Nothing

Breakfast started 50 minutes late but was good when they got their act together. Management we a bit thin on the ground.

Something to consider - but maybe some light music around the pool during the afternoon would lift the atmosphere. But the tranquility was personally welcomed!

The staff on the reception not welcome not professional The cleaning of the room

No alcohol available at the hotel.

Everything wears really perfect for our vacation!!

it would be good for the hotel to provide a regular shuttle service to and from city centre. breakfast was good however, it will be noce to have more hot food choices. there are no tea and coffee making facilities in bedroom. noises (dogs barking, cats fighting) during the night when you are trying to sleep.

nothing. it was perfect!

The hotel is about 20 minutes drive from the town centre in a not very nice part of Marrakech. It is located about 300 meters of a "dirt road" from the main road. To get there one needs to either have a car or take a taxi, which is VERY expensive.

The shower takes a while to heat up so be patient. Also, needed bug spray.

No alcoholic beverages on the list, time passes a little more quietly here and this also applies to the staff, if you are on holiday, it doesn't matter at all, if you are in a bit of a hurry, like us, you would appreciate a little more brisk pace.

SERVICE - or more lack of it. This is beautiful property with the staff that works there are just useless. They barley speak English, they are slow (30 min to 1h waiting for food). Also it looks one person basically do everything (deals with orders, prepares drinks/food, do the reception stuff). Hence why they are not good at anything and it gave us really bad aftertaste after staying in this Riad. Another bad situation , one day cleaner just came out of nowhere to our room around 6pm and she didnt even knock the doors, just opened it. Luckily we were both chilling just in bed watching tv, but it put us in very uncomfortable situation, (they dont provide with "do not disturb" signs) - FOOD - overall food was just average. I don't understand all those good reviews here. We have been on Full Board option, and what surprised us, that we DIDNT have any choice of food. There was only ONE dish per lunch/dinner predefined by the kitchen(no choice la carte), and if you wanted something else, you would be charged extra. They didnt even ask if we like the particular dish, they just served it like to the children in the school. Breakfast offered some options (buffet style), but just between bread, jam, and some vegies, (no cheese, ham) and everything always looked like "previous day leftovers". Example - one day we had very late dinner (pizza) and we left half of it, turned out it was served the next day in the breakfast buffet. It was disgusting that other people were offered our leftovers from last night at the breakfast buffet which they didn't evenknowabout. - please note all soft drinks are extra paid (prices in menu doesn't include TAX) and hotel DOSNT serve any alcohol, and because its outside of the city there is 0 stores around, so if you craving anythign you will have to go to the city (15 euro one way) - they dont provide with iron.