Kenzi Menara Palace & Resort
Avenue Mohamed Vi Zone Agdal, Marrakech, Marrakech, 40000, Morocco
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1 Room With 2 Adults Change Search
Room
Room
Address
Avenue Mohamed Vi Zone Agdal, Marrakech, Marrakech, 40000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- 24-Hour Front Desk
- Elevator
- Children's playground
- Trouser press
- Table tennis
- Heating
- Fax/photocopying
- Evening entertainment
- On-site parking
- indoor pool
- kids club
- outdoor pool
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Indoor play area
- Electric vehicle charging station
- Pool with view
- Plunge pool
- Wine/champagne
- Fruits
- Kids' pool
- Sun loungers or beach chairs
- Aerobics
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Airport shuttle (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Menara Airport - 2.53 mi
Click here to leave your opinion >>
Abdelhamid (Couple)
stayed in September, 2026
Guest Score 5 out of 10
Fair
Change the showers
It was leaking
And the is not tight
حسناء (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
It’s very nice experience and staff very friendly
MARIA (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Memunat (Family with young children)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
The staff were very nice and listened to our complaints.
Memunat (Couple)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
The staff
I was very disappointed with my stay at Kenzi Menara. Based on my experience, I would not consider this a true 5-star hotel.
The biggest issue was the air conditioning. There was no air conditioning in the hotel’s common areas, and even the AC in our room was weak. It would shut off during the night, and I woke up sweating on multiple occasions.
Another major problem was the noise. Loud music was blasted every night and made it difficult to sleep. I complained to the staff and was told it would only happen over the weekend, but the disturbance continued.
The breakfast was also disappointing, as it was exactly the same every single day with very little variety.
To make matters worse, the refrigerator in our room did not work. It had to be replaced several times, yet it still failed to keep anything cold.
Overall, this was a very frustrating experience. If hotel management reads these reviews, I hope they take this feedback seriously and address these issues. Guests paying for a 5-star experience should expect reliable air conditioning, a quiet night’s sleep, functioning room amenities, and a breakfast that offers more variety.
HAITHAM (Group Traveler)
stayed in August, 2026
Guest Score 7 out of 10
Good
Ok
No
Aamir (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
The hotel was clean, the staff were friendly and welcoming, the breakfast was good, and the location was convenient. The swimming pool and overall facilities were enjoyable.
The air conditioning in the room did not work properly and needs to be repaired.
Fiaz R. (Family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Pool was excellent, the room was spacious, Pool-side staff and services was excellent.
AC in the room could be more stable. Long queues at breakfast, could have liked a bit more intercontinental selection. There were no prayer-mat in rooms available, would appreciate if the hotel could facilitate prayer-mats in all rooms in the future, as well as an arrow showing the qibla direction.
Bente (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Our stay at Kenzi Menara Palace was absolutely outstanding from start to finish. The hotel is stunning, the atmosphere is vibrant yet relaxing, and every detail feels thoughtfully designed. The rooms were beautiful, the facilities were excellent, and the food and drinks were fantastic.
What truly made our stay exceptional was the staff. Every single team member was warm, welcoming, and genuinely eager to make our stay memorable. Their hospitality was second to none.
We did experience a small issue with flying ants during our stay, but what impressed us most was how quickly and professionally the team handled it. They responded immediately, kept us informed, and made sure the situation was resolved as smoothly as possible. It never took away from our overall experience.
The hotel exceeded all of our expectations. It perfectly combines luxury, style, and outstanding service. We left with wonderful memories and can’t wait to return. Without a doubt, one of the best hotel experiences we’ve ever had. Highly recommended!
That we only were there for 2 nights. Next time we’ll stay much longer!
Yassine (Group Traveler)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
We stayed at Kenzi for two nights only and everything was perfect, enjoyed our little escape, the staff were nice and helpful and the food was also great.
Michael (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Very nice vibe.
Distances can be a bit long to get to different parts of the hotel.
Jan (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Your smile campaign is majorly working. The entire staff was professional and pleasant. We ate dinner onsite six nights, each meal was tasty and delightful and the wait staff service exceptional. I’d go so far as to say the best waiters I’ve ever had (and I travel a lot).
