The first night I stayed, a Saturday night, I was awakened at 2 AM and stayed awake until 8 AM with a series of people coming in and out of the hotel sounding like they were arguing and banging around in the rooms. I wasn’t sure what was going on and did not feel comfortable. Making a noise inside my room let alone leaving it. Finally at 7 AM, management came up and asked one couple to quiet down. The other two nights I stayed, there were no noises at all (one a Sunday and another Saturday). Pictures from the fourth floor lobby.

It isn't in a great neighborhood, and overall, the place is on the older side. The bed was too hard, and there were no extra pillows. There is no AC; just a fan. The bathtub is really high, so getting in and out of the shower can be a little challenging if you have any mobility issues (or just are clumsy). Also, a piece of tile was broken off of the wall in the bathroom. The fridge wasn't cold at all.

No

We stayed a total of 5 nights, 2 at the start and 3 to finish our tour. The rooms were never made up. We had to ask to get the garbage taken out and to get fresh towels. The beds were never made and the floor was never vacuumed.

We stayed two night previously and the room was never attended to, no beds made-up and no clean towels.

The area infront of the Hotel some noisy of car repair

The breakfast may include a few more options. Like toast (bran and multigrain) for diet conscious guests. The kitchen also closes early, its timing may be extended until 10pm at least.

Breakfast menue may be improved

They did not recognize my discount and had me pay more.

It's a very chaotic setup. When we arrived we were told that the room we had reserved was occupied by somebody else, and we had to insist that the hotel fulfil our reservation. We were given a twin room instead of the double that we had reserved. Then the keycard to the room didn't work, and we had to go back to reception 3 times to try different keycards until one eventually worked. We then tried to go for dinner but the receptionist ran after us saying she needed us to give back the keycard because it was the master card for the hotel. Staff were trying to be helpful but it was a very frustrating experience. Providing access to the room is really the most very basic requirement for a hotel and this seemed to be a challenge for them. Also, had to argue with the staff about the exchange rate. Our reservation was denominated in USD, and we were happy to pay in either USD or the Mongolian currency equivalent based on the xe.com exchange rate, but hotel said that their 'policy' required us to pay in Mongolian currency but at a higher exchange rate. I told the staff it's absurd to think that they can simply decide which exchange rate they'd like, and they eventually agreed to use the correct rate. Also, shower in some rooms is weak and cold (though we stayed one night in a different room and shower was better).

Just one socket, and in an inconvenient position. Plenty of superpolluting single-use plastic packaged toiletries.

A bit expensive, you can find the same service for less. Hot water is not available when there are few guests, and I don't know if you can trust the water purifiers in the halls.