This Riad is located in an area of town that I would not recommend for travelers. It is a 40-minute walk to the old town or a 10-minute cab ride, which costs around 10 euros each way. So, you should factor an additional 20 euros per day into your travel budget for transportation. We found the staff to be unavailable most of the time and not very welcoming. Upon arrival, it felt lifeless as there was often no one around, lacking the warm hospitality that other riads offer. During our week in Marrakesh, we stayed in the old town and had a completely different experience. We spent one unfortunate night at Ayadina, where we had the worst sleep because the air conditioning was set to high all night. It made us cough and left us feeling cold. We were unable to adjust the fan or temperature, so we ended up opening the windows, which allowed noise from the busy street behind the Riad to disturb us. Overall, this place was not a good fit for our family.

The property is somewhat isolated from places of interest to walk to.

Nothing.

The room felt dusty and the towels are thin and worn. The carpets felt like they needed to be cleaned. The decor is a bit faded old style but I suppose it’s part of the look.

Location: The Riad is located about a 30-minute walk from the main Medina area and 40 minutes from the farther parts, through narrow, poorly lit streets. While the walk is fine during the day, at night, the winding alleys can feel intimidating and desolate. Service: The Riad uses a doorbell system to let guests in, but there are three different doorbells with no clear instructions on which one to use and the butler was often very harsh. On one occasion, we were left standing outside for 20 minutes without a response. Additionally, the doorbell sound can be heard late into the night, disrupting the peace. Communication Problems: Despite being given local contact numbers, our calls went unanswered when we were trying to find the Riad and later when we needed assistance. We also requested a room with a shower, but the first room had a bathtub, and the second room had two beds pushed together instead of a double bed. We had to wait until the second night for the room change. State of the Riad: While the Riad looks charming at first, the condition of the property is disappointing. Cleanliness was lacking, with stained linens in the first room and worn, damaged furniture in the second. The rugs triggered allergies, likely due to accumulated dust. The Riad feels neglected and in need of maintenance and deep cleaning. The rooftop pool is much smaller than it appears in the pictures, and overall, the pictures are more flattering than the actual state of the Riad. Overcharging: We were surprised to find that we were charged 70 dirhams for a bottle of water, which is usually 6 dirhams in a local shop, which is 11 times more than the regular price. So while upcharge is expected in a hotel, this seemed extreme. Breakfast: The orange juice served at breakfast was a mix of fresh and artificial juice, which felt disappointing, especially considering the abundance of fresh oranges in Marrakech.

Not much in the way of amenities- no iron, no kettle, no fridge. Very meager breakfast.

The bed was a little too hard for me. My room did not have a shower, but the bath was lovely. Be warned, there a many steep stairs through out the Riad.

The room was very dark and although we could open the shutters, it was on to a communal space. so not very private. The location of the Riad is at the other end of the Medina and is a 25 minute walk to the markets through the quiet end. We had locals trying to take us on a path to the markets and didn't feel 100% safe at times. You need to really get a taxi to the main squares and markets. We paid for a junior suite to include our 14 year old. At the end of the stay the invoice included another £100 for our son to stay with us. They did eventually take the charge off the bill, but it took a little to sort including a call to the owner. Booking would have confirmed the booking with the 3 people as per our confirmation so it was disappointing that they tried to charge again for the extra bed, when it was clearly detailed in the booking.

It would have been nice to have bottled water every day not just for the first day. I don’t think the welcome folder informed about the air-conditioning. As the controls were up high and not noticeable it looked like the room didn’t have it.

Nothing- we were a group of 7 and all had a great time. I would add that you need a reasonable level of mobility to access rooms and terrace as there is no lift, and stairs lead to all the bedrooms. We were all fine, but I felt it should be mentioned.

A wee bit far out but we'll walkable

The pillows weren't very comfortable. There was a bit of noise from people sitting around chatting in the inner courtyard at night. It was Ramadan so we were advised staff might not be around during sunset. This was fair enough but at other times it was hard to find staff to help with basic things like call a taxi. Also we had a lovely Hamamm but we weren't advised when booking that the therapists needed separate payment by cash, so we felt bad that we couldn't pay them on the day.

Nothing to report

Nothing. Everything was exceptional

There was nothing that we didn’t like. We might have liked to be able to make a cup of tea in the bedroom but this didn’t detract from our stay.