Kempinski Hotel Khan Palace
East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia
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1 Room With 2 Adults Change Search
Room
Room
Address
East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- bathrobes
- Heating
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- seating area
- telephone
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- German
- Korean
- Russian
- Turkish
- Non-Smoking Rooms Available
- Slippers
- taxi service
- Buzzer/Wireless Intercom
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- First aid kit available
- Cashless payment available
- Invoices
- Ticket services
- Contactless check-in/out
- Food delivery
- Car rental available
- CCTV security in common areas
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Room service available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Gary (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Large rooms
Very dated property
Jose E. C. (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Service was very good and the Spa is excellent!
The food could be better but I'm not really complaining
Gary (Group Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Large, clean rooms.
Mark (Couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The hotel is beautiful and elegant. The facilities (gym, spa rooms etc.) were excellent. The breakfast buffet is fabulous. The restaurants in the hotel are all great.
I wish the hotel's restaurants were larger because a couple of times we wanted to eat in the hotel, but the restaurants were full.
Daniele (Solo Traveler)
stayed in July, 2025
Guest Score 3 out of 10
Poor
The team was nice at the front desk but thats all.
Asked the bartender to make me a negroni as i sit at the bar- the team members used hands to take the ice from the bucket to the glass- at that point i stopped the drink and left- madness- the front desk apologized and send a beer comp to my room - but that is a serius food safety issues- the hotel needs to give more training or tools to the people
Also I did leave behind some lost items by mistake- tried to contact the hotel but never answered
Sergio (Solo Traveler)
stayed in July, 2025
Guest Score 7 out of 10
Good
Location needs taxi to go anywhere
Thomas (Solo Traveler)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
I stayed at the Kempinski while participating in the Ulaanbaatar Marathon. The hotel staff were incredibly friendly – especially those at the reception – and truly deserve the highest praise. The hotel itself wasn’t quite up to the standard I usually expect from Kempinski, but the staff went out of their way to make the stay pleasant and comfortable. The hotel is located a short walk from the city center and offers a nice view over the city.
Jessie (Family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Breakfast was good, nice selection, and the egg / pancake station was great.
The location isn't amazing, it's quite far from the main square / main shopping malls
Mei L. (Couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
clean hotel and reasonable price
POLO (Solo Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Everything was great and the staff was very kind, they even surprised me with a smoothie and a Happy Birthday note :)
Breakfast could be improved considering Kempinski standards. I missed the sparkling wine usually offered at other locations, which adds a special touch to the experience.
Manfred (Solo Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The chef celebrated preparing the omelette. It was superb.
Iain (Group Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Comfortable hotel if a little tired in decoration. Breakfast was tasty. Staff were amazing
Jagienka (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Kjell (Group Traveler)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very friendly staff, nice restaurants, spacious and clean room
Dimitris (Business Traveler)
stayed in March, 2025
Guest Score 7 out of 10
Good
Ozren (Business Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Mcgilligan (Couple)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
It had very friendly staff and the restaurant was good quality as well. The room was a clean and a nice size.
The air in the room was dry but that is always partly due to Mongolian winters.
Nisi (Group Traveler)
stayed in February, 2025
Guest Score 3 out of 10
Poor
1. breakfast delicious and til almost 11 clock
2. Economic good for a 5 star hotel
1. The front desk leaders of the two shifts should be fired, as they can’t even meet the basic standards.
2. Because they have completely different attitudes towards English-speaking and Mongolian-speaking guests.
3. On my first day, when I spoke English, the service was very polite. The next day, when I switched to Mongolian, they completely ignored me, even canceling the sauna service I had booked for the guest without informing me. They lied, saying the sauna was under maintenance. It was only when I found the manager in the restaurant that the issue was resolved.
Tom (Couple)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Breakfast buffet was very good. The staff was exceptionally well trained and helpful.
The mattress could have been more comfortable
Yaraa (Business Traveler)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
Amazing hotel with excellent service and a fantastic staff! Everyone was friendly and welcoming, making the stay truly enjoyable.
The only thing that could improve is the rooms, they’re nice but could use a bit of updating. Still, a great experience overall, and I’d definitely return!
Thank you for your information!
Area information
- Ulan Bator (Buyant-Ukhaa) Airport - 9.79 mi
- National Museum of Mongolian History - 1.33 mi
- Zanabazar Museum of Fine Arts - 1.59 mi
- National Sport Stadium - 1.76 mi
- Ulaanbaatar Opera House - 1.78 mi
- Zaisan Memorial - 2.79 mi
- Gorkhi Terelj National Park Nalaikh - 37.87 mi
- Narantuul Covered Market - 0.75 mi
- Sukhbaatar Square - 1.25 mi
- Ste Department Store - 1.75 mi
- Chair Lift 2 - 5.53 mi
Airports Show all on map »
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Kempinski Hotel Khan Palace
East Cross Rd Peace Avenue Byanzurkh District, Ulaanbaatar, Mongolia