Beautiful hotel with exceptional service. The entire riad team sets this special hotel apart. I arrived late and the riad prepared a meal for my room which was greatly appreciated. The riad ensured my arrival was flawless by arranging my fast trak at the airport and transfer service. The breakfast and dinner services were plentiful and delicious with an outstanding atmosphere. Laundry and ironing services were complimentary and fast. Fresh lemonade, teas, pastries were provided complimentary across the hotel or in the room. I highly recommend the private and relaxing hammam and massage. I especially enjoyed my daily conversations with Elena, Hassan and Kamir. I left this property feeling like family, and I hope to return soon.

Everything

An oasis in the City! Staff could not be more helpful - arrange to meet you at convenient location 5 min walk from Riad (cars cant navigate the narrow streets) and transport bags to hotel. They are happy to send someone with you each time if you get lost! Riad is beautifully appointed with two small but lovely pools (one on roof, one in courtyard). Rooms are individually decorated with Moroccan themes - very well done! Even simple things like free laundry are transformational in the City heat! Really cannot fault this place.

From beginning to end the staff of Riad Kheirredine went above & beyond to make us feel welcome. Once we confirmed our booking they were in touch right away to assist us with transport & arrival details to their property. A driver collected us from the train station, & took us a to a meeting point where a staff member met us with a baggage trolley. Since the Riad is inside the medina, we passed by quite a few shops, and traditional hammams. The check-in was easy, and the homemade tea/lemonade is so refreshing. Our room was upgraded on our arrival as we were celebrating a special event, this was a really nice gesture on their behalf. The riad offers a variety of drinks and food to choose from, all homemade & delicious. As we were touring quite a few Riads during our stay, we only stayed with Riad Kheirredine for 3 days, and I wish it would have been more. They really went above & beyond to make us feel welcome & at home. We had several confirmations for dinners/events during our trip & the staff at Kheirredine offered to help us reconfirm & finalize all the details, again, an amazing gesture. They also offered a phone to use during our stay, but since we had bought phone sims at the airport, we didn't need them. We were in touch with them via WhatsApp during our entire stay with them, & that made our arrival into Marrakech much smoother. During the weekend we went to a party in Nikki Beach, & came back pretty happy , Kheirredine sent a staff member to our taxis meeting point to collect us & walk us back to make sure we didn't get lost through the medina. That same night we had pre-booked a big dinner but were unable to make it, & they easily accommodated it for the next afternoon before our departure. There is much more to cover, but not enough space on booking. This is one of my favorite stays in all my travels & I'm looking forward to visiting them again.

Super lovely friendly and welcoming hotel, the room is bigger and better than expected, all staff are lovey and caring!

5 stars for Riad Kheirredine during our trip to Marrakech! This Riad is beautiful and so are the hearts of the people that work there. We felt welcome like family from the moment we checked in until we checked out. The staff went above and beyond to make our stay as special as possible, accommodating food for late check in, offering tea in the evenings, organizing tours, cabs and even a lovely birthday surprise with balloons and a cake. The staff at Kheirredine will definitely look after you and you'll be left feeling like this is your little oasis in Marrakech. The breakfast, hammam, cleanliness and overall hospitality was exceptional and luxurious. I would love to stay here again!

Everything. The room and the riad was amazing. The breakfast was fantastic. The staff were incredible!

I've never had such an experience in any hotel before. All the staff are incredible! Despite i know many names, I will not mention names as i will for sure forgett someone and it is no fair :) The ladies in the reception, the gentelmens in the restaurant, the cleaning ladies, the spa ladies, the night guardian... All the rooms are clean 2 times a day. When arriving to the hotel they will give you all the possible explanations about Marrakech, such as places to visit, excursions, restaurants and so on and they kindly make all the reservations for you. If you need a taxi to go outside, a tuc-tuc , they will also kindly book it for you! They will provide you a mobile phone so that you can always be in touch with the hotel for anything you need or if like get lost in the medina or any other issue. The breakfast is excelent, everything fresh and delicious, we could never eat everything as it is really huge! You can have the breaskfast in every part of the many beautifull places of the hotel! It is a very beautifull, lovely and peacefull place, every decoration detail in the hotel are awesome. We've fell really happy and in peace. I can assure you this was my best experience hotel and i hope to return some day. Many thank you for all the warming and lovely reception, i really fell like home in a very different country.

Staff hospitality (spa staff, reception / concierge, bell hop staff, breakfast / dinner staffeveryone!), room, facilities and offerings were all exceptional.

Everything

Absolutely everything was perfect.

staff service was excellent from all involved. Location in medina was very authentic and walking around felt perfectly safe. Having its own restaurant and rooftop tables just added to the overall excellent standards.

everything. This is a special place in Marrakech and one of my favourite hotel by far. in fact I came here for the second time after many years and the Riad is still absolutely stunning (even more!)

We felt very welcomed from the moment we arrived and the amazing staff really went out of their way to provide us with a top-notch experience.

We had an absolute wonderful stay here in July 2022 for 4 nights. This Riad takes service to a new level. Every single staff delivers a high level of service which is unique for even a luxury hotel. We really enjoyed the feeling of almost having the place to ourselves. There are plenty of small lounge areas so you feel very private. You can have your meals wherever you want but sitting on the roof terrace is wonderful when the sun sets. The breakfast is amazing with fresh fruits, pastries, bread and then whatever else you want to pick from a menu at no extra cost (grilled veggies, ham, egg dishes etc). You can order coffee and water at no cost throughout the day and we also had fruit and cookies in our room every day. It's a small thing but very nice! The room had air condition and the beds were comfortable. The rooms are cleaned thoroughly (really!) every day. The staff will help you with whatever you need and there is always someone at hand to escort you in the labyrinth of the medina but you'll soon get the hang of it. We never felt scared walking through the small alleys, even at night, but it would be tricky if you got lost. Our phones didn't work well but we were given a mobile phone by the hotel so we could get in contact with them whenever we were out and wanted to be picked up. They also arranged for taxis when we needed (standard fixed rate for rides in central Marrakesh seemed to be 5). We wanted to come back to this Riad while we were in Morocco but changed our plans but we will definitely stay here again next time we visit. Million thanks to the entire staff!