Platinum Hotel
Chagdarjav Street-36 ?1-r Khoroo, Ulaanbaatar, 212513, Mongolia
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US: +1 888-428-0763
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Chagdarjav Street-36 ?1-r Khoroo, Ulaanbaatar, 212513, Mongolia
Located in Ulaanbaatar city center, Platinum Hotel features spacious and modern accommodations with free Wi-Fi access in rooms. There is a tour desk and a business center in the hotel. It is only a 5-minute walk from Hotel Platinum to Sukhbaatar Square. Chinggis Khaan International Airport is a 35-minute drive away. Fitted with air conditioning and heating, rooms here offers carpeted flooring, flat-screen cable TV, iPod dock, sofa, air conditioning, heating, mini-bar and fridge. The private bathroom comes with shower facilities, bathrobes, slippers and free toiletries. At Platinum Hotel you will find a 24-hour front desk. Ticketing service, car hire and currency exchange are available at tour desk. The on-site restaurant SAPPHIRE serves both Mongolian food and a fine selection of authentic Western dishes.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • Shared kitchen
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Currency exchange service
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
Click here to leave your opinion >>
stayed in October, 2023
Guest Score 8 out of 10
Very Good
stayed in October, 2023
Guest Score 4 out of 10
Disappointing
The location was good.
Very dated. Very unhelpful staff.
stayed in October, 2023
Guest Score 1 out of 10
Very Poor
The staff is unbelievable. The unprofessionalism is absolutely shocking. As a tourist, I did not expect the type of treatment I received. They genuinely committed fraud. After taking payment, they lied about the checkout date and simply told me I have to check out early and they will keep all the money and if I dont like it theyll call the police. I have the piece of paper in my hand that shows my correct checkout date and they said the boss changed his mind. In the United States this would be blatantly illegal. If they were to refund me my money, then I would happily leave and stay elsewhere. But I just dont understand why they are doing this. Times must be tough if theyre trying to scam me over $40-50. Really shocking
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Very good location, staffs are nice!
stayed in October, 2023
Guest Score 8 out of 10
Very Good
stayed in October, 2023
Guest Score 1 out of 10
Very Poor
We explicitely asked at the reception for staff not to enter the room while we would be gone. When we came back, we found things moved around (but bed not made or cleaned) and then discovered that money went "missing". When talking to the manager, he admitted that cleaning staff entered the room. When asked why they have entered when they haven't cleaned, he did not reply. He was also not helpful talking to staff. The safe in the room did not work, btw. Maybe it is a coincidence, maybe not..
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Staff support and response were super helpful and fast. Quiet and comfortable. Big room.
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Clean sheets, comfortable beds, large room and bathroom. Smoking room in the fifth and higher floors
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Location Breakfast
Internet was too slow sometimes
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
stayed in September, 2023
Guest Score 6 out of 10
Pleasant
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Room size was huge. It had separate living room and a bedroom
Nothing that I can remember specifically. Dont expect staff smiling and greeting you, this is normal in mangolia
stayed in September, 2023
Guest Score 2 out of 10
Poor
I paid 70 euros for one night, the WC was broken, can you imagine it? :( The stuff was ok (some of them were ok, some were very "interesting"), the breakfast was also ok (probably the best in this hotel), but the hotel is old, the room had a very bad smell. I lived in two different rooms (another room was paid by the invited organization), but in the both two rooms the smell was very very bad, really very bad. I don't recommend this hotel anyone.
stayed in September, 2023
Guest Score 7 out of 10
Good
stayed in September, 2023
Guest Score 7 out of 10
Good
No breakfast included
Poor communication. I asked for transport to the airport at 900 AM, and they were not ready until 9:45 AM.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
We really enjoyed our stay at Platinum Hotel, we were especially delighted by the wide selection of breakfast, the location of the hotel, and the wonderful staff. They were genuinely hospitable, polite and friendly. The hotels rooms are spacious, with very comfortable beds. Everythings clean and nice. Truly one of the best hotels in Ulaanbaatar. We are happy when the expectations match the reality! Thank you and we definitely are looking forward to visiting you again.
Nothing.
stayed in August, 2023
Guest Score 8 out of 10
Very Good
stayed in August, 2023
Guest Score 4 out of 10
Disappointing
Rooms are OK
They charged my card after 2 days from check out with excuse that we remove a base of a boiler (that was not true). No excuses from managemant and card is still charged withour a reasons. We cancelled our stay in this hotel aswe don't want to return. Unacceptable way to to. I contact booking.com on my return at home regarding this hotel
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Guest reviews