That’s easy. The pillows on the bed were far too large and too hard. That should be an easy fix. I asked for softer pillows, but even those were uncomfortable.
corinne (Couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
The swimming pool and nearby the souk
Need a makeover in the rooms
Najib (Family with young children)
stayed in April, 2026
Guest Score 7 out of 10
Good
Food was excellent lots of choices.
Reception Hôtel lots of extra to pay not included.
vicky (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
We booked here last minute having found out our original, more central hotel was under construction. The distance from the souls etc is no problem at all and Ubers are around £4.50 and only a short wait. Th rooms are huge, quiet and everything you would need though not modern. Pool area is big (but cold…. Which is welcome on a hot day!). Breakfast ample.
Terrible rock solid pillows. Check your bill at the end as mini bar was added it’s slightly dated but for the price you really complain. Very good value!
Anass (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The hotel room was clean, nice and spacious. Breakfast offered a wide variety of food. The staff were friendly and helpful.
Jackie (Solo Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
Nice place for a family visit to Marrakech. A bit out of the city, so it's quiet. Pools are nice and breakfast had a nice selection.
Food options and opening times aren't great for families.
Alexandre (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Excellent upscale property with spacious clean rooms and nice bathrooms, wonderful quiet setting on a large secure/fenced lot with space for walks, very good breakfast with early start (important for early tours), two excellent reasonably priced restaurants with great service. Staff accommodating and welcoming. Competitively priced.
Location a bit away from the center, many tours do not pick up/drop off or for extra charge only. Not much around. Walk from room to restaurants or spa not fully inside, chilly in winter. Hotel pool small and not free.
Lorna (Family with young children)
stayed in February, 2026
Guest Score 5 out of 10
Fair
The grounds on the property were beautiful.
The concierge connected us with one of his friends as a guide, but the guide seemed more focused on taking us to shops where he had deals—at prices that were outrageous. After that, the concierge didn’t really follow through or assist us further.
On top of that, the tours he quoted and tried to charge us for were significantly overpriced—we found the same tours online for less than half the cost.
The room was nothing that was advertised. The bathroom had a terrible smell.
Ihab (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Breakfast
The rooms were very cold, I had booked two rooms and they were the same. The sliding window doors in the room are not sealed and let in a lot of cold air, meanwhile the heating was hardly working. The gym was a joke, unlike what they made it out to be on the website. Basically, a treadmill and two mats on the floor. I had gone to have lunch at the hotel restaurant and was told to go and take a seat. The restaurants served a buffet style lunch, but when I went to the buffet area i noticed most items were finished and were not being renewed. 10 minutes later I was told they were closing and brought me a bill for a lunch i hardly had.
Thank you for your information!
Area information
- Menara Airport - 2.53 mi
- Agdal Gardens - 0.82 mi
- Majorelle Gardens - 3.74 mi
- Train Station - 3.47 mi
- AL Mazar Mall - 0.30 mi
- El Badi Palace - 2.08 mi
- Bahia Palace - 2.32 mi
- Conference Palace - 2.95 mi
- Theatre Royal - 3.30 mi
- Cadi Ayyad University (Faculte des Sciences) - 4.52 mi
- Jardin de l' Aguedal - 1.69 mi
- Palais Royal Marrakech - 1.84 mi
- Saadian Tombs - 2.00 mi
- Moulay El Yazid Mosque - 2.02 mi
- Ansa el Bahia - 2.18 mi
- Ryad Tamsna - 2.46 mi
- Jamaa el Fna Medina - 2.60 mi
- Djemaa El Fna - 2.60 mi
- Jamaa El Fna Square - 2.61 mi
- Marrakech Medina - 2.61 mi
- Souk of the Medina - 2.69 mi
- Le Jardin de la Menara - 2.79 mi
- Royal Tennis Harti - 3.08 mi
- Place du 16 Novembre - 3.28 mi
- Marrakech Plaza - 3.33 mi
- Le Jardin Majorelle - 3.74 mi
- Camp Mangin - 3.83 mi
- Business Services Center - 4.26 mi
- Faculte des Sciences et Techniques Gueliz - 4.40 mi
- Marjane hypermarket - 5.68 mi
- Camp du Ramram - 8.78 mi
- Takerkoust Barage Marrakech - 18.41 mi
- El Aria - 47.14 mi
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Kenzi Menara Palace & Resort
Avenue Mohamed Vi Zone Agdal, Marrakech, Marrakech, 40000, Morocco