Lots of small things: hareline crack in toilet, left without towels for long time after room serviced and had to chase twice, shampoo and /or conditioner and /or shower gel not labelled, bathroom window not closed when they said it would be to prevent ants entering, mattress fraying at the edges, shower water leaked into bedroom making it dangerously slippery, fridge housed in an enclosed cupboard with no ventilation so it didnt cool as well as it should, towel rail above toilet broken, etc, etc.

Cleaning of rooms has to improve

Maintenance of the room could be much better

Unfortunately my flight from Sydney was delayed for 2 days so could only stay the 1 night before I had to move next place and no refund policy which is totally acceptable will stay here again

No supermarket or grocery shop

Breakfast

Everything was great. No problems with property.

Theres a list of things that our family dislikes about this hotel, the list goes below: - 1.5hrs drive from the airport - the room is very small, consider 2steps from the entrance door and its your bed already and from bed is another 2steps to the comfort/shower room - malfunctioned drawer, keeps on sliding open - only 1 electric plug functioning at the room and 1 in the comfort room (this damaged my go pro camera while i was charging the battery, my fault but i had no choice i need to charge all our gadgets) - A/C is malfunctioning as well, sometimes its not working as how it is expected to work -breakfast buffet options is very limited and its the same everyday (we booked for 5days) - ala carte also is so costly and theres nothing so special about their dish, not worth the value at all -some staff requires hospitality training, i have mentioned upon booking that I have a terrible knee problem and requested for low ground room due to my medical condition, they indeed provided a low ground room but 3-5minutes away from the entrance (our entire holiday i struggle with my knee pain) - some staff are very bias with skin color, specifically Yunesh from the restaurant. If you are not white skin you will have to ask him many times before he provides you of your needs, he will never talk to you politely if you are brown skin or asian like my family, his treatment to my family was very different to the western people on the table beside us. - parking is priority for the staff and not the customers and accessing it is very difficult as there is not signage where is the entrance/ reception or parking space for the said hotel

No wifi in the room, and no wifi in the Hotel - Signal was very bad. There was also little hot water on the first night and no hot water on the second night.

I had no complaint at all. Everything was perfect. You just ask and they are always available to satisfy your needs.