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Availability from Sat, Jul 19, 2025 To Tue, Jul 22, 2025 For 1 Room (Change Search)
Room type
Max
Options
Rate
Standard Twin Room
Room features 2 single beds, flat-screen cable tv, ipod dock, sofa, air conditioning, heating, mini-bar, fridge and private bathroom.
2 x
Free cancellation
Free WiFi
$70.00USD
Average nightly rate
Book Now
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$70.00
$70.00
$70.00
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Average nightly rate $70.00 Total (including tax) $231.00
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Clothes rack
  • Concierge services
  • Desk
  • Dressing room
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Heated pool
  • Heating
  • In-room safe box
  • iPod dock
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Private pool
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Slippers
  • Sofa bed
  • Toilet
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Washing machine/dryer
View more >>
Premium Twin Room
Spacious room features 2 single beds, flat-screen cable tv, ipod dock, sofa, air conditioning, heating, mini-bar, fridge and private bathroom.
2 x
Free cancellation
Free WiFi
$78.00USD
Average nightly rate
Book Now
Monday
Tuesday
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$78.00
$78.00
$78.00
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Average nightly rate $78.00 Total (including tax) $257.40
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Clothes rack
  • Concierge services
  • Crib(s)
  • Desk
  • Dressing room
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod dock
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Private pool
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Slippers
  • Sofa bed
  • Toilet
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Washing machine/dryer
View more >>
Superior Twin Room
Spacious room features 2 double beds, flat-screen cable tv, ipod dock, sofa, air conditioning, heating, mini-bar, fridge and private bathroom.
2 x
Free cancellation
Free WiFi
$81.00USD
Average nightly rate
Book Now
Monday
Tuesday
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$81.00
$81.00
$81.00
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Average nightly rate $81.00 Total (including tax) $267.30
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Clothes rack
  • Concierge services
  • Crib(s)
  • Desk
  • Dressing room
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod dock
  • Kitchen
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Private pool
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Slippers
  • Sofa bed
  • Toilet
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Washing machine/dryer
View more >>
Deluxe Double Room
This double room's special feature is the private pool. providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. the spacious air-conditioned double room provides a flat-screen tv with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. the unit offers 1 bed.
2 x
Free cancellation
Free WiFi
$89.00USD
Average nightly rate
Book Now
Monday
Tuesday
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$89.00
$89.00
$89.00
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Average nightly rate $89.00 Total (including tax) $293.70
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Clothes rack
  • Concierge services
  • Crib(s)
  • Desk
  • Dressing room
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Heated pool
  • Heating
  • In-room safe box
  • iPod dock
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Private pool
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Slippers
  • Sofa bed
  • Toilet
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Washing machine/dryer
View more >>
King Double Room
Spacious room features 1 king-size bed, flat-screen cable tv, ipod dock, sofa, air conditioning, heating, mini-bar, fridge and private bathroom.
2 x
Free cancellation
Free WiFi
$100.00USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$100.00
$100.00
$100.00
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Average nightly rate $100.00 Total (including tax) $330.00
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Clothes rack
  • Concierge services
  • Crib(s)
  • Desk
  • Dressing room
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod dock
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Private pool
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Slippers
  • Sofa bed
  • Toilet
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Washing machine/dryer
View more >>

Area information

    Airports Show all on map »

    • Ulan Bator (Buyant-Ukhaa) Airport - 9.01 mi

    Museums

      Art Galleries Show all on map »
      • National Museum of Mongolian History - 0.60 mi
      • Zanabazar Museum of Fine Arts - 0.84 mi

    Other attractions

      Historical Buildings Show all on map »
      • Ulaanbaatar Opera House - 1.04 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • National Sport Stadium - 1.10 mi
      Monuments and Landmarks Show all on map »
      • Zaisan Memorial - 2.31 mi
      National Parks Show all on map »
      • Gorkhi Terelj National Park Nalaikh - 38.67 mi
      Other Show all on map »
      • Sukhbaatar Square - 0.61 mi
      • Ste Department Store - 0.95 mi
      • Narantuul Covered Market - 1.11 mi
      • Chair Lift 2 - 6.12 mi

Platinum Hotel

Chagdarjav Street-36 ?1-r Khoroo, Ulaanbaatar, 212513, Mongolia