Chems Hotel
Avenue Houmane El Fetouaki, Marrakech, Marrakech, 40000, Morocco
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2 Rooms With 4 Adults 4 Children Change Search
Room
Room
Address
Avenue Houmane El Fetouaki, Marrakech, Marrakech, 40000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- On-site parking
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Spa services
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Shuttle service (charges may apply)
Airports Show all on map »
- Menara Airport - 2.29 mi
Click here to leave your opinion >>
ROGER (Solo Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Simply the BEST location for all of the iconic sights with in easy walk [ I'm 78 years old :)]. Wonderful pool. Great Staff.
Bar and restaurant do not take cash.
Brian (Solo Traveler)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Absolutely nothing was good about this place.
Dirtiest hotel I’ve ever stayed at. The water in the bathroom came out brown and I got diarrhea/ food poisoning from the cheap breakfast they serve. Save yourself the trouble and book somewhere else.
louise (Group Traveler)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
5th stay here .
Get what you pay for
Good breakfast ,big rooms friendly staff,hot water,
Fantastic quiet pool and gardens .
It’s old and dated could do with a re vamp .
Dr (Senior Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The Mamounia at a fraction of the price!
musab (Group Traveler)
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
Everything zero
Everything zero
Kashf (Group Traveler)
stayed in May, 2025
Guest Score 7 out of 10
Good
Olutola (Couple)
stayed in April, 2025
Guest Score 5 out of 10
Fair
Alexander (Couple)
stayed in April, 2025
Guest Score 3 out of 10
Poor
Good location, poolside and garden areas nice. Some staff very helpful but not all.
Room was ‘tired’, shower hose too short so had to kneel in the bath for full shower, and overall far too noisy. Our room was apparently one of the best in the hotel but being near the stairs and lift it was ridiculously noisy. TV in the lobby was playing loud football until too late and the noise travelled up the stairway. Cleaning staff and other guests were all too evident and late-night conversations in the corridor were very intrusive. The excursion to the Ourika Valley was very disappointing - basically it was a sales push for carpets and Argan oil followed by lunch by the river which gave one of us severe food poisoning that ruined the last half of the holiday.
jeffrey (Couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Nice breakfast spread in the morning
Just a little bit outdated. Could use some upgrading
Nicola (Group Traveler)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
The food, even though double the price of anywhere else we ate during our week long visit, was of a nice standard and variety.
You can’t pay by card for the bar, restaurant or transfer services. They didn’t tell us this until it was time to pay. The atm located outside the hotel charges to withdraw but we were left with no choice. The rooms were nasty, run down and old fashioned. They made us sign a waiver to say we wouldn’t bring any food or drink into the hotel. After a long day of travelling we just wanted to eat and go to bed and then got ripped off at the restaurant. Just a horrible experience. There are so many other places to stay, do not pick this hotel!!
Henrik (Group Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Very central.
Need to be upgraded - out dated.
Raphael (Business Traveler)
stayed in April, 2025
Guest Score 3 out of 10
Poor
At first all looks nice. There is a beautiful garden and pool. The service is bad except reception who have to deal constantly with customers complaints. You can only pay with cash at bar and restaurant, as the owner installed an ATM in front of the hotel and wants customers to pay his fee.
Here is the list of issues:
- no water provided. There is a fridge at reception where you need to buy your water. And security received instruction to forbid customers to bring back water at the hotel
- bathroom barely working, toilet not flushing well, water drains are clogged
- hairdryer doesn't work
- we were on a business trip. No iron or dry cleaning service available
- windows don't close well. We had someone coming to fix it
- mattress is worn out and bouncy
- we had a baby and asked for a small mattress, it was all molded
Hotel needs complete refurbishment, owner must update his policy of trying to drain money from customers
I would absolutely not recommend this place
Jean (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Andrzej (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
All good, but simple breakfast and not so clean in the rooms. Rooms look old style.
Dball68 (Family with young children)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Location was perfect pool area and gardens beautiful and clean..Safe in room was broken so was unable to store valuables.
Would absolutely stay again
Maria (Group Traveler)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
Penny (Couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Rooms very Moroccan style lovely hotel breakfast was good
Nicola (Solo Traveler)
stayed in March, 2025
Guest Score 5 out of 10
Fair
Very close to everything nice pool.
When I arrived to my room, the bedsheets were not changed from previous guests, hair, blood and pubic hair in the bed. 2 cushions on the chair were black dirty and the tissue in the bathroom also had blood on it.
Guy at reception try to over charge me by 10 euro for a 2pm checkout.
Jean (Couple)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Little gems located inside the city walls (between manounia and royal mansour!) perfect location with all facilities at a reasonable price
Rosalyn (Family with young children)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
fantastic location, pool is great and staff friendly
No tea/ coffee making in room
Thank you for your information!
Availability from Thu, Dec 18, 2025 To Sun, Dec 21, 2025 For 2 Rooms (Change Search)
Room type
Max
Rate
Area information
- Menara Airport - 2.29 mi
- Majorelle Gardens - 1.24 mi
- Agdal Gardens - 2.08 mi
- Train Station - 1.39 mi
- El Badi Palace - 0.77 mi
- Bahia Palace - 0.92 mi
- Conference Palace - 0.97 mi
- Theatre Royal - 1.14 mi
- Cadi Ayyad University (Faculte des Sciences) - 2.07 mi
- AL Mazar Mall - 2.22 mi
- Jamaa el Fna Medina - 0.43 mi
- Jamaa El Fna Square - 0.50 mi
- Marrakech Medina - 0.50 mi
- Djemaa El Fna - 0.51 mi
- Souk of the Medina - 0.54 mi
- Moulay El Yazid Mosque - 0.63 mi
- Saadian Tombs - 0.66 mi
- Ryad Tamsna - 0.69 mi
- Royal Tennis Harti - 0.81 mi
- Place du 16 Novembre - 0.90 mi
- Marrakech Plaza - 0.93 mi
- Palais Royal Marrakech - 1.04 mi
- Le Jardin Majorelle - 1.24 mi
- Le Jardin de la Menara - 1.55 mi
- Business Services Center - 1.90 mi
- Camp Mangin - 1.98 mi
- Faculte des Sciences et Techniques Gueliz - 2.03 mi
- Ansa el Bahia - 2.38 mi
- Marjane hypermarket - 3.19 mi
- Jardin de l' Aguedal - 3.71 mi
- Camp du Ramram - 6.29 mi
- Takerkoust Barage Marrakech - 20.32 mi
- El Aria - 44.66 mi
Airports Show all on map »
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Chems Hotel
Avenue Houmane El Fetouaki, Marrakech, Marrakech, 40000, Morocco