Hivernage Marrakech
Rue Des Temples, Marrakech, Marrakech, 40000, Morocco
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1 Room With 2 Adults Change Search
Room
Room
Address
Rue Des Temples, Marrakech, Marrakech, 40000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Packed lunches
- Heating
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- On-site parking
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Outdoor furniture
- Fitness classes
- Personal trainer
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Takeout dining services available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Menara Airport - 2.06 mi
Click here to leave your opinion >>
Louise (Group Traveler)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
We were a group of 4 friends so had interconnecting rooms which worked perfectly. The beds were comfy and one of the rooms had a table and chairs were we could sit at the end of each day and chill out. The breakfast which really good, a lot of choice and items were always being topped up. The pool area was great and the pool bar good too and food really good quality.
The fruit at breakfast was not always very tasty but this improved during our stay! The other items made up for this as everything else was freshly cooked or baked.
Seth (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff was very warm and welcoming, offering a friendly helping hand at every turn, especially Aya. We spent time in the pool while they coordinated a private driver for us. Booking.com got the check-out time wrong but they were very understanding!
The elevator buttons are difficult to see. Not a problem at all!
Mohamed (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect, specially Aya the guest relationship she is helpful and professional
Ilan (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Absolutely wonderful hotel! ⭐⭐⭐⭐⭐
We had an amazing stay. The hotel was excellent, the food was delicious, and the breakfast was simply outstanding. The entire team was incredibly friendly, welcoming, and helpful. From the housekeeping staff to the management team, everyone was amazing and made us feel truly special.
And the location? Simply WOW! Perfect location and a beautiful place to stay. We would definitely come back and highly recommend this hotel!
Ilan (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Absolutely wonderful hotel! ⭐⭐⭐⭐⭐
We had an amazing stay. The hotel was excellent, the food was delicious, and the breakfast was simply outstanding. The entire team was incredibly friendly, welcoming, and helpful. From the housekeeping staff to the management team, everyone was amazing and made us feel truly special.
And the location? Simply WOW! Perfect location and a beautiful place to stay. We would definitely come back and highly recommend this hotel!
Amina (Family with young children)
stayed in August, 2026
Guest Score 2 out of 10
Poor
The stuff
I booked this five-star hotel specifically for a relaxation break before returning to work, so unfortunately, the experience was very disappointing. Considering the amount of money we paid, I expected a peaceful and relaxing environment.
However, there were ongoing renovations, including work on the hotel rooftop, which created a lot of noise, especially in the morning when guests should be able to rest. Instead of enjoying the quiet and relaxation we came for, we were disturbed by construction noise. I even recorded the noise in the morning because it was so disruptive.
In my opinion, if a hotel is carrying out major renovations such as rooftop construction, it should not continue receiving guests as if normal conditions are being provided. At the very least, customers should be clearly informed before booking so they can decide whether they still want to stay.
It was very frustrating to pay a premium price for a five-star hotel and not be able to enjoy the peaceful and relaxing experience we expected.
Yousuf (Couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Location
Ongoing construction work
Assetou (Family with young children)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Bon emplacement et grande piscine
Les toilettes n’étaient pas propres et le nettoyage de la chambre n’était pas du tout bien fait. Petit ascenseur qui prend du temps car l’hôtel est très fréquenté. Travaux en cours pendant notre séjour qui dérangeait beaucoup
olwen (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Lovely hotel with brilliant staff
Bed was very hard and lots of facilities weren't in use e.g we booked the hotel for the spa and couldn't use it.
Jabor (Solo Traveler)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
there was a huge construction in the hotel and they did not notify us through email or compensate at least
Adriana (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everything was great !!
doğa (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The staff was friendly and helpful. The hotel is well decorated and compact. Nice breakfast
The pool is small.
Mohammed (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Polite and gentle staff
Location
Bathroom need some maintenance specially the shower head.
Abdul (Family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Clean rooms and breakfast was excellent. Property was slightly old but had all the amenities expected of a boutique hotel. Excellent
PANKAJ (Couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Room was beautifully done.
