City Express Cancun
Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, Cancún, Quintana Roo, 77500, Mexico
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1 Room With 2 Adults Change Search
Room
Room
Address
Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, Cancún, Quintana Roo, 77500, Mexico
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Shower
- On-site parking
- outdoor pool
- vending machine
- telephone
- kitchenware
- 24-hour security
- Accessible parking
- Free Wi-Fi
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- carbon monoxide detector
- Smoke alarms
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Trash cans
- Socket near the bed
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Xerox/fax in business center
Airports Show all on map »
- Cancun Intl Airport - 7.90 mi
- Isla Mujeres - 8.77 mi
- Isla Mujeres National Airport - 8.78 mi
Museums
- Mayan Museum - 5.62 mi
- Cancun Underwater Museum - 7.81 mi
Click here to leave your opinion >>
Ginalyn (Family with young children)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
It was close to downtown
My suite was broken door and I think the bed has bed bugs I was bitten.
Ginelyn (Family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
The Breakfast and early booking though I have to pay extra for it
Bed are too small, no phone washroom are not that clean
Plutarco (Solo Traveler)
stayed in December, 2025
Guest Score 5 out of 10
Fair
The price
It is poorly maintained
Duane (Solo Traveler)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Location was great for my purposes. Plenty of restaurants in the area. I was able to take local transportation. The facility was clean. This is the only positive I can say about the hotel. Staff needs more training in customer service
Breakfast was terrible, salsa and chips, eggs and beans and fruit. The a/c in my room stopped working in the early morning (80 degrees outside), there is NO PHONE in the room so I had to go downstairs to the desk and ask if someone could come repair the air conditioner and they asked if the lights were still on. The room is basic, tv only has one English speaking channel; CNN. No clock, shower is lukewarm with a curtain instead of a door and they only give you 2 towels and no wash cloth. Window a/c unit is loud and interrupts your sleep. Marriott should be ashamed to put their name on this “motel”. Needs major renovations ?
Dalia (Family with young children)
stayed in September, 2025
Guest Score 5 out of 10
Fair
More cleanliness, the shower was not working properly. TV not functioning. False advertisement
Staff needs to be more friendly and willing to assist, cleanliness is a must, and breakfast needs to be revisited with the menu! Have more options
Congyi (Solo Traveler)
stayed in June, 2025
Guest Score 7 out of 10
Good
Very good service, big room and clean
Facilities kind of old, expensive, you can have a stay near ocean with the same price
Konstantin (Family with young children)
stayed in June, 2025
Guest Score 7 out of 10
Good
Everything was ok and decent.
The AC was very noisy and impossible to set the expected temperature: only meaningless numbers from 1 to 9. As well, setting up the Cool mode was a brain screwing puzzle.
Samantha (Family with young children)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
Natalie (Solo Traveler)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Geneile (Couple)
stayed in March, 2025
Guest Score 4 out of 10
Disappointing
Breakfast was decent
Place was old and musty
Luis A. (Solo Traveler)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
The receptionist was amazing ! She helped me in everything taxi, printing, any other consulting.
It needs some upgrades - floor, paint, doors looks old if this is a “Marriott” you need to pay attention and make it more fancy - this looks like a 1990s hotel - please upgrade - the local administrators are doing the much as they can to make it look decent but please do something from your part.
Cigdem (Family with young children)
stayed in December, 2024
Guest Score 1 out of 10
Very Poor
The location was good.
The rooms were not clean. The sheets and towels were dirty/very worn out. The breakfast was very inadequate.
The machines at the facility were not working. The staff said they were operational at the hotel next door; we went there, but they weren’t working there either.
Maria (Family with young children)
stayed in December, 2024
Guest Score 4 out of 10
Disappointing
The breakfast was ok
Linens n towels weren’t washed properly, the room wasn’t that clean
Anonymous (Unknown)
stayed in December, 2024
Guest Score 3 out of 10
Poor
There was just one Young lady working. Checking in guest signing delivery and service orders. She is very gracious.
We booked room for three but it was a room too small even for one person. It was very musty but the small window is closed shut. It desperately needs fresh air.
Sanjeev (Couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Maria (Business Traveler)
stayed in August, 2024
Guest Score 8 out of 10
Very Good
Jeffers (Family with young children)
stayed in August, 2024
Guest Score 4 out of 10
Disappointing
Location only.
