The hotel was clean , everyone is doing his job , breakfast was amazing

The staff was just outstanding, kind, attentive and goes out of their way to help you. Special thanks for the exceptinal receiptionist Oussail (Wissal in Arabic) she was so kind and just service minded. The whole team was great. Will go back again for sure

I liked the ambience and traditional feel of the hotel, the aesthetics, and the facilities. Staff were also friendly, helpful, and polite.

Beautiful property well located. Great breakfast buffet. Very popular infact a bit crowded even in off season.

Great overall experience. The service was smooth and efficient, the staff was professional and welcoming, and everything went as expected. I really appreciated the clarity, responsiveness, and attention to detail. Would definitely recommend.

We loved our stay great breakfast

Breakfast was good. Front desk was helpful. Rooms were spacious. WiFi was very good

Room was big and spacious, very clean. Nice decor.

We had been traveling from Paris, to Barcelona and landed in Marrakech. We were greeted by Ouissal at the front desk and said you are welcome ? We have stayed here before. Spacious rooms and I would recommend the upgrade and pool views. Breakfast is very nice, parking, easy walking to other restaurants, shops and the exchange ? is next door. Beautiful people ❤️

Beautiful Ouissal at the front desk helped us check in my mother in law who has never stayed at a hotel. We wanted her to have a grand experience. She was very happy. My mother in law is a traditional Moroccan and it was important to us that she felt safe and welcomed. They welcomed ? her with traditional greetings like the Queen Mom should receive ❤️ Beautiful Room too!!

I have stayed here multiple times. The staff is always so happy to help. Ouissal welcomed us by remembering us and making sure our stay was upgraded to our needs. Everything is close for walking, safe, parking, beautiful breakfast, exchange ? next door.

Room size and location

Breakfast was busy with food running low on quite a few occasions Only 1 person on reception to check in which took a long time Rooms really comfy

Phenomenal breakfast buffet, great rooms, convenient location, high quality all around.

Such a positive and relaxing atmosphere at this hotel and the warm and welcoming staff members was beyond my imagination!!! An awesome Moroccan scent in the lobby the second I stepped in, followed by warm greetings from the bellhops who ushered me to the front desk gentleman Mr. Zakaria, who made my check-in very smooth. The room was neat, simple yet tastefully decorated, the room service lady Mrs. Hasna is of a generous kindness that I havent seen before. The Hammam experience is must do in this hotel, modern facility, very clean and the staff is very welcoming and experienced. Last but not least, the buffet area, run and managed by Mr. EL Alami, a gentleman with an extreme kindness, all smile and energetic. His staff members are tuned to his energy and the way they welcomed me every morning and every time my mom and I had lunch or dinner over there made us feel home. It’s a such tailored and customized customer service. They would call my mom and I by our names and even though its a buffet, they would come check on us if we needed anything else. They would ask my mom what she wanted and go bring it to her so she does not bother walking around when it was busy (which basically was every day) Overall, if you’re looking for a home away from home to stay in, this is the place. Both Family and single people oriented, centrally located (15mn walk on the beautiful Mohamed 6 avenue to Gueliz neighborhood and about 8-10mn cab ride to Jamaa el fna) It has all the necessary amenities and personally what struck me the most was the consistency in terms of the customer service. The kindness and the hospitality spirit of the staff members of this hotel is hard to beat!!! I was blown away!

Location and breakfast

Loved the location near our conference venue - across the road Rooms very spacious Breakfast was good - big offering Staff tried helping with any questions

Had a wonderful check-in experience with ibtissam and checkout with boutaina. Lovely ladies who helped us during our stay. The hotel room was okay it looked a bit old especially with the TV and its stand , but is was clean and the view was amazing as well as the breakfast and dinner service

Everything !! Good breakfast as well