The little Gym equipment needs improving just a bit. There could be some seating on the top roof to sunbathe. Maybe don’t leave orange juice and fruit salad out before guests arrive for breakfast. Maybe more choice of food if Half board. I understand this is not a restaurant and the chef Hafida goes above and beyond to please. The lemon chicken tagine was divine!

Nothing!!

The Riad is located on the nortwest edge of Marrakech's medina (near Bab Yakout gate), which despite being slightly quieter than the rest of the medina or free from souks, creates a 1.5-3km walk to most tourist attractions like the main square or the palaces (wasn't a problem walking). This area also is quite poor within the medina, so be prepared to see precarious conditions in the streets or beggars or street markets. We never felt unsafe walking but the first couple of days does taking some getting used to the alleyways, smells and people of this neighborhood.

Nothing the only negative was the location of the riad - great to be outside of the medina and not too far but a bit of a walk back at night when the medina closed proved to be an adventure! All in the experience

We loved everything!

Would not reccomend. Far better places for a much better price Firstly, we arrived at the riad at about 6pm, and we were given tea and biscuits upon arrival. We then expected to be shown to our room, however we waited over half an hour while he decided to busy himself with other things/ people. We asked twice if we could please go to our room and he kept making us wait. When he eventually decided to take us to our room(we booked a suite on booking.com, paid the extra) he told us we didn’t pay enough for a suite and must have a room. I showed him my booking confirmation that said ‘suite’ and he said it doesn’t matter, we didn’t pay enough money. This is absolutely ridiculous as we paid the price THEY set on booking.com for a suite. You need to sort your prices out, and not leave that on the customer. This already started us off on a bad note. Secondly, there is no hot water if you are not the first person to shower in the morning. We spoke to everyone at breakfast and they all said they had cold water too. How ridiculous. Thirdly, they do not give you a key to the riad, only to your room. This means that you have to buzz the bell everytime you want to come back in from being out. This would be fine if they answered the door! However on at least three occasions we waited over 15 minutes and buzzed numerous times, and were left in the street to wait. Other riads I have stayed at have not done this. Additionally, we asked for a fan over booking.com messages, weeks prior. They agreed and said of course they would provide one…. Of course when we asked when we arrived they said they didn’t have a fan. They said they could sort something for the next evening. We wanted a fan for some white noise . That first night was awful. It was SO noisy, so many people shouting, we could hear everyone coming in and out and the staff talking and banging doors. They provided the fan the second night, and when we went to turn it on it was broken.

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