Panama Jack Resorts Gran Caribe Cancun - All Inclusive
Boulevard Kukulkan Km 11.5, Cancún, Quintana Roo, 77500, Mexico
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Boulevard Kukulkan Km 11.5, Cancún, Quintana Roo, 77500, Mexico
Boasting views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities, in an unrivaled location. All rooms feature large flat-screen TV with satellite programing, bathrooms with marble fixtures, and conveniences like a fully-stocked mini bar. Most units have a balcony or terrace. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides guests of all ages with fun and enjoyment. With children and teen clubs, mini golf, 5 different dining options, on-site boutiques, 2 swimming pools and daily and nightly entertainment, there is something for everyone. Guests at the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt can also enjoy a variety of recreational activities, including scuba diving, snorkeling and the hotel's on-site water park. Guests can also discover Cancun with hired bicycles and guided tours. License Number(s): 005-007-000949/2025

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Children's playground
  • Trouser press
  • Chapel/shrine
  • Packed lunches
  • Snack bar
  • Beachfront
  • Evening entertainment
  • Water park
  • On-site parking
  • kids club
  • outdoor pool
  • Poolside bar
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Sun Deck
  • All Inclusive
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Indoor play area
  • Pool with view
  • Yoga classes
  • Fitness classes
  • Kids' pool
  • Sun loungers or beach chairs
  • Movie nights
  • Themed dinner nights
  • Cooking class
  • Aerobics
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 2 out of 10
Poor
The staff were very nice people
It looks really different from the pictures and the food was terrible especially the Asian restaurant was nasty
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean and great beach
Loved it all
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Beach, close proximity to the beach
Night entertainment wasn’t much interesting
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Loved the staff services, politeness and promptness. All inclusive option
All inclusive option is for 5 restaurants.and not all are great. And not all are open for lunch or breakfast. Also we didn't get Ocean view even when we chose it ..they said ocean front is the option we needed to have chosen and not Ocean view !!!!!!
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The food options are great and everyone is so friendly and helpful. I love the candy shop. Also the coffee shop the drinks by the pool during the day are so delicious.
The property is very well maintained clean all around. I love that they came by the room every day and organized everything and did the beds every day.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Clean and close to La Isla
Azul’s food quality (not equivalent to other restaurants)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Food, beaches, staff
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The buffet restaurants
In our groups opinion, the food from the buffet restaurants were way better than the specialty (e.g.Italian, Mediterranean, Mexican) restaurants that opened up for dinner time
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Good variety of food options, both for lunch and dinner. Everything was fresh and well prepared. I wish our room had a bigger patio chairs and table. Liked the hammock! The access to beach was comfortable and we went there daily. Staff was super friendly and welcoming. We received a special care from the manger noticing we were looking for a specific brand of sunscreen and arranged for one from lost and found. It was heartwarming gesture we truly appreciated.
The waterslides on kids park were mostly closed and when opened had freezing water. Unfortunately we were not able to use them in any of the 6 days of our stay
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I don’t like anything.
Small pool , old building and horrible service .
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Old and small
You can not even order food by the pool , you need to stand up and order from the taco cart and eat standing up as well . Even if you get a cabana you are not allowed to order food . I am terrified, I’ve never seen this in any hotel .
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The views were amazing!
No hot tubs.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The beach, Restaurant and staff are perfect.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Good
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Amazing food, great service, great facilities
You need to pay extra if you want to enter the jacuzzi and sauna
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great place for kids. Kiddie water park for all ages. Free camp. Kids movie night so parents can dine alone. Plenty of chairs on beach and at pool. Food was great. Plenty for everyone. Entertainment during the day and a show every night. Bars everywhere
Had to pay to use the hot tub
stayed in January, 2026
Guest Score 7 out of 10
Good
cleanliness
The lighting in this room was terrible. It was also really annoying that some of the plugs didn't work, and there weren't enough of them in the first place.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
It was a small hotel, so it was easy to change from place to place, room, then pool, then restaurants, etc. The staff was great, really dedicated to service, wry welcoming. The food was also really good, with fresh ingredients and variety.
It is an old construction, so one of the buttons of the elevator didn’t work, the temperature at the restaurants wasn’t refreshing.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I loved everything
The pool they need more space Soo many kids in the pool me and my husband ain’t get a chance to get inside
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Area information

    Airports Show all on map »

    • Isla Mujeres - 8.64 mi
    • Isla Mujeres National Airport - 8.64 mi
    • Cancun Intl Airport - 9.48 mi

    Museums

      Art Galleries Show all on map »
      • Mayan Museum - 3.49 mi
      • Cancun Underwater Museum - 6.30 mi

    Hospitals

      Hospitals Show all on map »
      • AMERIMED Hospital Cancun - 4.63 mi

    Transport

      Train stations Show all on map »
      • Cancun Bus Station - 5.48 mi
      • ADO International Bus Station - 40.13 mi
      • Playa del Carmen Maritime Terminal - 40.25 mi
      • Calica Cruise Terminal - 44.83 mi

    Other attractions

      Shopping Center Show all on map »
      • La Isla Shopping Mall - 0.90 mi
      • Plaza las Americas Cancun Mall - 7.44 mi
      Famous Streets Show all on map »
      • Cancun Hotel Zone - 2.64 mi
      • 5th Avenue - 38.60 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Tecnologic Stadium - 5.18 mi
      • Toro Valenzuela Stadium - 6.48 mi
      Historical Buildings Show all on map »
      • Cancun Government Palace - 5.29 mi
      • Moon Palace - 10.62 mi
      • Church of Guadalupe - 38.35 mi
      • Adventure Spa Palace - 51.64 mi
      National Parks Show all on map »
      • Kabah park - 5.57 mi
      • National park El Garrafon - 6.18 mi
      Colleges and Universities Show all on map »
      • Universidad Anahuac Cancun - 7.24 mi
      Beaches Show all on map »
      • Disabled-friendly beach - 40.18 mi
      • Kantenah Bay - 57.68 mi
      Golf Courses Show all on map »
      • Mahi Golf Course - 41.58 mi
      Other Show all on map »
      • El Rey mayan ruins - 4.45 mi
      • Cancun Bullfight ring - 4.70 mi
      • Plaza Las Americas - 4.73 mi
      • Plaza Nichupte - 5.09 mi
      • Ceviche's Fountain - 5.16 mi
      • show time - 5.19 mi
      • Cancun Culture Center - 5.48 mi
      • Gran Puerto Cancun - 5.49 mi
      • Mercado 28 - 5.79 mi
      • Puerto Juarez - 5.86 mi
      • La Gran Plaza Cancun - 6.43 mi
      • El Meco mayan ruins - 6.97 mi
      • Wet 'n Wild Cancun - 7.73 mi
      • Dolphin Discovery Isla Mujeres - 7.88 mi
      • 28 de Julio Square - 39.84 mi

Panama Jack Resorts Gran Caribe Cancun - All Inclusive

Boulevard Kukulkan Km 11.5, Cancún, Quintana Roo, 77500, Mexico