My wife and I are both hoteliers, so we naturally pay attention to details when we stay at a property. We chose Manisa Hotel for a two-night stay to celebrate our third wedding anniversary and unwind after a stressful period. Unfortunately, our experience did not live up to expectations. From the start, we encountered several issues: a dead cockroach in the bathroom, a non-functional phone, and a sink tap that came loose in my hand. Our so-called balcony was just a concrete space with two old plastic chairs and a sunbed without a mattress—not exactly a comfortable spot to relax. Service was inconsistent. There was no bartender at the pool when we wanted to order drinks, and despite a confirmed request for a complimentary cake for our anniversary dinner, it was not delivered on the first night as planned. However, the cake was eventually brought to us during our second dinner, which we appreciated. That being said, I must highlight Miss Manuela at the reception desk. From what I observed, she is the one truly holding the hotel service together. I am not sure of her exact position, but in my opinion, she deserves a role such as Operations Manager. Her professionalism and dedication stood out, and she went above and beyond to assist us. The staff tried their very best to assist despite the hotel conditions not being in great shape. Overall, the property has potential, but it needs better maintenance and attention to detail. As hoteliers, we understand the challenges of the industry, but we also know that guest experience is key. With the right improvements, this place could offer a much better stay. Best Regards, Gino and Inna.

The room set up was nice.. location of the hotel is good, but location of our room was worse.

Location of the facility near the Flic and Flac beach is great! You have lots of restaurants and bars near. The staff was really nice and dinners were delicious(it was mostly Indian food).

Nothing

Friendly staff

Staff were extremely pleasant and helpful. The location is excellent, just across the street from arguably the best beach in Mauritius. While the food choice was not over the top, the quality of food was excellent, including tuna, prawns, octopus, squids, and crab soup for dinner.

Staff is very helpful and friendly.

The waiters in the buffet restaurant were really kind and are the only reason why our stay was an enjoyable and pleasant one. They always greeted us with a smile upon walking into the restaurant and even if they saw us around the hotel! The dinning area was clean and very spacious. We also enjoyed dessert. Loved the short walk to the beach.

Location good easy access to transport Good timing for both breakfast and dinner

Comfortable rooms, Staff was warm and welcoming. Location is fantastic!

Across the road from the beach comfortable big bed clean

Position and parking

It is charmingly old fashioned with a beautiful garden and centre piece swimming pool. Everything in the room worked, and the staff couldn't have been more efficient nor helpful.

The location was really good, right opposite the public beach. They are lots of bars and restaurants next to the hotel and also good street food. Many attractions can be done from flic en flac which is nice as well. The stuff was super friendly and helpful.