Oscar was rude! He lied to my face. My reservation was cancelled without notification and on arrival he told me no rooms were available. I stood at the front desk and rebooked on Bookings.com right in front of him. Then I showed him the reservation I made on my phone, he checked his system and saw my reservation. This was after he said the hotel was fully booked. He gave me the worst room in the hotel. When I asked to see the Manager, Oscar and his female colleague went into the office for 10-15 minutes. I heard them giving the Manager their explanation about my issues with checking in before instead of him just coming out to speak with me in front of his staff. The Manager was cool at resolving my issues with the front desk staff. However, Oscar never spoke to me or greeted me after that for the entire time I stayed there. The other staff at least said ‘good morning’ or ‘good afternoon’.
The bathroom was filthy, the water from the shower head was just a trickle, there wasn’t any telephone in the room, the air from the AC stunk which made the room smell like sewage. The entire 3rd floor smelled like sewer everyday when we left the room to take the elevator. There are 2 elevators and 1 stopped working. The staff/hotel is supposed to provide a towel for guests who use the pool. They told us they only had 1 left when we (party of 5) asked. The gym needs a better elliptical machine. It made loud noises. There was no disinfectant wipes, the container was empty. I was appalled at the standard especially since this hotel is part of the “Marriott” brand.
Leticia (Solo Traveler)
stayed in July, 2024
Guest Score 1 out of 10
Very Poor
The odor in the room. It was dark. No mini fridge or microwave.
Vanessa (Family with young children)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Breakfast was good
The only thing is that I travel because emergency of the hurricane and one staff didn’t understand the urgency of an emergency and cannot think or act because of that and want to follow all the rules and policy , when is an emergency and is a huracanes in Cancún they should be more kindly.
Domínguez (Group Traveler)
stayed in July, 2024
Guest Score 5 out of 10
Fair
The location
The sink, water pressure was too high, the air conditioning made horrible sounds, the phone did not work.
Thank you for your information!
Area information
- Cancun Intl Airport - 7.90 mi
- Isla Mujeres - 8.77 mi
- Isla Mujeres National Airport - 8.78 mi
- AMERIMED Hospital Cancun - 225 f
- Cancun Bus Station - 1.41 mi
- ADO International Bus Station - 39.53 mi
- Playa del Carmen Maritime Terminal - 39.65 mi
- Calica Cruise Terminal - 44.08 mi
- Mayan Museum - 5.62 mi
- Cancun Underwater Museum - 7.81 mi
- Tecnologic Stadium - 0.85 mi
- Toro Valenzuela Stadium - 2.28 mi
- Kabah park - 0.99 mi
- National park El Garrafon - 7.74 mi
- Cancun Government Palace - 1.21 mi
- Moon Palace - 10.89 mi
- Church of Guadalupe - 37.75 mi
- Adventure Spa Palace - 50.66 mi
- Plaza las Americas Cancun Mall - 3.17 mi
- La Isla Shopping Mall - 4.47 mi
- Cancun Hotel Zone - 5.48 mi
- 5th Avenue - 38.03 mi
- Universidad Anahuac Cancun - 6.13 mi
- Disabled-friendly beach - 39.59 mi
- Kantenah Bay - 56.60 mi
- Mahi Golf Course - 40.89 mi
- Plaza Las Americas - 885 f
- Cancun Bullfight ring - 0.42 mi
- Plaza Nichupte - 0.58 mi
- show time - 0.74 mi
- Cancun Culture Center - 0.89 mi
- Ceviche's Fountain - 0.90 mi
- Mercado 28 - 1.38 mi
- La Gran Plaza Cancun - 1.96 mi
- Puerto Juarez - 2.74 mi
- Gran Puerto Cancun - 2.90 mi
- El Meco mayan ruins - 4.77 mi
- El Rey mayan ruins - 6.32 mi
- Dolphin Discovery Isla Mujeres - 8.12 mi
- Wet 'n Wild Cancun - 8.34 mi
- 28 de Julio Square - 39.22 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Stadiums, Arenas, and Racetracks Show all on map »
National Parks Show all on map »
Historical Buildings Show all on map »
Shopping Center Show all on map »
Famous Streets Show all on map »
Colleges and Universities Show all on map »
Beaches Show all on map »
Golf Courses Show all on map »
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City Express Cancun
Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, Cancún, Quintana Roo, 77500, Mexico