Sofitel Marrakech Lounge And Spa
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco
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1 Room With 3 Adults Change Search
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Room
Address
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Children's playground
- BBQ facilities
- Nightclub/DJ
- bathrobes
- Table tennis
- Darts
- Library
- Mini golf
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- vending machine
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- French
- German
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Shops on site
- Electric vehicle charging station
- Pool with view
- Kids' pool
- Mirror
- Pub crawls
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Grocery delivery
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot spring
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Kids safety features
- Kids facilities
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
1017117efa9470e2145c7741415f1c14 (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great location .. clean and very professional staff
Thanks to eman in the front desk
And Farah
The laundry brought our t shirts dirty after cleaning and we only noticed after we left
4814c7ca34cf72d223fee3d45edd8a30 (Solo Traveler)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Location
Construction next door massive hotel building will take years to complete.
7d2b1935f99d7216a0eb1ca603aa0b9f (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything. Great amenities, beautiful resort, great staff and super helpful concierge. Beautiful property
b231582ff9677221f6df074a4192f6e6 (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Close to proximity. Farah was such a good host for breakfast
0c7fe8a7a971723c2959cf9d3a201282 (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect!
Zero!
ecb8b9ff9a5f7344bc84a1f256c7c78f (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Unforgettable experience with this magical five star hotel. An exceptional welcoming from the reception with a Moroccan tea and sweets. They asked us to have a seat while they will do everything for the chick in. Our suite where spacious with breathtaking view of Marrakesh and Atlas Mountains. We always come back to a super clean room. We tried their breakfast and was reaaly so good. Must mention that all staff at the hotel were attentive and well trained. Definitely recommended and would love to come back here again.
Nothing
88394937f7267082919a25e0d9855583 (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
The staff was very friendly
We visited the So Lounge where the food was disappointing, the service was incredibly slow and the heaters were very unevenly divided. Some tables had 2 while our table didn’t have one. So we were cold throughout the dinesr
330f0d382b90706394006d45a1f04d61 (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Farah is an outstanding and highly professional employee.thanks to her we truly enjoyed our stay when we come we don’t say we’re going to sofitel we say we’re going to farah .
She seserve all appreciation and represents your hotel in the best way
Goood farah is perfect
b46dc3e1923573f5f2e61e3fdef82d9c (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Amazing especially the moraccan section.
The music at night it’s very loud
211f9a7be1aa7039089534a5f1809ba1 (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
Although the facility is old, it is well maintained.
The garden.
c408645017f6712904649dd572ac8213 (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Bad smell in the toilet
f9f48d730a9e72084ce50f5d8aba905f (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The entire property was just amazing. The pool area was great and the breakfast buffet was more than you can ask for.
None
77802bc410a671c7c7a90a2893a6ded7 (Group Traveler)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Very slow check in process, after waiting so long the employee left as her work time finished and we had to wait for the new shift , the room was worn out the carpet was not clean , smells cigarette, I asked for iron 3 time and arrived 1 hour later , they changed our rooms to cleaner but smaller rooms , the staff was very nice but they do not handle services professionally
Rooms has to be renovated
b9e0d285886071153caad64076673b10 (Group Traveler)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Place location
Reception team was so mean
Service so bad
69b90e59db75710f44b3a642a8e69f9a (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Gorgeous room, beautiful views and extremely friendly staff. Will certainly be back. Also, if you don’t want to drive in Marrakech The location is unbeatable and within walking distance to almost anywhere.
NA
3042403d3ab87188013399a884d3634f (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Farah is very professional & accommodating
The hotel is beautiful & is in an ideal location
The spa experience was also amazing, Asma made the experience amazing!
N/A
72bb01b2a203700ad7ffd76455ed0070 (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The interior lounge area and pools
The check-in system was down for 45 minutes, the jacuzzi was not heated in winter.
9c761feb54d873302d1ea0aee94c8b43 (Group Traveler)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Great location. Used to be great on my
Last stay
First suite was a rip off (half storage room without windows in living area) let me pay extra for suitable room.
No detal kit, no coffee refill, shower first day didn’t got hot, from second only hot, mediocre
Cocktails at the bar, no fridge/minibar at the room, took me 3 attempts to reach someone at the "guest Service Hotline", hard to get service at the pool at all, almost missed my flight because they did a booking error on check in/out, a then on top intrusively pulled my luggage out of the taxi.
Still no invoice received and credit card double charged.
What more to say. Nightmare Hotel
On top as "would have been nice": I arrived at 8 am due to an early flight. While respecting 3pm checkin, IT WOULD HAVE BEEN NICE showing some effort to make it earlier possible. But that feeling just continued until the very last minute and whole guest experience was at best mediocre.
After 4 Attempts to get an invoice from the service they make you send another email to a someone to issue the invoice. I mean seriously. Whats wrong with their interpretation of 5 star service. I am not your their secretary.
6 weeks down the line undefined amount of emails, still no refund. Really! Stay way!
e797f31d6a8871cb1f4f6b139b772fa8 (Couple)
stayed in December, 2025
Guest Score 2 out of 10
Poor
location is good but rooms were of poor quality with poor noise reduction- for one of them we could not close the window. not worth the value
windows were not soundproof, atmosphere of a bad all inclusive hotel, no "luxury" feeling for the price. Employee under bad mangement, definitely bad
deaa55d1709a7201c7807ec16cc20460 (Solo Traveler)
stayed in November, 2025
Guest Score 3 out of 10
Poor
The facility
The staff was lousy and unprofessional
ℹ summer i is it
It’s lousy
Thank you for your information!
Availability from Fri, May 8, 2026 To Mon, May 11, 2026 For 1 Room (Change Search)
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Max
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Area information
- Menara Airport - 1.97 mi
- Train Station - 1.20 mi
- Majorelle Gardens - 1.35 mi
- Agdal Gardens - 2.12 mi
- Conference Palace - 0.71 mi
- El Badi Palace - 1.00 mi
- Bahia Palace - 1.21 mi
- Theatre Royal - 0.96 mi
- Cadi Ayyad University (Faculte des Sciences) - 2.08 mi
- AL Mazar Mall - 2.17 mi
- Royal Tennis Harti - 0.67 mi
- Jamaa el Fna Medina - 0.76 mi
- Moulay El Yazid Mosque - 0.82 mi
- Jamaa El Fna Square - 0.84 mi
- Saadian Tombs - 0.84 mi
- Marrakech Medina - 0.84 mi
- Djemaa El Fna - 0.84 mi
- Place du 16 Novembre - 0.85 mi
- Souk of the Medina - 0.88 mi
- Marrakech Plaza - 0.90 mi
- Ryad Tamsna - 1.00 mi
- Le Jardin de la Menara - 1.22 mi
- Palais Royal Marrakech - 1.22 mi
- Le Jardin Majorelle - 1.35 mi
- Camp Mangin - 1.75 mi
- Business Services Center - 1.85 mi
- Faculte des Sciences et Techniques Gueliz - 1.98 mi
- Ansa el Bahia - 2.60 mi
- Marjane hypermarket - 3.27 mi
- Jardin de l' Aguedal - 3.77 mi
- Camp du Ramram - 6.36 mi
- Takerkoust Barage Marrakech - 20.06 mi
- El Aria - 44.71 mi
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Sofitel Marrakech Lounge And Spa
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco