancun All Inclusive.Maintain seamless communication using the complimentary Wi-Fi at hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At Melia Casa Maya Cancun All Inclusive, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.At Melia Casa Maya Cancun All Inclusive, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Melia Casa Maya Cancun All Inclusive.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Be sure to drop by the pool at hotel at least once during your stay.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Water sports
  • Children's playground
  • Nightclub/DJ
  • Water park
  • outdoor pool
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Private Bath
  • Restaurant(s)
  • All Inclusive
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Kids' pool
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Access to health care professionals
  • Staff trained in safety protocol
  • Entertainment services
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Spa services
  • Air conditioning in public area
  • Alternative meal arrangement
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stayed in March, 2025
Guest Score 2 out of 10
Poor
At --- guests per night, this place would be perfect. But there were over --- while we were there, and the staff cannot handle that. Unfortunately, it appears they are planning on having well over --- at some point, which will be a disaster.
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
Everythig
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Room was clean, nice view
one day we had same used towels and water leak write outside our room and no water for few hours.
stayed in October, 2023
Guest Score 1 out of 10
Very Poor
Nothing, one of the building has mold in the outside, is very visible
Stuff is very rude, and the hotel is old and smells like mildew
stayed in October, 2023
Guest Score 4 out of 10
Disappointing
Resturant view , pools
Room , service , front desk
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
I loved everything
I liked everything
stayed in October, 2023
Guest Score 5 out of 10
Fair
Hotel has its private beach
It claimed as a 4 star hotel, but reality, 2 star maximum. Buffet is overpriced
stayed in September, 2023
Guest Score 3 out of 10
Poor
Location was very close to the ferry dock.
The humidity and smell of mold was not bearable for over an 8 hour stay.
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Great beach, attentive and friendly staff, great price. My room was clean,, and cleaning staff did a good job. Good air conditioning. Loved the ocean view. Loved the relaxed atmosphere of the hotel. Nice snack shop with fair prices.
Food quality in restaurant was so-so, and there were no other restaurants close by.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The location of the hotel was very good I traveled in a car and bus on my stay there the parking staff were friendly and have staff 24 hours of the day the bus stop is about a 5 min walk from the entrance of the hotel very convenient
The front desk service was a little iffy sometimes excellent other times not so good
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
The beachfront white sand so nice the only one thing I that is not good is the sea grass but understand able if was rainy season in Cancun and also the room needs renovations to make clean and tidy but overall is good staff is great ..
No overall is OK but one I should is the VISITAX lots of confusion about this government should step up if this is mandatory or not.
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Excelent recepci¿n staff friendly anda profesional. Especially front desk manager Ignacio Alvarez.
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Excellent costumer service
Prices when you bring a guess, kind of expensive for a day pass
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
The hotel was clean and staff was friendly. We got the breakfast included and that was good. Room was clean and so was the hotel. Parking lot is small. Kid friendly place. Would recommend great for the price.
Water park is not part of the cost
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
Excellent location,beautiful beach front. Great public relations!
Choices of good. Expected a greater choice of seafood.
stayed in July, 2023
Guest Score 9 out of 10
Wonderful
The beach was very clean and natural. Hopefully they keep caring about the environment.
stayed in June, 2023
Guest Score 7 out of 10
Good
The hotel has it's own beach. The R1/R2 bus stops are less than 5 minutes. 2 Pools, restaurants, shops and money exchange facilities. The view from my room was amazing. Most of the staff spoke some english. Beware: There is a $71 mxn pesos per day fee.
The room was very dated. Our first room looked like it was back in the 1970's, and it smelled like fresh paint. Note: I have to give credit to the staff, they quickly rectified the problem and we were in a new upgraded room within 15 minutes.
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
We got to our hotel about 2 hours after the 3 o'clock check in. We got bumped up to a suite with a beautiful waterfront view. We enjoyed our stay and have recommended this hotel to my friends.
All was as I expected. No complaints
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Has all the amenities needed for intergenerational family. Aqua park, pools, beach. The room had mini kitchenette -never knew how useful it was for my family's needs
stayed in April, 2023
Guest Score 7 out of 10
Good
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Area information

    Airports Show all on map »

    • Isla Mujeres - 7.43 mi
    • Isla Mujeres National Airport - 7.43 mi
    • Cancun Intl Airport - 9.42 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 2.76 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 3.33 mi
      • ADO International Bus Station - 40.75 mi
      • Playa del Carmen Maritime Terminal - 40.87 mi
      • Calica Cruise Terminal - 45.39 mi

    Museums

      Art Galleries Show all on map »
      • Mayan Museum - 4.79 mi
      • Cancun Underwater Museum - 5.71 mi

    Other attractions

      Shopping Center Show all on map »
      • La Isla Shopping Mall - 2.54 mi
      • Plaza las Americas Cancun Mall - 5.27 mi
      Historical Buildings Show all on map »
      • Cancun Government Palace - 3.16 mi
      • Moon Palace - 11.45 mi
      • Church of Guadalupe - 38.97 mi
      • Adventure Spa Palace - 52.10 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Tecnologic Stadium - 3.52 mi
      • Toro Valenzuela Stadium - 4.31 mi
      National Parks Show all on map »
      • Kabah park - 3.78 mi
      • National park El Garrafon - 5.61 mi
      Famous Streets Show all on map »
      • Cancun Hotel Zone - 4.21 mi
      • 5th Avenue - 39.23 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 7.30 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 40.80 mi
      • Kantenah Bay - 58.10 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 42.16 mi
      Other Show all on map »
      • Cancun Bullfight ring - 2.72 mi
      • Plaza Las Americas - 2.83 mi
      • Ceviche's Fountain - 3.09 mi
      • Gran Puerto Cancun - 3.28 mi
      • Plaza Nichupte - 3.33 mi
      • show time - 3.47 mi
      • Cancun Culture Center - 3.52 mi
      • Puerto Juarez - 3.63 mi
      • Mercado 28 - 3.70 mi
      • La Gran Plaza Cancun - 4.73 mi
      • El Meco mayan ruins - 4.88 mi
      • El Rey mayan ruins - 5.73 mi
      • Dolphin Discovery Isla Mujeres - 6.69 mi
      • Wet 'n Wild Cancun - 8.62 mi
      • 28 de Julio Square - 40.45 mi

Melia Casa Maya - Cancun - All Inclusive

Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancún, Quintana Roo, 77500, Mexico