Golden bracelets are less ‘relevant’ than red ones. The red ones has the VIP beach chairs.

You can hear the kids from the other rooms screaming, and crying sometimes but we managed to get through it. It’s just a minimal problem.

Nothing to mention.

Which there was a kettle in the room

So many guests of the hotel put their towels on the pool chairs and leave it vacant for most of the day. There are not enough chairs around the pool and on the beach for all guests. A lot of guests complained about this during our stay. There will be 10 chairs in a row but only 2 people sat there, yet all the chairs have towels on them. We were sat at the pool for 4-5 hours one days and not once did anyone come and sit on these towel covered chairs. Staff do nothing about it and are too lazy to help guests. As the property is linked with the Oleo Hotel, we dealt with the hotel staff there. As we were not paying the Oleo Hotel and only staying on site we were given a different colour wrist band to the guests of the Oleo Hotel. This made us stick out and the hotel staff were horrible to us throughout our stay. They were rude, obnoxious and didn’t help us with anything. Even a small request like helping us move a parasol next to our chairs around the pool so we could get a bit of shade in high temperatures. The staff really looked at us like something on the bottom of their shoe. It made us very uneasy throughout our stay. If you stay here you are moved if you are sat on a beach chair and someone from the hotel wants to sit in your seat. We sat at the beach on day as the pool area was full with unattended, towel covered pool chairs and there was no space for us. After being sat on a beach chair for an hour or so we were moved because someone from the hotel wanted to sit there. This happened with no warning and we were told during check in that we were allowed to use these facilities. Basically it means you can use the facilities if no one from the Oleo Hotel wants to use them. As there is nothing else to do in the area, everyone sits around the pool and in the beach everyday so where are we meant to sit. Guests staying at the hotel are given red wristband and here you are given a brown wristband.

Could have been a larger bed, but we made it work.

You can't open windows, I missed fresh air. I understand that there is central ventilation and it was ok.

The unit wasn’t beachfront like the picture shows. Those pictures are from 2 different units. Make sure to confirm which one has beachfront views. There is not enough utensils in the kitchen, whatever it’s in there is broken or extremely dirty. If you use the kitchen you need to use one appliance at the time. Since there is just one outlet. Good cleaning on the curtains is needed.

There were no stairs as the room was main level - huge plus for seniors! However, in the evenings, people allowed their young children to roam the halls unsupervised, breaking up the quiet moments.

Beautiful View, very quiet and relaxing. Comfortable bed and accommodations.

In the apartment we felt like someone was sleeping with us. There should be at least one more door or a thicker wall with soundproof doors dividing the apartments. Once I met a leaky door between 2 apartments and all conversations from the 2nd apartment were heard. It is very disturbing at night when you have neighbors with loud voices.

Very few food options nearby unless you pay the gigantic all-inclusive daily rate at the hotel. There was a mediocre Mexican restaurant across the road and one other restaurant that we didn't try. The convenient store only has snacks and drinks, no fresh produce, so our plan to eat breakfast at the apartment was disappointing. If we had had a car we could have gone to a supermarket perhaps, but the nearest one was pretty far away. The apartment had a coffee maker (but no coffee). One other important thing for the host to know, the sliding glass doors to the balcony don't have a seal. We had some really windy weather at night and the wind was coming in through the openings in the door. We could feel the breeze and it was so loud we couldn't hear the TV. It was a little disconcerting. The host was pretty responsive when we didn't have hot water one morning, although what we found out over our stay was just that the hot water was unreliable - sometimes great, sometimes nonexistent.

The room can cleaned further! There were lots of dust on top the posters and wall! Towels should be changed each other days! The room will only be cleaned for longer or more than 7 days is a bit ridiculous! Although Betty assisted in the cleaning during our stay! The owner shd ensure the tv is in working conditions at all time! Or at least have the courtesy to inform the occupants before their arrival if it is not in a working condition! To push the blame on the service provider is not acceptable. Also the white bowls were not in a clean condition as I found food traces not washed thoroughly. The plastic plates were in a deplorable state! They shd be replaced! The room is facing a tennis court! It is not facing the sea, that’s the impression I get when I booked the room! So be prepared for this surprise!!

When it rained, the rain seeped into the room. The whole living room was full of water.

Nothing I didn’t like

The bathroom door takes some effort to open.