The Relations Manager was very helpful (Ms. Hatima)
Location was excellent
Food was good and the breakfast spread was very good.
The Air conditioner in the room needs to be cooling better
The curtains were not properly fixed
Maintenance can be improved and the maintenance staff can be better trained.
Even the plumbing needs improvement
Anabela (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
perfect location
AC did not work
Nicole (Family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location!
The hotel has a great location, the breakfast is good, and the staff is generally helpful. The rooms are not luxurious but they are comfortable. However, the towels and bathrobes need to be replaced or renewed.
Unfortunately, I had a serious issue with the security deposit. Instead of a pre-authorization hold, the amount was charged to my credit card without communication. During check-out, I was told I would receive the refund by email, which did not happen. My aunt, who was also staying at the hotel, had her deposit refunded on the spot, which made me realize something was wrong. Only then was the mistake acknowledged.
Until today, I still have not received my refund or any clear update from the hotel. This lack of transparency and resolution is very disappointing.
I hope the hotel improves its internal process and communication, so future guests don’t face the same issue.
Ishan (Solo Traveler)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Excellent Staff and the Location. What a lovely neighbourhood
Rooms and cleanliness. House keeping should be improved a lot. Tables in the room are dusty
oilpatchmike (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Very nice hotel and great staff. The location is perfect. Only a five minute taxi from the medina and walking distance to many good and varied restaurants. The horse carriages come by and that is a good option as well to get around town.
The hotel restaurant and cafe are of excellent quality. The breakfast buffet had a good selection of fresh food as well. The rooftop bar/restaurant has a great view of the city.
No complaints we had a very nice stay.
Maryah M. (Family with young children)
stayed in August, 2025
Guest Score 5 out of 10
Fair
We stayed at Hivernage Hotel & Spa for two nights and had a wonderful experience. The morning staff were exceptionally nice, full of energy, and made every interaction feel warm and welcoming, you can’t help but love them. A special note of appreciation goes to one of the managers, a lady, whose professionalism and kindness stood out and made our stay even more enjoyable. The location was great.
Unfortunately, the check-in experience was disappointing as the gentleman who assisted us seemed tired and extremely unpleasant, leaving a bad first impression. There was also ongoing construction during our stay started in early morning, which disrupted our rest and sleep. While the hotel has been renovated, it still feels old, and the lack of carpet in the room was uncomfortable for us. Overall, the morning team truly saved our experience.
Thank you for your information!
Area information
- Menara Airport - 2.06 mi
- Train Station - 1.19 mi
- Majorelle Gardens - 1.26 mi
- Agdal Gardens - 2.16 mi
- Conference Palace - 0.73 mi
- El Badi Palace - 0.97 mi
- Bahia Palace - 1.16 mi
- Theatre Royal - 0.95 mi
- Cadi Ayyad University (Faculte des Sciences) - 2.02 mi
- AL Mazar Mall - 2.23 mi
- Royal Tennis Harti - 0.64 mi
- Jamaa el Fna Medina - 0.69 mi
- Jamaa El Fna Square - 0.76 mi
- Marrakech Medina - 0.76 mi
- Djemaa El Fna - 0.77 mi
- Place du 16 Novembre - 0.79 mi
- Souk of the Medina - 0.80 mi
- Moulay El Yazid Mosque - 0.81 mi
- Saadian Tombs - 0.83 mi
- Marrakech Plaza - 0.84 mi
- Ryad Tamsna - 0.94 mi
- Palais Royal Marrakech - 1.22 mi
- Le Jardin Majorelle - 1.26 mi
- Le Jardin de la Menara - 1.29 mi
- Camp Mangin - 1.76 mi
- Business Services Center - 1.80 mi
- Faculte des Sciences et Techniques Gueliz - 1.93 mi
- Ansa el Bahia - 2.58 mi
- Marjane hypermarket - 3.20 mi
- Jardin de l' Aguedal - 3.81 mi
- Camp du Ramram - 6.29 mi
- Takerkoust Barage Marrakech - 20.16 mi
- El Aria - 44.64 mi
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Hivernage Marrakech
Rue Des Temples, Marrakech, Marrakech, 40000, Morocco