Our stay at this charming oasis in Marrakech was nothing short of exceptional. Alan, our gracious host, truly went above and beyond to ensure that our experience was unforgettable. From the moment we arrived Iit's like stepping into a cozy labyrinth of Moroccan beauty. The Riad boasts stunning views, with its rooftop terrace offering a picturesque glimpse of the city's skyline. Each room has its unique charm and character. Each morning, we were treated to a delciious spread of Moroccan delicacies, fresh juices and sauces. Alan's hospitality was unparalleled. He provided us with a map and valuable recommendations, helping us navigate the vibrant streets of Marrakech. His willingness to assist with organizing trips and excursions, and even arranging transportation to and from the airport, made our stay all the more convenient and stress-free. We were a group of five, staying in two rooms, and the Riad accommodated us perfectly. The plunge pool was a refreshing oasis, impeccably clean and inviting after a day of exploration. The Riad's location in a residential area ensured our safety, even during nighttime walks. The locals were always eager to guide us and lend a helping hand when needed, making us feel truly welcome in Marrakech. The Riad's proximity to a tourist point for cabs and excursions was a bonus, just a short 5-minute walk away. Additionally, one of the entrances to the medina was less than a 15-minute stroll from the Riad, making it incredibly convenient for exploring this historic part of the city. Even transportation to and from the airport was a breeze, thanks to the Riad's ability to arrange affordable transfers. There is Abdul who covers the night shifts who opens and lets you in the Riad and is very helpful. In summary, our stay at this Riad was an amazing experience, and we owe much of it to Alan and the team's warm hospitality. Thank you!

The Riad was so beautiful and comfortable! the tile work everywhere is gorgeous and the rooftop terrace overlooks the citybreakfast on the terrace was a wonderful experience. the staff were super helpful! they provided maps with details on how to get around the Medina and were very accommodating. we ordered the dinner for our first evening and it was excellentlemon and olive tajine and couscous. The Riad is inside the Medina with a short walk to restaurants and shopping. It was also very safe for my 23 year old daughter and me walking around on our own.

We had a very good time in this Riad. We got a lot of good advices, the people working there are very nice and helpful. Breakfast was good organised and very tasteful, with some explainations on what we were served and the company of the cat. The room was not big but big enough, very well decorated and very comfortable. A little minus for the door of the nathroom which didn't open completely. Wifi works nicely. The small pool in the middle court is very nice for a little bathing at the end of the day. The Riad is insinde the Medina, so be aware that it can be loud in the evening. We didn't feel insecure at any moment and enjoyed the stay at the Riad Eloise very much!! I didn't take a lot of fotos because I take more videos.

Friendly helpful staff

Everything was wonderful. Staff were absolutely amazing. The Riad was incredible as well. Nice spacious rooms with AC. If we go back this is where we would stay again

The breakfast was delicious. Very fresh and lovely fresh bread, bakery and cakes. The manager Abdel was so helpful and kind. The riad was beautifully and authentically decorated. The room was lovely with a huge bed and a good shower. My daughter and I felt very safe and looked after.

Wonderful and helpful staff. Great location and a lovely stay. Thank you!

Wonderful room, staff and Riadwould recommend 100%!

The Riad Eloise is a beautiful hotel located a short walk away from all of the museums and resteraunts in the old part of Marrakech close to the medina centre. Me and my partner thoroughly enjoyed staying in this hotel for a week, the experience was very personal and the hosts and staff were friendly and polite. A special mention needs to be given to Abdel, who was our host throughout the holiday working all hours due to absence of other hosts. Despite this the service offered was second to none, he would always give us good recommendations and went the extra mile to help us with bookings, maps etc. The breakfast served is good and the hotel is very clean with all the amenities you need. Despite there being an earthquake during our stay we still managed to enjoy everything that was previously planned, it did not stop us from doing any activity nor exploring the city (damage is mainly in high Atlas Mountains). Although there is minimal damage in the median area it is nothing to be concerned about so dont let this change your decision to go to Marrakesh, especially as the locals and hotels rely heavily on tourism for their income. Overall I highly recommend staying in the Riad Eloise, a hidden gem that takes you to a relaxing escape away from the hustle and bustle of the city!

A hidden gem located behind a golden door at the end of an alley way. Dont let that put you off, what lies beneath is exquisite and the staff couldnt do enough for you. The welcome mint tea and cookies as well as the breakfast was a beautiful touch - everything homemade! The owner even organised a Birthday package to offer my mum with for her 70th.

We liked the staff because they helped us with everything from where to eat to all the practical things. The room was beautiful and the staff was very good at cleaning the room everyday. The breakfast was nice and there was diferente things everyday which was nice. The hotels facilities was very good and clean. We would definitely recommend this hotel.

The inside is beautifully decorated and the owner is very helpful. Rooms are clean and comfortable. We couldnt have asked for a better host.

We recently had the most extraordinary stay at Riad Eloise. From the moment we arrived, we was greeted with exceptional warmth and hospitality by Alain and his wife, Abdul Rahim, and the entire team. Their attention to detail and genuine care for every guest truly set this experience apart. The Riad's ambiance was enchanting, a perfect blend of traditional Moroccan design and modern comforts. Alain's recommendations for local attractions and restaurants were spot-on, making our stay even more memorable. Abdul Rahim's impeccable service and friendly demeanor made us feel like a cherished guest throughout our time there. The entire team's dedication to ensuring our comfort and satisfaction was evident in every interaction. Without a doubt, Riad Eloise is a testament to the art of hospitality, and we can't wait to return for another unforgettable stay.

Family own. Good service and communication. Rooms of diff colours