Authentic amazing accomodation, nice staff, beautiful hammam.

Very friendly staff, calm location, beautiful hotel

Meals were excellent and the staff was amazing. It’s a bit far outside of Marrakesh but otherwise a fabulous option.

Thanks to Foued reception and restaurant All the staff were great !

The property and all amenities

CARAVAN SERAI is my favourite place to visit and spend time, the hotel facilities are exceptional, the staff are out of the world outstanding, this hotel deserves 5 golden stars and more. Have stayed here many years now and every time the experience has been even better. highly recommend this hotel. By far the greatest place to stay in Marrakesh.

Disappointed to have been hurried out before check out time especially as I’d already had to change my booking without any apology.

We stayed here over 20 years ago and it was exceptional. Unfortunately this time it wasn’t so good. We had to move rooms as there was no Wi-Fi in the room we had been given. The air conditioning in our new room didn’t work, it was so hot at night as we couldn’t open the doors or windows because of mosquitoes and there is no netting to stop them coming in. One of the beds was so hard my husband and I had to take it in turns to sleep in it. Needless to say we didn’t sleep very well the whole stay. Last time we stayed the food was amazing, fresh salads, freshly squeezed strawberry and kiwi juice etc this time the food was average at best. We found a clump of cat hair in a salad we ordered for example. We found out that the management had changed some years ago and it just felt a bit run down and run into the ground now, such a shame as the building it self is beautiful. Disappointed and won’t be going back I’m afraid!

The room was super spacious. The staff was professional, kind and they met our request. It was quiet and that's why we chose a Riad away from the Medina. Excellent price.

- I loved our spacious room (a triple suite which was simply yet stunning decorated). - The entire property of the hotel is wonderful - a mix of rustic luxury, with a lovely garden (with Bougainvillea flowers, cats, turtles, pigeons), a nice pool (although the weather in late February did not allow swimming), and beautiful local wood decorations. It is heaven compared to the chaos in central Marrakech. - The food menu is short but all food is very tasty (tajine with prunes and beef was my favorite and my daughter loved the apple pie and the crepes at breakfast). - The hammam experience is a must. - Special thanks to the entire staff! We enjoyed our talks and learned many things about Moroccan life from our chats. Keep up the good work!

This was our first night in Morocco and the place was absolutely breathtaking. We arrived in the dark and it just looked like a fairytale. It is very beautifully decorated. We were also very happy to have a good meal in this place where there is nothing around. We were very curious about the rest of the rooms and the manager took the time to show us some of them the next morning. All absolutely beautiful. Staff was very friendly as well. We had a great stay here and would definately recommend it for a beautiful experience.

The room was beautiful and the Riad was super quiet. The workers were super kind and warm. We required a special room and they gave it to us.

A real hidden gem! Very authentic (I grew up in Marrakech and go back regularly…Caravan is best value for money I’ve ever had). It’s a renovated old house very unique and spacious….impossible to build new!

Staff on hand to help with anything you need.

The overall hospitality was fabulous - everything was great!

This was our third time back to the beautiful & calm Caravan Serai. We stayed in the Beldi Suite which is a lovely 2-bedroom room with it's own pool and sun-deck area. It also has a separate walk-in wardrobe and bathroom with a separate WC. We love this room because you can relax together as a family instead of using the larger main pool, although that pool is beautiful as well. The building is an older building, so some people may say that cleaning is an issue, but personally I think it is part of the charm of an older building and I would say that the property is clean with the cleaning staff onsite very often. The property does seem to have lost of it's snugs and artwork compared to we were last there, but it was 8 years ago! The bird life and tortoises are lovely, and there is a pushy cat who will expect to be petted, but that all adds to the old world charm of staying in Morocco. The reception team are accommodating and arranged for a real wood fire to be lit on one of the nights we stayed, which was a nice touch...the house wine is reasonable and of good quality, it is a Morrocan wine, although I can't recall the exact name. It was nice to have a midnight swim and a sip of red wine whilst the stars shone and the family were asleep. The massages are great, and we had fun in the hammam which was nice to do as a family and it makes your skin feel so refreshed after, well worth doing early on in your trip. The hotel is about a 20min drive from the Medina, but for us, it is a quiet oasis of calm that we feel is our little secret. I'd recommend it for a few days relaxation, but not longer than that.

Everything about this hotel is beautiful, the staff are so warm, friendly and welcoming, the food is authentic produce, home cooked and delicious and the building itself…well it is like something out of a dream! Situated in a peaceful village overlooking agricultural land and palm trees the atmosphere is very soothing with the sounds of birds. Aesthetically it just doesn’t get any better! ❤️ Wonderful place.