Hotel Carrillos
Claveles No. 33 Y 35, Cancún, Quintana Roo, 77500, Mexico
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Claveles No. 33 Y 35, Cancún, Quintana Roo, 77500, Mexico
Hotel Carrillos Cancun has an outdoor swimming pool, garden, a restaurant and bar in Cancún. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The property is 1.2 miles from the city center and a 7-minute walk from Cancun Bus Station. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Carrillos Cancun has some rooms with city views, and the rooms are equipped with a balcony. Popular points of interest near the accommodation include Cancun Government Palace, Cristo Rey Church and Parque las Palapas. Cancún International Airport is 11 miles from the property. License Number(s): 002-025-002201-2026

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Trouser press
  • Packed lunches
  • Snack bar
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public Bath
  • Plunge pool
  • Fruits
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Visual aids Braille/Tactile signs
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great place,nice and clean
No microwave and refrigerator ?
stayed in February, 2026
Guest Score 7 out of 10
Good
Good location close to Parque Palapas, the ADO bus terminal, and lots of restaurants.
In room safe not functioning. The door chain security lock was broken.
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing to like about this hotel.
Rooms next to night club, noise till 3am. AC does not work properly. No hot water.
stayed in January, 2026
Guest Score 7 out of 10
Good
Comfortable, clean, attractive room and pool, nice staff, cool location (something different from the hotel zone) with restaurants and markets nearby, nothing fancy but good deal for the cost!
Shower water was cold
stayed in December, 2025
Guest Score 7 out of 10
Good
Good location.
No warm water
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Very nice , close to buses...
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Nice friendly place to stay
stayed in February, 2025
Guest Score 3 out of 10
Poor
It was handy to many things
The restaurant was not going, it was next to a party hostel so my room really felt the bass and it was loud, the pool was inaccessible at 6pm
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
stayed in January, 2025
Guest Score 7 out of 10
Good
Budget priced Included drinking water refills
Not very soundproof so could hear neighbours’ chatter from the bathrooms
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Friendly staff Clean Spacious Big bed
Nothing
stayed in January, 2025
Guest Score 7 out of 10
Good
Near to restaurants, ADO bus stop & not far from airport. Basic but clean & comfortable. Staff were helpful & friendly with our limited Spanish.
stayed in January, 2025
Guest Score 4 out of 10
Disappointing
Internet was OK, better than similar hotels. Free drinking water on each floor and a jug + 2 glasses in the room. Quite clean, with daily maid service.
No swimming pool, no city view, nightclub next door playing very loud music from 22 pm. to 3:30 am. No warm water in the bathroom. Better hotels nearby for same price or less.
stayed in December, 2024
Guest Score 2 out of 10
Poor
Location only
The shower was small. Always had to ask for toilet paper. Wifi doesnt work well. The fan didnt work
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
The staff were incredibly friendly and always ready to assist, making us feel right at home. The rooms were spotless, reflecting excellent attention to cleanliness. Its central location was perfect, with key attractions just a short walk away. Highly recommended!
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Hold but very comfort …
Pool was amaizing
stayed in September, 2024
Guest Score 9 out of 10
Wonderful
staff very nice, safe and clean
stayed in April, 2024
Guest Score 7 out of 10
Good
Good localisation. For the amount of the cost the quality was more or less there.
stayed in April, 2024
Guest Score 6 out of 10
Pleasant
Staff not very pleasant... You arrive late in the evening, tired, in a very dark street, off the main streets, they do not allow you to pay by credit card, you have to pay by Cash, they do not give you a receipt payment, speaks to you as if you were not a customer... There are so many hotels in Cancun at this price, you might as well choose another, this hotel should be avoided
Staff not very pleasant, No credit card system... everything in Cash..!
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Area information

    Airports Show all on map »

    • Isla Mujeres - 8.17 mi
    • Isla Mujeres National Airport - 8.17 mi
    • Cancun Intl Airport - 8.76 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 0.34 mi
      • ADO International Bus Station - 40.37 mi
      • Playa del Carmen Maritime Terminal - 40.50 mi
      • Calica Cruise Terminal - 44.90 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 1.07 mi

    Museums

      Art Galleries Show all on map »
      • Mayan Museum - 6.69 mi
      • Cancun Underwater Museum - 7.55 mi

    Other attractions

      Historical Buildings Show all on map »
      • Cancun Government Palace - 0.22 mi
      • Moon Palace - 11.93 mi
      • Church of Guadalupe - 38.59 mi
      • Adventure Spa Palace - 51.43 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Toro Valenzuela Stadium - 1.21 mi
      • Tecnologic Stadium - 1.58 mi
      National Parks Show all on map »
      • Kabah park - 1.27 mi
      • National park El Garrafon - 7.50 mi
      Shopping Center Show all on map »
      • Plaza las Americas Cancun Mall - 2.15 mi
      • La Isla Shopping Mall - 5.33 mi
      Famous Streets Show all on map »
      • Cancun Hotel Zone - 6.49 mi
      • 5th Avenue - 38.87 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 7.10 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 40.43 mi
      • Kantenah Bay - 57.35 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 41.72 mi
      Other Show all on map »
      • Ceviche's Fountain - 0.22 mi
      • Mercado 28 - 0.44 mi
      • Cancun Culture Center - 0.63 mi
      • Cancun Bullfight ring - 0.76 mi
      • Plaza Las Americas - 0.93 mi
      • Plaza Nichupte - 1.26 mi
      • show time - 1.40 mi
      • Puerto Juarez - 1.79 mi
      • Gran Puerto Cancun - 2.11 mi
      • La Gran Plaza Cancun - 2.12 mi
      • El Meco mayan ruins - 3.86 mi
      • El Rey mayan ruins - 7.41 mi
      • Dolphin Discovery Isla Mujeres - 7.56 mi
      • Wet 'n Wild Cancun - 9.41 mi
      • 28 de Julio Square - 40.07 mi

Hotel Carrillos

Claveles No. 33 Y 35, Cancún, Quintana Roo, 77500, Mexico