El Andalous
Avenue President Kennedy Hivernage, Marrakech, Marrakech, 40000, Morocco
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Avenue President Kennedy Hivernage, Marrakech, Marrakech, 40000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Nightclub/DJ
- Billiards
- Table tennis
- Heating
- Fax/photocopying
- Snack bar
- On-site parking
- outdoor pool
- 24-hour security
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Convenience Store
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Indoor parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Menara Airport - 2.03 mi
Click here to leave your opinion >>
Yichen (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
It’s a pickup point for the tour
They double charged me and I had to waste my whole night trying to solve this problem
Khalid (Family with young children)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
The images were misleading nothing looked like the images
It was very small and not maintained
addi (Family with young children)
stayed in February, 2026
Guest Score 5 out of 10
Fair
That’s fine but never come back again
Not that much bad
Stephen (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Nice pool but not warm enough to go in. Very nice breakfast with lots to select from.
Mahmoud (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great stay
Fatima Z. (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Pool
Rooms
Marcus (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
THE LADY THE DID THAT DID THE EXCURSION WAS NICE.
THE ROOM WAS DATED. NOT CLEAN, SHOWER WAS DIRTY.
THE BUFFET WAS NOT GOOD
AND THEY SAID IT CAME WITH OTHER FOOD ON THE PROPERTY AND THAT WAS NOT TRUE. THE STAFF AT THE FRONT DESK WERE RUDE.
Filali (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The breakfast was amazing. I expected it to be average but it was delicious.
The Check in waiting time was too long
Nadia (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Very pretty hotel, private parking and parking attendants .
We had no electricity or hot water, tv didn’t work, staff was unable to accommodate to fix these issues. Paid full price as they refused a refund. Front desk staff walked away in the middle of helping us with lack of electricity to help a young attractive woman that came down. Long wait time to check in. Front desk staff did not have a pleasant attitude.
Musa (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Breakfast was great
Room service was not available. The room was not clean, and there was no toilet paper; despite requesting it twice, it was never provided. For a star-rated hotel, basic amenities such as slippers and a kettle were missing. The room also did not have a heater, and it was very cold during the night. Overall, the stay was disappointing and did not meet expectations for this category of hotel.
mohamed (Solo Traveler)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The location of this hotel is excellent, which is why I have stayed here several times before. Unfortunately, this last stay was a major disappointment.
Marrakech was unusually cold, yet the hotel refused to give me the remote control for the heater. I spent my first night freezing and unable to sleep. To make matters worse, my room was on the first floor and extremely noisy. When I reported this to the night receptionist, there was no real effort to help or even show concern.
But when you go to the lobby they have these huge heaters near reception to keep the receptionist warm! Whereas the clients are deprived for sleep at the rooms!!!
As a regular customer, I expected much better. This experience was frustrating and unacceptable, and sadly it will be my last stay at this property.
Facilities are outdated
Hind (Family with young children)
stayed in December, 2025
Guest Score 7 out of 10
Good
The location is very good.its clean the staff are amazing specially the front line but the hotel furniture is quite very old and needs to be renewed
The furniture in the rooms are very old and style as well needs to be changed
Abdel A. D. (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Hotel was clean and very close to city centre, we had a great time in Marrakech
Somehow we got a bit of a misunderstanding with booking payment, also the hotel paper work asks some personal information which I find a bit strange (where I came from ,where am going ..etc.)
T (Solo Traveler)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Amazing Breakfast. Great facilities. Spacious room and good staff. Loved my stay at the hotel
Nothing
Assia (Family with young children)
stayed in December, 2025
Guest Score 2 out of 10
Poor
Breakfast was good .the hotel ,restaurant and the room were very dated.
Not clean .good location but it need to be renovated .
It s overpriced for the quality offered .
Does not meet the expectations.
Parking is too small .
A very dated hotel .
Not a clean hotel
.stuff are welcoming
Good location
Neal (Group Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Good location. Nice room, not complaints.
All good
barbara (Solo Traveler)
stayed in November, 2025
Guest Score 3 out of 10
Poor
Staff was friendly in c/in from reception to concierge also in restaurant helpful
Breakfast ?
They don’t provide iron
No bathroom amenities
The balcony dirty of bird droppings
Hk should to take training how Knock on the door
Joann (Couple)
stayed in November, 2025
Guest Score 5 out of 10
Fair
The pool was very nice and the kids really enjoyed it.
The rooms are very dated and it was very noisy. Apart from the pool, it's not really worth the price.
beenish (Family with young children)
stayed in November, 2025
Guest Score 3 out of 10
Poor
The king suites were big and the beds were comfortable.The pool was good and the view was amazing!!
It was very dirty no proper cleaning of rooms and they didn’t even change the bed sheets no facilities at all.I asked for prayer mat,iron for pressing clothes, tissue box they provide nothing at all.Very tasteless breakfast with no variety at all.The staff was very lazy even the room service was very slow and didn’t listen at all….
Erden K. (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
I think it is a very valuable property, well located among the int'l hotels, close to center, good layout, large number of rooms.
Reception staff were helpful, housekeeping was great.
But there are some issues that I could not understand. Crossiant was a precious commodity for example, when it is finished it is not replaced for some time and one day it was not replaced at all. So if you are late to go down ( even at 9 oclock ) to the breakfast you may not be able to get the original variety. The hotel needs some refurbishment ( and as I could see they have already started at one corner of the hotel ) but the breakfast issue is more important and easier to be improved I guess. Pool water was very cold. I was not able to swim but my sons were. Pool staff asked for a deposit to give a pool towel which I believe is a procedure not expected in a 4 star hotel.
Thank you for your information!
Area information
- Menara Airport - 2.03 mi
- Train Station - 1.08 mi
- Majorelle Gardens - 1.21 mi
- Agdal Gardens - 2.27 mi
- Conference Palace - 0.62 mi
- El Badi Palace - 1.09 mi
- Bahia Palace - 1.27 mi
- Theatre Royal - 0.83 mi
- Cadi Ayyad University (Faculte des Sciences) - 1.93 mi
- AL Mazar Mall - 2.33 mi
- Royal Tennis Harti - 0.53 mi
- Place du 16 Novembre - 0.70 mi
- Marrakech Plaza - 0.75 mi
- Jamaa el Fna Medina - 0.76 mi
- Jamaa El Fna Square - 0.84 mi
- Marrakech Medina - 0.84 mi
- Djemaa El Fna - 0.85 mi
- Souk of the Medina - 0.87 mi
- Moulay El Yazid Mosque - 0.92 mi
- Saadian Tombs - 0.94 mi
- Ryad Tamsna - 1.04 mi
- Le Jardin Majorelle - 1.21 mi
- Le Jardin de la Menara - 1.22 mi
- Palais Royal Marrakech - 1.33 mi
- Camp Mangin - 1.65 mi
- Business Services Center - 1.70 mi
- Faculte des Sciences et Techniques Gueliz - 1.83 mi
- Ansa el Bahia - 2.70 mi
- Marjane hypermarket - 3.12 mi
- Jardin de l' Aguedal - 3.91 mi
- Camp du Ramram - 6.21 mi
- Takerkoust Barage Marrakech - 20.17 mi
- El Aria - 44.55 mi
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El Andalous
Avenue President Kennedy Hivernage, Marrakech, Marrakech, 40000, Morocco