Kempinski Hotel Khan Palace
East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia
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East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia
Kempinski Hotel Khan Palace offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Ulaanbaatar.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace.Traveling with minimal baggage is achievable at Kempinski Hotel Khan Palace, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Kempinski Hotel Khan Palace is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Kempinski Hotel Khan Palace, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Kempinski Hotel Khan Palace provides a superb assortment of leisure amenities for guests to enjoy.Unwind after a long day by stopping by massage, hot tub, steam room, spa and sauna to rejuvenate your senses.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • bathrobes
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • seating area
  • telephone
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Japanese
  • German
  • Korean
  • Russian
  • Turkish
  • Non-Smoking Rooms Available
  • Slippers
  • taxi service
  • Buzzer/Wireless Intercom
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • First aid kit available
  • Cashless payment available
  • Invoices
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Room service available
  • Airport shuttle (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Large rooms
Very dated property
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Service was very good and the Spa is excellent!
The food could be better but I'm not really complaining
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Large, clean rooms.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The hotel is beautiful and elegant. The facilities (gym, spa rooms etc.) were excellent. The breakfast buffet is fabulous. The restaurants in the hotel are all great.
I wish the hotel's restaurants were larger because a couple of times we wanted to eat in the hotel, but the restaurants were full.
stayed in July, 2025
Guest Score 3 out of 10
Poor
The team was nice at the front desk but thats all.
Asked the bartender to make me a negroni as i sit at the bar- the team members used hands to take the ice from the bucket to the glass- at that point i stopped the drink and left- madness- the front desk apologized and send a beer comp to my room - but that is a serius food safety issues- the hotel needs to give more training or tools to the people Also I did leave behind some lost items by mistake- tried to contact the hotel but never answered
stayed in July, 2025
Guest Score 7 out of 10
Good
Location needs taxi to go anywhere
stayed in July, 2025
Guest Score 8 out of 10
Very Good
I stayed at the Kempinski while participating in the Ulaanbaatar Marathon. The hotel staff were incredibly friendly – especially those at the reception – and truly deserve the highest praise. The hotel itself wasn’t quite up to the standard I usually expect from Kempinski, but the staff went out of their way to make the stay pleasant and comfortable. The hotel is located a short walk from the city center and offers a nice view over the city.
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Breakfast was good, nice selection, and the egg / pancake station was great.
The location isn't amazing, it's quite far from the main square / main shopping malls
stayed in June, 2025
Guest Score 8 out of 10
Very Good
clean hotel and reasonable price
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Everything was great and the staff was very kind, they even surprised me with a smoothie and a Happy Birthday note :)
Breakfast could be improved considering Kempinski standards. I missed the sparkling wine usually offered at other locations, which adds a special touch to the experience.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The chef celebrated preparing the omelette. It was superb.
stayed in April, 2025
Guest Score 7 out of 10
Good
Comfortable hotel if a little tired in decoration. Breakfast was tasty. Staff were amazing
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very friendly staff, nice restaurants, spacious and clean room
stayed in March, 2025
Guest Score 7 out of 10
Good
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
It had very friendly staff and the restaurant was good quality as well. The room was a clean and a nice size.
The air in the room was dry but that is always partly due to Mongolian winters.
stayed in February, 2025
Guest Score 3 out of 10
Poor
1. breakfast delicious and til almost 11 clock 2. Economic good for a 5 star hotel
1. The front desk leaders of the two shifts should be fired, as they can’t even meet the basic standards. 2. Because they have completely different attitudes towards English-speaking and Mongolian-speaking guests. 3. On my first day, when I spoke English, the service was very polite. The next day, when I switched to Mongolian, they completely ignored me, even canceling the sauna service I had booked for the guest without informing me. They lied, saying the sauna was under maintenance. It was only when I found the manager in the restaurant that the issue was resolved.
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Breakfast buffet was very good. The staff was exceptionally well trained and helpful.
The mattress could have been more comfortable
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
Amazing hotel with excellent service and a fantastic staff! Everyone was friendly and welcoming, making the stay truly enjoyable.
The only thing that could improve is the rooms, they’re nice but could use a bit of updating. Still, a great experience overall, and I’d definitely return!
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Area information

    Airports Show all on map »

    • Ulan Bator (Buyant-Ukhaa) Airport - 9.79 mi

    Museums

      Art Galleries Show all on map »
      • National Museum of Mongolian History - 1.33 mi
      • Zanabazar Museum of Fine Arts - 1.59 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • National Sport Stadium - 1.76 mi
      Historical Buildings Show all on map »
      • Ulaanbaatar Opera House - 1.78 mi
      Monuments and Landmarks Show all on map »
      • Zaisan Memorial - 2.79 mi
      National Parks Show all on map »
      • Gorkhi Terelj National Park Nalaikh - 37.87 mi
      Other Show all on map »
      • Narantuul Covered Market - 0.75 mi
      • Sukhbaatar Square - 1.25 mi
      • Ste Department Store - 1.75 mi
      • Chair Lift 2 - 5.53 mi

Kempinski Hotel Khan Palace

East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia