Four Points By Sheraton Cancun Centro
Avenida Tulum Mz 1 - Lote 2 - Sm 12, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Avenida Tulum Mz 1 - Lote 2 - Sm 12, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- Poolside bar
- separate dining area
- seating area
- vending machine
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- French
- Portuguese
- Spanish
- Non-Smoking Rooms Available
- Pool with view
- Sofa
- Linens
- Private Entrance
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- High chair
- Dressing room
- Scale
- Grocery delivery
- Contactless check-in/out
- Food delivery
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Sleep comfort items
- Tile/marble flooring
- Walk-in shower
- Adapter
- Accessible toilet
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Fold-up bed available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Cancun Intl Airport - 7.25 mi
- Isla Mujeres - 9.42 mi
- Isla Mujeres National Airport - 9.42 mi
Museums
- Mayan Museum - 5.34 mi
- Cancun Underwater Museum - 8.40 mi
Click here to leave your opinion >>
Adrian (Couple)
stayed in May, 2026
Guest Score 3 out of 10
Poor
It has a good location, very close to Las Americas mall and restaurants. Also fairly close to the hotel zone.
We selected this hotel that is in the city because it has a beautiful pool, BUT since the 1st day we went to swim to the pool and water was dirty, all green, we reported right away and the said that next day will be claeaned, but it wasn't, we reported again for second time with no results, after 7 days of our stay we didn't see any response from them, even that we reported every day in the lobby. Bottom line, we paid for a hotel that has a pool and we couldn't use it all week and hotel Didn't care about our comments. If you select this hotel just for the pool, I don't recommend it at all, don't stay here.
Rafael (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The place was clean, and the staff was very good, people were always ready to help. The bathroom is also spacious. No complaints regarding the room.
The breakfast could be better for the price they are charging. One example is the water: there is no free mineral water, and you have to ask for a waiter to receive a glass of water, probably from the tap.
Johanna (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I liked the location
I had cockroaches in my room. I asked for a new room, but they ignored me and didn’t give me any other option except to sleep in the nasty room.
Alexandra (Family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was definitely better than I expected. All family found something to really enjoy. Rooms are simple but spotless clean. Staff was helpful. The pool was also nice. Good value for money.
A little space to hang the wet clothes would be great
Cornejo d. C. D. P. (Solo Traveler)
stayed in February, 2026
Guest Score 5 out of 10
Fair
The food was not very tasty. I had some soup and it was very bad flavor wise. It was just not spieling at all good
Romina (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything, the breakfast was delicious.
I like everything
Alexander (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
The staff was very friendly. Bed was comfy.
Not a bad place but not a 4 star hotel in my opinion. Bathroom needs an update, towels clean but old, few amenities. Breakfast okay.
Reece (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Clean and very well kept up. Pool was relaxing. Bed and room furnishings were nice and comfortable. Restaurants were convenient.
TVs only had a few TV channels in English. TVs would've allow streaming via Netflix or other services. While pool was awesome, the tile work in and out of it were in pretty rough shape. Steam room was out of order.
Anonymous (Couple)
stayed in July, 2025
Guest Score 3 out of 10
Poor
The employees are wonderful and attentive
The bedsheets were dirty, there was dirt and dust in every corner of the room. There was grime and dirt in the shower and insects crawling across the plates in the restaurant.
Curnow (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Aziz (Family with young children)
stayed in February, 2025
Guest Score 7 out of 10
Good
Breakfast was good. But it was the same every day
Basic toiletries like toothpaste were not there. Had a bad experience with the safe locker. Bathroom sink drain was not functioning properly
Jens (Business Traveler)
stayed in November, 2024
Guest Score 7 out of 10
Good
It was very central for work purposes
Location, breakfast
Dale (Solo Traveler)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
CONNECTED TO THE HOSPITAL. Best staff we have ever encountered. From the front desk, staff in the restaurant, to the domestic staff!! Out of this world nice and helpful. Beautiful pool on top floor, great view, comfortable beds, good housekeeping.
Nothing!
Carlo (Business Traveler)
stayed in August, 2024
Guest Score 7 out of 10
Good
Breakfast and rooms super cleaned
Dagmar (Family with young children)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
We wanted to stay one night in Cancun before flying out to Europe. The hotel was modern, clean, beautiful beds and big shower. The pool and gym superb, even with a shower there. The car parking was under the hotel, connected with lift. The hotel key card was a safetycard too. No entry anywhere without.
The late check out was possible for 10 Dollars per hour. Very pleasant indeed.
There was no coffee in the lobby.
You would have to go to the restaurant or pay for a breakfast in that eatery.
The nail spa in that building was expensive and ladies worked slow. No English, no good performance. Don't go there.
Augusto (Couple)
stayed in May, 2024
Guest Score 4 out of 10
Disappointing
The bed was comfortable
Ugly room and bathroom…can’t believe what I paid to stay in such a bad hotel
Felipe (Couple)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Great breakfast
Stephan (Couple)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
the room was comfortable, good size.
the toiletries were good and also the AC worked amazing
the back outs which usually are a weak point in the rooms were great
Luc (Couple)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
Craig (Couple)
stayed in February, 2024
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Cancun Intl Airport - 7.25 mi
- Isla Mujeres - 9.42 mi
- Isla Mujeres National Airport - 9.42 mi
- AMERIMED Hospital Cancun - 0.69 mi
- Cancun Bus Station - 1.95 mi
- ADO International Bus Station - 38.88 mi
- Playa del Carmen Maritime Terminal - 39.01 mi
- Calica Cruise Terminal - 43.43 mi
- Mayan Museum - 5.34 mi
- Cancun Underwater Museum - 8.40 mi
- Tecnologic Stadium - 0.39 mi
- Toro Valenzuela Stadium - 2.69 mi
- Kabah park - 0.86 mi
- National park El Garrafon - 8.33 mi
- Cancun Government Palace - 1.77 mi
- Moon Palace - 10.31 mi
- Church of Guadalupe - 37.10 mi
- Adventure Spa Palace - 50.01 mi
- Plaza las Americas Cancun Mall - 3.50 mi
- La Isla Shopping Mall - 4.50 mi
- Cancun Hotel Zone - 5.30 mi
- 5th Avenue - 37.38 mi
- Universidad Anahuac Cancun - 5.51 mi
- Disabled-friendly beach - 38.94 mi
- Kantenah Bay - 55.96 mi
- Mahi Golf Course - 40.24 mi
- Plaza Nichupte - 0.44 mi
- show time - 0.44 mi
- Plaza Las Americas - 0.78 mi
- Cancun Bullfight ring - 1.06 mi
- Cancun Culture Center - 1.18 mi
- Ceviche's Fountain - 1.45 mi
- La Gran Plaza Cancun - 1.64 mi
- Mercado 28 - 1.78 mi
- Puerto Juarez - 3.35 mi
- Gran Puerto Cancun - 3.54 mi
- El Meco mayan ruins - 5.40 mi
- El Rey mayan ruins - 5.98 mi
- Wet 'n Wild Cancun - 7.81 mi
- Dolphin Discovery Isla Mujeres - 8.76 mi
- 28 de Julio Square - 38.58 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Stadiums, Arenas, and Racetracks Show all on map »
National Parks Show all on map »
Historical Buildings Show all on map »
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Four Points By Sheraton Cancun Centro
Avenida Tulum Mz 1 - Lote 2 - Sm 12, Cancún, Quintana Roo, 77500, Mexico