Sofitel Marrakech Lounge And Spa
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco
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Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco
Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel. License Number(s): 44000HT0916

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Children's playground
  • BBQ facilities
  • Nightclub/DJ
  • bathrobes
  • Table tennis
  • Darts
  • Library
  • Mini golf
  • Snack bar
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • German
  • Spanish
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Electric vehicle charging station
  • Pool with view
  • Kids' pool
  • Mirror
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot spring
  • Hot tub/Whirlpool
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Kids safety features
  • Kids facilities
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Unforgettable experience with this magical five star hotel. An exceptional welcoming from the reception with a Moroccan tea and sweets. They asked us to have a seat while they will do everything for the chick in. Our suite where spacious with breathtaking view of Marrakesh and Atlas Mountains. We always come back to a super clean room. We tried their breakfast and was reaaly so good. Must mention that all staff at the hotel were attentive and well trained. Definitely recommended and would love to come back here again.
Nothing
stayed in February, 2026
Guest Score 7 out of 10
Good
The staff was very friendly
We visited the So Lounge where the food was disappointing, the service was incredibly slow and the heaters were very unevenly divided. Some tables had 2 while our table didn’t have one. So we were cold throughout the dinesr
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Farah is an outstanding and highly professional employee.thanks to her we truly enjoyed our stay when we come we don’t say we’re going to sofitel we say we’re going to farah . She seserve all appreciation and represents your hotel in the best way
Goood farah is perfect
stayed in January, 2026
Guest Score 7 out of 10
Good
Although the facility is old, it is well maintained.
The garden.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Amazing especially the moraccan section.
The music at night it’s very loud
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Bad smell in the toilet
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The entire property was just amazing. The pool area was great and the breakfast buffet was more than you can ask for.
None
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Very slow check in process, after waiting so long the employee left as her work time finished and we had to wait for the new shift , the room was worn out the carpet was not clean , smells cigarette, I asked for iron 3 time and arrived 1 hour later , they changed our rooms to cleaner but smaller rooms , the staff was very nice but they do not handle services professionally
Rooms has to be renovated
stayed in December, 2025
Guest Score 3 out of 10
Poor
Place location
Reception team was so mean Service so bad
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Gorgeous room, beautiful views and extremely friendly staff. Will certainly be back. Also, if you don’t want to drive in Marrakech The location is unbeatable and within walking distance to almost anywhere.
NA
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Farah is very professional & accommodating The hotel is beautiful & is in an ideal location The spa experience was also amazing, Asma made the experience amazing!
N/A
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The interior lounge area and pools
The check-in system was down for 45 minutes, the jacuzzi was not heated in winter.
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Great location. Used to be great on my Last stay
First suite was a rip off (half storage room without windows in living area) let me pay extra for suitable room. No detal kit, no coffee refill, shower first day didn’t got hot, from second only hot, mediocre Cocktails at the bar, no fridge/minibar at the room, took me 3 attempts to reach someone at the "guest Service Hotline", hard to get service at the pool at all, almost missed my flight because they did a booking error on check in/out, a then on top intrusively pulled my luggage out of the taxi. Still no invoice received and credit card double charged. What more to say. Nightmare Hotel On top as "would have been nice": I arrived at 8 am due to an early flight. While respecting 3pm checkin, IT WOULD HAVE BEEN NICE showing some effort to make it earlier possible. But that feeling just continued until the very last minute and whole guest experience was at best mediocre. After 4 Attempts to get an invoice from the service they make you send another email to a someone to issue the invoice. I mean seriously. Whats wrong with their interpretation of 5 star service. I am not your their secretary. 6 weeks down the line undefined amount of emails, still no refund. Really! Stay way!
stayed in December, 2025
Guest Score 2 out of 10
Poor
location is good but rooms were of poor quality with poor noise reduction- for one of them we could not close the window. not worth the value
windows were not soundproof, atmosphere of a bad all inclusive hotel, no "luxury" feeling for the price. Employee under bad mangement, definitely bad
stayed in November, 2025
Guest Score 3 out of 10
Poor
The facility The staff was lousy and unprofessional
ℹ summer i is it It’s lousy
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location was good and close to everything The staff was very friendly and helpful Amazing food and drinks
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location good and bed room size good and it is clean and comfortable and services are good.
I like it .
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Everything from the lobby to the room - the decoration - the bed - bathroom - balcony - breakfast
Housekeeping do not refill the vanity kit so we have to call the reception on a daily basis …
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The Sofitel is in the best location, it is close to Every attraction, restaurant or souk
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The whole experience was fantastic. The staff were extremely friendly and helpful. The balcony view of the swimming pool and the greenery scene was like living a dream.
Guest reviews
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Availability from Fri, Apr 3, 2026 To Mon, Apr 6, 2026 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Menara Airport - 1.97 mi

    Transport

      Train stations Show all on map »
      • Train Station - 1.20 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Majorelle Gardens - 1.35 mi
      • Agdal Gardens - 2.12 mi

    Other attractions

      Historical Buildings Show all on map »
      • Conference Palace - 0.71 mi
      • El Badi Palace - 1.00 mi
      • Bahia Palace - 1.21 mi
      Theatres Show all on map »
      • Theatre Royal - 0.96 mi
      Colleges and Universities Show all on map »
      • Cadi Ayyad University (Faculte des Sciences) - 2.08 mi
      Shopping Center Show all on map »
      • AL Mazar Mall - 2.17 mi
      Other Show all on map »
      • Royal Tennis Harti - 0.67 mi
      • Jamaa el Fna Medina - 0.76 mi
      • Moulay El Yazid Mosque - 0.82 mi
      • Jamaa El Fna Square - 0.84 mi
      • Saadian Tombs - 0.84 mi
      • Marrakech Medina - 0.84 mi
      • Djemaa El Fna - 0.84 mi
      • Place du 16 Novembre - 0.85 mi
      • Souk of the Medina - 0.88 mi
      • Marrakech Plaza - 0.90 mi
      • Ryad Tamsna - 1.00 mi
      • Le Jardin de la Menara - 1.22 mi
      • Palais Royal Marrakech - 1.22 mi
      • Le Jardin Majorelle - 1.35 mi
      • Camp Mangin - 1.75 mi
      • Business Services Center - 1.85 mi
      • Faculte des Sciences et Techniques Gueliz - 1.98 mi
      • Ansa el Bahia - 2.60 mi
      • Marjane hypermarket - 3.27 mi
      • Jardin de l' Aguedal - 3.77 mi
      • Camp du Ramram - 6.36 mi
      • Takerkoust Barage Marrakech - 20.06 mi
      • El Aria - 44.71 mi

Sofitel Marrakech Lounge And Spa

Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marrakech, 40000, Morocco